Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.896% Positive (1,194 reviews)

Ratings based on data collected by third party reviewing platform.

5		85%
4		11%
3		2%
2		1%
1		1%

Latest Office Furniture Direct customer service reviews

Excellent

Trusted Customer
20 March 2017 11:42

'Excellent service by Office Furniture Direct'

Great to have next day delivery

Fantastic, thank you very much for taking the time to review us as excellent.

TC Lite Rectangular Cantilever Desk 1200mm

Quality product and next day delivery.

View product

Excellent

Trusted Customer
20 March 2017 11:14

'We were very pleased with the service we received - our chairs even arrived...'

We were very pleased with the service we received - our chairs even arrived a day earlier than expected!

Thank you very much for your great 5 star review of our efficient service, we appreciate the feedback very much.

Excellent

Trusted Customer
20 March 2017 09:39

'We have found the 3x of the chairs have faulty hydrolic rams, they no longe'

We have found the 3x of the chairs have faulty hydrolic rams, they no longer hold the weight of a person of 10 stone

is it possible to have 3x replacement rams so we can change these?

Hi Michelle,

I Have just spoken to Tracey in customer services and she has advised me that the 3 rams replacements should be with you tomorrow.

Many Thanks.

TC Executive Start Canasta II High Back Fabric Chair with Black Base

Very good customer service, highly recommended

View product

Excellent

Derya Amon
20 March 2017 07:30

'Excellent service by Office Furniture Direct'

Lovely tables would defently recommend

Thank you very much for your recommendation and great review of our service and your new office furniture.

Good

Trusted Customer
18 March 2017 17:55

'Good service by Office Furniture Direct'

Prompt delivery, satisfied with product

Fantastic, thank you very much for your great review, it is very much appreciated.

Excellent

Fabienne Whiting
18 March 2017 02:01

'Very Happy'

Delivery reasonably fast and a very good organisation.

Thank you for your 5 star review of our service, it is very much appreciated.

Monarch Art Cupboard

Lovely furniture perfect for my craft need and at a good price. Love it it allows me to organise all my craft items like card, paper, colours, glue, dies, embossing folders, stamps, stamping pads... and much more. Absolutely brillian.

The Bubblegum Tray Storage Unit Art Cupboard is a fantastic product and I am really pleased that you love it as much as we do.

View product

Excellent

Trusted Customer
17 March 2017 18:26

'Customer service was excellent, and delivered on time, good quality, would ...'

Customer service was excellent, and delivered on time, good quality, would recommend them

Thank you very much for your fantastic feedback and recommendation, it is greatly appreciated.

TC Start Corner Desk with Twin Cantilever Legs - 1600 x 1200mm

Solid build and good quality

View product

Excellent

Trusted Customer
17 March 2017 17:23

'Excellent desk - very good quality for the price'

Good quality office desk and delivered quickly

Thank you very much for taking the time to review our service as excellent.

TC Start Corner Desk with Twin Cantilever Legs - 1600 x 1200mm

Very good size and quality, easy to assemble. Sturdy and good value. Highly recommended.

Perfect, thank you for your great feedback.

View product

Excellent

MO, Somerset
17 March 2017 16:55

'Good cupboard'

Delivered as promised. Easy to assemble - but had to drill one hole out. Good looking, sturdy cupboard.

Thank you for your great review of our service, it is very much appreciated.

Excellent

Peter Wells
17 March 2017 15:45

'Top service'

As a new customer I am very impressed by the service not only from the sales team and delivery the aftersales back up were very professional in resolving and sending the replacement parts that were with me within 24hrs

That is fantastic, thank you for your honest feedback.

We try very hard to ensure that our customers are kept informed and happy throughout the whole process of ordering to delivery and aftercare.

Dams Economy Bookcase 2004mm High

Does the job it was designed to do

That is great, thank you for your great feedback.

View product

Dams Maestro H Frame Rectangular Desk with 6 Shallow Drawers - 1532 x 746mm

Does the job it was designed to do

View product