Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
2 May 2024 09:54
Arrived in about 3 - 3 days, easy to assemble.
Dynamic Advocate Bonded Leather Chair
Seems okay, it's comfortable, time will tell if it breaks after constant use.
Philip Wills, Horsham
1 May 2024 09:25
'Great customer experience'
Excellent delivery was at my home within 22hrs of placing order. Easy on line ordering
Teknik Knightsbridge Executive Chair
Good quality chair as described. Easy assembly and a comfortable chair and great addition to my home office.
Trusted Customer
30 April 2024 15:15
'Ideal mat for carpets'
good service
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Easy to install and very sturdy. Good grip on carpet
Jane Lewis, Coventry
29 April 2024 12:28
'Very pleased with chairs'
All done on the website. Easy to use
Dams Taurus Black Frame Stacking Chair - Pack of 4
Exactly what I wanted. Sturdy and good looking
Trusted Customer
29 April 2024 09:57
'Would recommend'
plenty of communication delivered it when they said they would
Gentoo Rectangular Desk with Single Cantilever Legs - 800mm x 600mm
as it stated in description, easy to build
Trusted Customer
28 April 2024 14:53
'A Stellar Experience with Furniture Direct: Exceptional Service.'
Overall, our experience with Furniture Direct has been nothing short of outstanding. From the helpful sales team to the brilliant delivery service and the exceptional quality of the furniture, every aspect of the experience has been top-notch. We wholeheartedly recommend Furniture Direct to anyone in search of quality furniture and unparalleled service.
Thank you very much for your absolutely fantastic 5-star feedback, it is greatly appreciated.
Dams Taurus Black Frame Stacking Chair - Pack of 4
Absolutely! We would highly recommend the Dams Taurus Black Frame Stacking Chair. We purchased 100 chairs to replace the old chairs in our local Community Centre. In fact, we are thrilled to share our positive experience with you. These chairs have exceeded our expectations in terms of comfort, durability, and style. Not only are they sleek and modern in design, but they also provide excellent support for long periods of sitting. Additionally, the stacking feature makes them incredibly convenient for storage and space-saving purposes. Overall, we couldn't be more satisfied with our purchase, and we believe anyone in need of high-quality stacking chairs would benefit greatly from choosing the Dams Taurus Black Frame Stacking Chair.
Trusted Customer
27 April 2024 16:26
'Excellent Service & Excellent Product.'
Excellent service, fast deleivery.
Thank you for the 5 star review.
Steve Kirton
26 April 2024 08:35
Dams Taurus Black Frame Stacking Chair - Pack of 4
Trusted Customer
25 April 2024 15:03
Ok
Gentoo Rectangular Desk with Panel End Legs and 3 Drawer Fixed Pedestal - 1800mm x 800mm
Not good quality for the price. Both desks had same design fault impacting the fitting of the drawer unit.
Gentoo Rectangular Desk with Panel End Legs and 3 Drawer Fixed Pedestal - 1400mm x 800mm
Not good quality for the price paid. Both units had a design fault impacting the fitting of the drawer unit to the desktop.
Trusted Customer
24 April 2024 17:19
'Table'
Brilliant kept up to date with the information of when it was to be delivered
Teknik Round Bistro Table
Excellent arrived the following day, all the parts are there. It is simple to assemble but I have not fit it yet.
Trusted Customer
22 April 2024 18:55
'Great service'
Very good ordering process and prompt delivery.
Trusted Customer
22 April 2024 15:51
'Quick delivery and efficient service'
Very quick and efficient service
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Excellent value for the price and relatively easy to assemble. The chair was not purchase for me so I can't comment on it's comfort but it looked well constructed
Stephen BROWN, Norwich
20 April 2024 15:14
Great service.
Dynamic Impulse Desk High Cupboard - 1 Shelf - 600m Depth
Great product delivery good at a reasonable price.
Alison Cooper, Bromsgrove
20 April 2024 11:18
'Very pleased'
Excellent service and received in excellent condition.
Monarch Computer Trolley Tower Workstation
Excellent service, received promptly as promised, in excellent condition. It was easy to assemble and is perfect for moving if necessary.
Trusted Customer
20 April 2024 09:06
Dams Bari Chair
Gary Cockbain, Portsmouth
20 April 2024 08:52
Gopak Contour 25 Folding Table W1520 x D685mm
Delivery was much quicker than expected and the table quality was excellent.
Steve T, Blackpool
19 April 2024 16:58
'Accidents happen but excellent customer service sorted it'
The modesty board for the desk I ordered (1800mm) had a crack down it. Contacted support and a replacement board arrived the following day after reply. Excellent customer service, keep it up!
Thank you very much for this really fantastic review of our service, we do really appreciate feedback like this.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Comfy and sturdy, looks smart. Wider seat than expected which was a nice surprise. Easy enough to assemble but heavier than it looks so would benefit from a second pair of hands when attaching the seat base to the back. One week in working full time and no issues at all.
TC Single Upright Rectangular Desk with Single Cantilever Legs - 1800mm x 600mm
Good sturdy desk, 1800mm x 600mm. Ample room for 2x 24in monitors and 2 laptops. Straightforward assembly, managed it on my own no problem, a second pair of hands would make it a doddle.
Trusted Customer
19 April 2024 16:30
'Love my blue Sewing Chair'
There appeared to be several chairs on the website that would have been suitable. I ordered the chair over the Easter period so there was only a slight delay. I was kept informed when it would be delivered. Seemed very efficient
We really appreciate your honest feedback, thank you.
Dams Vantage 100 Operators Chair
I purchased this chair for my sewing room, delivery was good. The chair was easy to assemble I and did not require any tools. It is very comfortable and easy to manoeuvre. The colour was perfect.
Heidi Surman, Wantage
19 April 2024 10:46
'Quality product, looks very smart'
Good quality product. Prompt delivery and updates on when delivery expected.
Thank you very much for taking the time to leave such great feedback.
Dams Taurus Chrome Frame Stacking Chair - Pack of 4
Trusted Customer
19 April 2024 10:29
'Conference chairs'
Prompt delivery
Thank you for the really great review.
Dams Prague - Conference Chair with Arms
Smart, comfortable chairs, needed some with arms for some of our less mobile people. have been well received by all who have used them