Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.896% Positive (1,195 reviews)

Ratings based on data collected by third party reviewing platform.

5		85%
4		11%
3		2%
2		1%
1		1%

Latest Office Furniture Direct customer service reviews

Excellent

Peter Wells
17 March 2017 15:45

'Top service'

As a new customer I am very impressed by the service not only from the sales team and delivery the aftersales back up were very professional in resolving and sending the replacement parts that were with me within 24hrs

That is fantastic, thank you for your honest feedback.

We try very hard to ensure that our customers are kept informed and happy throughout the whole process of ordering to delivery and aftercare.

Dams Economy Bookcase 2004mm High

Does the job it was designed to do

That is great, thank you for your great feedback.

View product

Dams Maestro H Frame Rectangular Desk with 6 Shallow Drawers - 1532 x 746mm

Does the job it was designed to do

View product

Excellent

Phil Palmer
17 March 2017 15:38

'Excellent service by Office Furniture Direct'

Really excellent service - great response to small issues with products.

Thank you for rating our service as excellent, we really appreciate your fantastic feedback.

Good

Derrick Higton, Waterlooville, Hampshire
17 March 2017 15:34

'Good service, but delivered ahead of schedule'

Delivery was advised to be several weeks; it turned out to be next working day. As a consequence we were not ready to receive and had to re-schedule delivery.

Other than that, everything was fine

TC Mobile Pedestal 2 Drawers

It was exactly as expected

That is great, thank you for the positive review.

View product

Excellent

subhan khan
17 March 2017 15:34

'Happy cuatomer'

Good product that seems like it will last for a good price. Delivery was quick and efficient and product was simple to assemble. No faults found in the service

Brilliant, thank you very much for your feedback.

We strive for all of our orders to go as smoothly as yours - with continuous great service to ensure that all of our customers are happy, and we exceed expectations.

Dams Eco Straight Desk 1380mm

Good simple desk. Ticks all the boxes. Seems sturdy but a bit light weight. Easy to tilt the table backwards when pushing off from the front edge (common when using wheelie chairs)

We love the Eco Straight desk at Office Furniture Direct and are very pleased that it ticks all of your boxes.

View product

Good

Trusted Customer
17 March 2017 15:29

'Good service by Office Furniture Direct'

Very quick service

Thank you very much for reviewing our service as positive and quick, we appreciate the feedback.

Dams Desk High Bookcase - 800 x 600mm

Fantastic item easy to assemble as well

View product