Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Latest Office Furniture Direct customer service reviews
Samantha, Surrey
30 January 2025 09:02
'Speedy with great comms'
Great communication and speedy delivery. Thank you.
Fantastic to hear, thank you very much for the great feedback.
Gentoo 3 Drawer Pedestal 567 x 426 x 600mm
Already assembled and ready to use - what's not to like?!
We really appreciate you taking the time to leave such great feedback.
Gentoo Corner Desk with Panel End Leg 1600 x 1200mm
Very speedy delivery and relatively simple to put together.
Sarah, Marlborough
29 January 2025 14:10
'Good sturdy desk'
Good service, item arrived very promptly and communication was good.
Thank you very much for your really great feedback.
Gentoo Corner Desk with 2 Drawer Pedestal and Panel End Leg 1600 x 1200mm
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Good sturdy desk, arrived very promptly. The instructions were clear and the desk was pretty easy to assemble.
The desk looks really great, thank you for the review.
Trusted Customer
28 January 2025 11:53
Chair was dispatched as promised and arrived quickly.
Great to hear, thank you for the feedback.
Nautilus Delph Leather Faced Executive Chair
Good for the price but a bit uncomfortable / tight where legs touch the arm rests
Thank you for the feedback.
The Nautilus Delph chair seat width is 430mm, so although it isn't a small seat, we certainly do larger chairs.
Trusted Customer
28 January 2025 09:52
'Trolley store just the job'
Very helpful staff , made the process easy and suitable for our needs, answering questions knowledgeably and quickly
Fantastic to hear, thank you for your review.
Gopak Small Table Trolley
This item has helped to safely store tables and tidy the room.
It's exactly what we wanted.
We very much appreciate your 5 star review .
Mrs G, Northampton
28 January 2025 09:32
'Great alternative to two single desks.'
Great service. We were kept fully informed of our order status and delivery.
Thank you for your really positive 5 star review.
Gentoo Back to Back Desk with H-frame Leg 1600 x 1600mm
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A great alternative to two single desks which also work out cheaper.
Easy to assemble and they look good.
We’ve bought a few of these for our new offices & are really pleased with them.
Thank you very much for taking the time to leave such great feedback.
Trusted Customer
26 January 2025 14:35
'Delivered safely'
Chair went missing for a day, but arrived next day at a civilised time. Tracking let me know what had happened.
Thank you very much for your 5 star review.
TC Calypso 2 Operator Chair
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Easy to assemble., no tools needed.
I'm a writer who sometimes spends much longer in his chair than he should. I wanted a proper 'working' chair, not some fancy 'executive status symbol'. This one fits my requirements.
New chair has been unpacked, assembled, and 'tweaked' to fit me properly. Got lost in transit for one day, but turned up mid-morning flat-packed in a big box.
As you can see it's nothing exotic. No arms , although these were optional, because I don't like arms on a typing chair. Plain black fabric, which will soon be semi-furred with long grey hairs, unless I put some kind of cover over it, which probably won't happen.. Chair is for go, not show ;-)
It's wide enough for my bum without having loads of surplus seat sticking out either side. Can let my arms hang freely each side whilst sitting back and having a stretch ;-) Has the 'waterfall front' which I really like in a seat intended for lengthy sitting.
The padding feels reassuringly firm, and I can always replace that later if it starts going flat on me. But that will be some way down the line.
I made two changes from bog standard, which I've done to several chairs over the years.
It came with castors, but I swapped them for the relatively stable and non-slipping 'glides' from my old chair. Also took time and a sheet of sandpaper to rough up the bottom of the glides to make them a little less 'glidey'. I do this periodically. They still slide over carpet when moving it around the room but stay pretty well where I put them with my weight on the chair.
I also assembled it with a slightly longer than supplied gas-lift strut, the same length as I've used for all my office chairs because my home-made built-in desk is a bit too tall for the max extension on standard gas struts. Which is why the plastic strut cover isn't fitted..
Therefore all is well for now in this writer's den.
John
Thank you very much for taking the time to leave such fantastic feedback for your new chair, we greatly appreciate all of your wonderful comments.
Kevin Rowark, Gorleston on sea
25 January 2025 07:43
'I love my desk'
Service was wonderful as it used to be back in the day reliable and courteous and reliable.
This is really great to hear, thank you for the fantastic feedback.
Donald Northwood, Bedford
24 January 2025 22:41
'Files'
The seller was great shame the delivery company was not that good
Thank you for taking the time to leave your feedback.
Dynamic Impulse Desk High Side Filer - 600m Depth
Solid until well made really pleased with the item
Thank you very much for your 5 star review.
Trusted Customer
24 January 2025 11:18
Quick and simple :)
Really great to hear, thank you very much for your 5 star review.
Trusted Customer
23 January 2025 16:05
'A good chair.'
Easy to order. Quick delivery.
Thank you for the 5 star review.
Teknik Warwick Bonded Leather Executive Chair
Quick delivery. I had a little problem in attaching the left-hand armrest as the bolt amd the hole it should go in were about 4mm out of alignment and needed a little persuasion to fit together. Looks good and is very comfortable. The seat was a little on the low side for me but a leather cushion has resolved that problem. I would recommend it.
hank you for taking the time to leave your feedback, we appreciate the positive review.