Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Projects team, London
22 September 2018 20:22
Office Furniture Direct/Spotted penguin were very good at coordinating our needs with their suppliers.
Emails did go to my spam folder which caused delay.
Thank you very much for taking the time to review us as excellent, it is very much appreciated.
Dynamic Metro Visitor Chair
Arrived assembled and very nice.
Dams Bulk 2 Drawer Mobile Pedestal - 426 x 600mm
Easy to add handles and castors to assembled unit.
Femi Asogbon
17 September 2018 12:00
Excellent communication and product delivered as promised.
Thank you very much for the great 5 star review.
Dams Bulk 3 Drawer Mobile Pedestal - 426 x 600mm
High quality. A few screw I did not understand but overall good product. I like the fact the pedestal came pre assembled
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm
Great!! I like the fact this arrived pre assembled. Really sturdy product as well.
Trusted Customer
9 September 2018 17:46
Painless shopping experience. Pleased with the quality of the chair.
The Gentoo Blitz Executive Leather Chair is a fantastic chair, thank you for the great review.
Dynamic Blitz Executive Leather Chair
Quality goods, excellent price.
Steve Simpson, WAKEFIELD
6 September 2018 08:10
'Perfect.'
Fantastic product, delivered on time, super excellent value for money. Will definitely use them again and will 100% recommend them.
Thank you very much for the really great 5 star review, we appreciate you taking the time to give us such fantastic feedback.
TC One Rectangular Desk with Panel End Legs - 1800 x 800mm
A top class product at a very reasonable price. Very happy.
Lorna C., Glasgow
4 September 2018 08:58
'Good quality furniture at a reasonable price'
Overall the service was pretty good, the furniture that arrived was of a high quality and it was well packaged so didn't arrive damaged. I only gave four stars because I was informed the pedestals I had ordered were out of stock, however I was only informed after I had placed the order. It would have been nice to know beforehand as I could have chosen something different instead of delaying my project. I would recommend this company, easy way to order office furniture without too much hassle.
Thank you for taking the time to review us, we appreciate your comments.
Charlie Lingham
1 September 2018 12:14
'Good service - poor product'
Good range of office furniture. Order placed and delivered on time as promised.
Thank you for the great service review, however I am sorry that you are unhappy with your Gentoo Executive Tall Pedestal 3 Drawer - please get in touch with us to discuss any problems you are having.
Simon Foster
26 August 2018 08:10
'Good Value'
Delivered on time and product good quality
Fantastic to hear, thank you for the review.
Elena Pistoni
20 August 2018 09:20
Great commmunication, excellent service, speedy delivery!
Thank you very much for the great review of our service and speedy delivery.
Workmode Double Door Storage Units 926 x 720 x 500mm
Exactly what we needed for our office space!
Suzann King, Milton Keynes
6 August 2018 09:12
'Happy Customer'
item was as described, and staff were very helpful.
Brilliant to hear, thank you very much for the great service review.
Formetiq Cube Steel Pedestal 2 Personal Drawers 1 File Drawer
plenty of space, love the area at the bottom to use for filiing
Thank you for the great feedback.
Phil Jones
4 August 2018 11:03
'1st class service.'
Everything, easy to book and helpfull information. Adivsed when the delivery was due. very professional well done
Thank you very much for the really great review of our service and delivery.
Dams Double Door Cupboard with 2 Shelves - 1090mm High
Easy to assumble very strong and impressed with the 18mm solid back. Other manufactures in the same price bracket are only thin hardboard or ply.
Dams Cable Managed Cantilever Leg - Corner Desk 1400 x 1200mm
Ready assumbled was a blessing. Looks good and very strong.
Dams Bulk Corner Desk with 3 Drawer Desk High Pedestal - 1400 x 1200mm
Easy to assumble and the adjustable legs make it easy to level.