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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,119 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 109 of 112
Excellent

Jennifer Whitehead
21 November 2017 08:22

Very pleased with delivery of office chair and price and comfort.

Thank you for the really great review of our service, it is very much appreciated.

Very good value, chair was ordered for a member of staff with a back problem, member of staff very pleased with chair.

The Dynamic Vegas office chair is a fantastic chair and really great value too.

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Excellent

John D Smith, Lymington.
20 November 2017 10:27

'Really good value for money for an excellent product.'

Very helpful call staff at Christchurch. Easy to order and pay. Next day delivery excellent. Arrived on schedule, perfect condition. Easy to assemble. Very good quality product.

Thank you for the really great review of our service and delivery, we appreciate your fantastic comments.

Very good quality fabrication, easy to assemble with full instruction pack.

Brilliant, thank you for the great feedback.

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Excellent

Trusted Customer
13 November 2017 10:27

'Great product, great service, great price'

Great product , well made and at a great price. Delivered in less than 24 hours at no extra cost. Flat pack but easy to put together.

That is great, thank you for the fantastic review.

Solid well made furniture

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Excellent

Toby Hewitt
13 November 2017 08:11

'Easy, Efficient & Well Priced'

Very friendly staff, who were well informed about the products that they were selling

Thank you very much for the really fantastic review, it is very much appreciated.

Great products, has made the office look a lot more professional and also given each staff member a lot more desk space.

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Excellent

Trusted Customer
19 October 2017 10:04

'Good service'

After an initial issue with the online account opening, the service was very good. Our items arrived quickly and within a decent time slot. We were kept informed of the progress of the order.

Thank you for the great review of our service it is very much appreciated.

Decent quality office furniture.

This is really great to hear - thank you.

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Decent quality furniture.

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Excellent

Trusted Customer
16 October 2017 12:48

'Fast, efficient, friendly, helpful and polite'

Fast, efficient, friendly, helpful and polite

Thank you very much for the really fantastic review, it is greatly appreciated.

Very comfortable; meets all my requirements

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Excellent

Trusted Customer
7 October 2017 21:25

good price. fast delivery

Brilliant, thank you for the great feedback.

Excellent

Trusted Customer
22 September 2017 09:25

Easy site to use and very quick to arrive

Thank you very much for the great review of our service, we appreciate the feedback.

Excellent

DANIEL GROOM
3 September 2017 09:12

'Great service!'

Excellent service and Quick delivery!

Thank you for your excellent review of our service and quick delivery, it is very much appreciated.

Good

David Corben, Swange
1 September 2017 10:16

'Excellent service'

The first order was delivered on time although delivery driver refused to bring the items into the office, leaving them on the pavement outside. The second order arrived damaged in transit but was quickly replaced by the excellent Becca. Despite the experience with the second item would certainly use them again.

Thank you very much for your great review, I appreciate you taking the time to leave your feedback.
Our kerb-side delivery is very standard I'm afraid, but I'm really pleased that Becca was able to act quickly and send replacements promptly for you.