Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

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4.896% Positive (1,196 reviews)

Ratings based on data collected by third party reviewing platform.

5		85%
4		11%
3		2%
2		1%
1		1%

Latest Office Furniture Direct customer service reviews

Excellent

Trusted Customer
15 July 2018 13:25

I could not necessarily find all the choice I had wanted and it was not always possible to see all the colour combinations. But it was quick and easy to order and the desks were delivered efficiently and in good condition. Some products are better value than others so you have to choose carefully. I have ordered more than once and I will re-order in future.

Thank you for the fantastic service review, we appreciate it very much.

Dams Bulk 740mm High Standard Cupboard

reasonably good quality furniture..

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Good

Tracy Fowler, Derby
9 July 2018 08:58

A good fast services. Order one, delivery the next. Only down side had to assembly the bookshelf myself, but it was fairly straight forward.

Thank you for taking the time to review our service, it is appreciated.

Excellent

Trusted Customer
4 July 2018 15:26

delivery was as advertised, set up quick, product is good quality

Thank you very much for your great 5 star review, we appreciate the fantastic feedback.

Elite Matrix Rectangular Desk with Straight Legs - 2000mm x 800mm

the desk is good quality for the price

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Good

Trusted Customer
1 July 2018 11:25

The chair is very comfortable and it arrived in advance of the delivery date.
I would suggest that friends look at your site if they are looking for office equipment and I would order again if I needed further equipment

Thank you very much for taking the time to leave your review, it is appreciated.

TC Calypso 2 Operator Chair

The chair is very comfortable

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Average

Mark Ansermoz, Sutton Coldfield
29 June 2018 07:51

'Delivery Driver with Attitude'

Excellent product pity about the delivery driver

Thank you for the review.

I am very sorry that you have had a bad experience with the delivery driver. If you could email me at sales@office-furniture-direct.co.uk to let me know what happened, I will be able to contact the delivery company to ensure that this doesn't happen again.