Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
1 March 2019 21:37
'My future goto for Office Furniture.'
Fast and easy to use website, well layed out with detailed information on all products.
I used the webchat feature to ask a question and I was connected to an advisor with an answer in less than a 30 seconds.
Delivery was prompt and most importantly all in one piece, not a single dent or mark on the packaging.
Thank you very much for the really fantastic review of our customer service and delivery, we appreciate the great feedback.
Dynamic Impulse Rectangular Desk with Panel End Legs - 1400mm x 600mm
Great looking desk, strong but not too heavy.
Very easy to assemble. Added bonus of an addittional 2 cable routing ports on the inside back modesty panel that I didnt see mentioned in the details.
Thelma Glynn
28 February 2019 09:44
'High Quality Products Received'
The delivery of our cupboard and bookcase was very quick. The furniture was of a much higher quality than we expected and we were impressed by this and will definitely look to Office Furniture Direct again if we need more furniture.
Thank you very much for taking the time to leave such great feedback of the fantastic quality of your new office furniture.
Dams Bulk Standard Bookcase 740mm High
Very high quality product received promptly. Will definitely be using Office Furniture Direct again in the future if I want more furniture.
Dams Bulk 2140mm High Standard Cupboard
Very impressed with the high quality furniture. Will definitely use them again.
Trusted Customer
4 February 2019 14:09
'A better than expected service.'
The telephone experience was excellent and the ordering process was simple and straight forward.
The delivery was prompt and arrived in the quoted time limit, the delivery drivers were friendly and helpful.
Overall I couldn’t fault the experience.
Thank you very much for the really fantastic comments and feedback.
Dams Double Door Desk High Cupboard - 800 x 600mm
The cabinet is well made and simple to erect. It looks good in my study and is a good size for the storage of personal files etc. It fits in well with the rest of my study furniture and I now have a tidy study again.
Jackie Hardiman
1 February 2019 10:15
'Would recommend.'
We received good service, items on time and furniture was fitted as arranged.
Thank you very much for your brilliant review and recommendation. We appreciate the fantastic feedback.
Christine Wright, Norfolk
20 January 2019 10:00
'Good'
Straight forward, easy to use the website only criticism is that I wasn't sure the order had been accepted quickly enough but that was soon rectified.
Thank you for taking the time to review us with 5 stars, we appreciate your feedback.
Dams Contract 25 Rectangular Desk with Single Cantilever Legs - 1000 x 800mm
It was what I expected and looks good in my home office.
Trusted Customer
19 January 2019 08:44
Very quick and efficient
Thank you very much for taking the time to review our service as quick and efficient.
Dams Maestro H-Frame Rectangular Desk with Back Modesty Panel - 1532 x 746mm
very good quality for a great price
Trusted Customer
23 December 2018 08:32
'Excellent'
Excellent product and service
Thank you very much for the great review.
Dams Economy Bookcase 720mm High
Excellent product and service
Dams Double Door Desk High Cupboard - 800 x 600mm
Excellent product and service
Trusted Customer
14 December 2018 09:59
'Excellent'
The furniture I ordered was delivered quickly and in excellent condition. The quality of the furniture once assembled was excellent for the price. The assembly instructions were a bit sketchy but other than that I cant fault the products! I will definitely use them again, very happy.
Thank you very much for the fantastic review.
Dams Bulk 3 Drawer Mobile Pedestal - 426 x 600mm
good quality furniture, reasonably priced. strong and sturdy
Dams Bulk 740mm High Standard Cupboard
very well made , strong and sturdy
Dams Bulk 2140mm High Standard Cupboard
delivered ready assembled, excellent product. Strong and sturdy
Jackie Hardiman
10 December 2018 09:02
Good service
Brilliant to hear, thank you for the review.
Dal Sandhu
9 December 2018 14:51
Oak 4-drawer filing cabinet received the day after I ordered it, as promised. The cabinet is sturdy and great value. 5 stars :)
Brilliant to hear, thank you very much for the fantastic positive review.
Dams Executive Filing Cabinet 4 Drawer
Sturdy 4-drawer oak filing cabinet. Great value and fast delivery. Cannot fault this service.