Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Chris Mayhew
13 June 2017 12:35
'Excellent Service'
Excellent service and delivered when they said they would!
James McCarthy
6 June 2017 09:43
'Good product. Web ordering and use instructions need improving'
Excellent product but fitting / operating instructions supplied are not adequate. When contacted, your support team were able to provide a video of how to fit and operate the chair, which solved all problems.
The website suggests that the chair can be bought with or without headrest. However, in selecting to buy the chair, the option is not offered so I ended up buying the headrest that I did not want for an extra sum. Unsatisfactory.
Dynamic Zure Fully Bespoke Task Chair
See earlier comment. Again, your web offering seems to be unstructured; you have already asked me to comment.
Matthew Hutton
12 April 2017 09:41
They managed to get the desks to me much quicker than expected and they went above and beyond.
Dynamic Evolve Plus Bench Desk Single - 1200 x 800mm
Slightly wobbly on the lateral angle. Nothing to worry about really.
Trusted Customer
11 April 2017 10:34
Good service
Bisley Public Sector Contract 4 Drawer Steel Filing Cabinet 1321mm
as described..............
Trusted Customer
20 March 2017 13:52
'Good service by Office Furniture Direct'
very efficient and friendly
TC Concept Maxi Chair Without Arms
Will highly recommend this desk
TC One Rectangular Desk with Panel End Legs - 1200 x 800mm
Extremely comfortable, highly recommend
Trusted Customer
20 March 2017 11:42
'Excellent service by Office Furniture Direct'
Great to have next day delivery
TC Lite Rectangular Cantilever Desk 1200mm
Quality product and next day delivery.
Trusted Customer
20 March 2017 11:14
'We were very pleased with the service we received - our chairs even arrived...'
We were very pleased with the service we received - our chairs even arrived a day earlier than expected!
Trusted Customer
20 March 2017 09:39
'We have found the 3x of the chairs have faulty hydrolic rams, they no longe'
We have found the 3x of the chairs have faulty hydrolic rams, they no longer hold the weight of a person of 10 stone
is it possible to have 3x replacement rams so we can change these?
TC Executive Start Canasta II High Back Fabric Chair with Black Base
Very good customer service, highly recommended
Derya Amon
20 March 2017 07:30
'Excellent service by Office Furniture Direct'
Lovely tables would defently recommend
Trusted Customer
18 March 2017 17:55
'Good service by Office Furniture Direct'
Prompt delivery, satisfied with product