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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,121 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 78 of 113
Excellent

Lucy Tuaifaiva
24 March 2022 09:23

Excellent service, staff quick to respond to my request to set up an account and delivery was prompt and I was kept informed throughout the process.
Thank you

We're glad your experience with us was so positive, thank you for taking the time to leave us a great review.

Excellent

Adrian Thompson
23 March 2022 11:52

'Very happy with this twin cantilever desk in white with silver legs.'

Very happy with the 1600mm X 600mm twin cantilever desk that we have put in our daughter's room, white with silver legs. Quality is good, desk very sturdy, Easy to build.
My only gripe would be the price. They charged £90 just for delivery to Northern Ireland! Anyway, desk arrived in exactly 5 working days as promised.
We needed this size so had no choice.

Thank you for sharing your experience with us, we are glad you are happy with your purchase. Unfortunately due to courier limitations, we are unable to offer a free delivery service throughout the whole of the UK.

Very happy with the 1600mm X 600mm twin cantilever desk that we have put in our daughter's room, white with silver legs. Quality is good, desk very sturdy, Easy to build.
My only gripe would be the price. They charged £90 just for delivery to Northern Ireland! Anyway, desk arrived in exactly 5 working days as promised.
We needed this size so had no choice.

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Excellent

Tim Alanthwaite
23 March 2022 09:52

Good service, product as expected.

Thank you for taking the time to leave such great feedback.

Excellent

Trusted Customer
21 March 2022 08:59

'Brill!'

Fast and efficient. Good customer service. I needed a delivery re-directing and they sorted it for me with no hassle.

Thank you for sharing your positive experience with Office Furniture Direct, we really appreciate your feedback.

Good

Iain Pullinger
16 March 2022 08:39

'Efficient delivery'

Fast delivery; delivery a little expensive.

Thank you for sharing your experience with us, we are glad you are happy with your purchase.

Strong attractive computer desk; wasy to assemble

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Excellent

Trusted Customer
7 March 2022 08:42

'Stress free ordering'

Easy ordering, goods as described, delivered on time ~ excellent ~ no fuss / stress free

This is excellent to hear, thank you for taking the time to leave such a great review.

Excellent quality leather chair

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Excellent

Kim King, Essex
6 March 2022 16:11

'Well worth the money'

Very good service. Delivered 3 working days after I placed my order.

Thank you for sharing your positive experience with Office Furniture Direct, we appreciate your feedback.

Good solid desk. Exactly what I wanted. Very easy to put together. Excellent value

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Excellent

Trusted Customer
2 March 2022 13:32

'Very happy'

Goods came faster than expected and in perfect condition. Very happy. Good quality, nice looking product

That's great to hear, thank you for taking the time to leave us such a positive review.

Good quality product. Very happy

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Excellent

Trusted Customer
1 March 2022 07:58

'Very pleased.'

Good value, prompt delivery, simple assembly.

Thank you for sharing your experience with us, we are glad you are happy with your purchase.

Excellent

Arron Bardoe
22 February 2022 19:35

'5 stars as I was genuinely very pleased'

Item arrived as promised, but there was a damaged board - possibly from transit. A similar issue happened with a gardn furniture company, who could not have been less helpful. Anyway, I contacted Office Furniture Direct, expecting the same, but Claire immediately sent a replacement. Well worth the 5 stars and thank you Claire.

Thank you for taking the time to leave such great feedback. Here at Office Furniture Direct we are always happy to help, so we appreciate your review.