Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Office Furniture Direct customer service reviews
Trusted Customer
11 March 2025 17:22
'Excellent service'
Good experience from viewing online products and ordering to delivery of chair.
Dams Vantage 100 Operators Chair
Easy to assemble. Easy to adjust back and height. Good padding on seat and back. Very comfortable. Delivery of chair was very prompt. So great all round purchase. Many thanks.
Trusted Customer
10 March 2025 12:46
'Great delivery'
Great delivery, the chair came within 2 days of us ordering. We have purchased 3 now and have all been delivered with no issues.
This is really great to hear, thank you for taking the time to leave such great feedback.
Teknik Hercules Heavy Duty Mesh Executive Chair
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Angela Rumney, Ponteland, Northumberland
10 March 2025 10:14
'Comfy Office Chair'
Excellent service by way of regular email updates.
quick delivery and accurate delivery times.
Thank you very much for the fantastic feedback, it is greatly appreciated.
Dams Porter Bariatric Operator Chair with Black Fabric Seat & Back
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Excellent service from Office furniture direct with prompt delivery.
Chair looks and feels substantial, very comfortable to sit in and easy to put together with clear instructions.
Thank you for your review.
The chair looks really very comfortable, and I am super pleased that it was easy to put together, that is great to hear.
ANN FUMAGALLI, East Yorkshire
10 March 2025 09:41
'WILL RETURN TO BUY AGAIN'
Easy to order, swift delivery, goods well packaged and of a good quality. Searched around and found the best prices for what we were looking for on here
Thank you very much for your fantastic review, we look forward to hearing from you again in the future.
Gentoo Vantage 100 - 2 Lever Operators Chair with Adjustable Arms
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Great chair!
Easy to put together, feels sturdy and reliable.
Plenty of adjustment available in the back and height, really moulds to your lower back especially for good support.
Seat pad is solid but comfortable and can tell will last well.
Your chair looks fantastic, thank you very much for the fantastic 5 star reviews.
Trusted Customer
7 March 2025 08:33
'Good service'
responsive with good communication, delivery fast
Thank you very much for your positive review.
Nautilus Delph Leather Faced Executive Chair
Chair too small, not fit for purpose
Trusted Customer
5 March 2025 19:23
'Brilliant product and Excellent Service'
Brilliant - excellent communication at every step - arrived earlier than quoted in the initial order!
Brilliant to hear, thank you for the really great feedback.
Trusted Customer
4 March 2025 19:15
Ordered and (re)arranged delivery date within an hour. Delivered via AIT Home Delivery which went smoothly and gave a 2 hour warning.
Thank you very much for the fantastic review of our service.
Gentoo Rectangular Desk with Twin Cantilever Legs - 1800mm x 800mm
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Easily assembled desk (didn't build it in the right orientation for easy flipping once bolted together, but that is user error on my part)
The desk looks really great, thank you for sending us the really great photo.
Trusted Customer
4 March 2025 10:37
'New chair'
Delivered as stated
Thank you for the 5 star review, it is appreciated.
Dams Vantage 100 Operators Chair
product as shown difficult for an 80 year old to assemble but works fine
Thank you for taking the time to leave great feedback.
We do offer a pre-built service with this chair, which is ideal for anyone that isn't confident assembling furniture or simply doesn't have the time.
rebecca bardwell
4 March 2025 09:42
'Office chair'
Excellent customer service. I am very pleased with this.
Thank you very much for your really lovely review of our service.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
It is such a comfortable chair and really supports my back. I am very pleased with this purchase. Would definitely recommend!
Thank you for the great review and recommendation.
Trusted Customer
3 March 2025 11:02
'Superb Company to deal with'
Quick and efficient. Slight problem over colour delivered, dealt with in outstanding manner. Excellent customer care.
Thank you for your feedback and 5 star review.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Good quality and appears to be heavy duty. Comes rolled and takes some time and effort to get it to stay flat! Once in use it seems to give good protection to the carpet
Dams Senza Ergo 24hr Ergonomic Task Chair
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Easily assembled, very adjustable and comfortable. Good value and prompt delivery. exemplary customer service/care.
Great to hear, thank you very much for your review and photos too.