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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,120 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 79 of 112
Excellent

Trusted Customer
17 February 2022 13:53

Came on time!

Thank you for the great rating, we are glad your experience with us was so positive.

Excellent

Trusted Customer
17 February 2022 08:00

Arrived on time, went together great, and looks good

This is brilliant to hear, thanks for giving us such a great rating.

Excellent

Trusted Customer
13 February 2022 21:29

'Bench Desk & book cases'

It was good as expected.

Thank you for taking the time to leave such great feedback, we really appreciate it.

The shopping was as good as expected.

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Excellent

Penny Bonner
2 February 2022 16:34

'Comfortable office chair'

We bought an Esme office chair to use at home. It arrived quickly and was easy to assemble ourselves.

Brilliant to hear, thank you for taking the time to leave such lovely feedback.

Comfortable office chair which has many adjustments. Good for people with back problems.

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Excellent

JM Scorrer
30 January 2022 08:06

Very quick, and excellent communication

Brilliant to hear, thank you for the really great 5 star review.

Excellent quality and good value

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Excellent

Trusted Customer
27 January 2022 09:41

Good quality, great service and easy to erect.

Thank you for the great feedback of your new desk and for our service, it is very much appreciated.

Excellent

Michelle Raymond
22 January 2022 11:23

Excellent customer service, very helpful straight to the point, I wasn’t bounced around different.

Thank you very much for the really great review of our service.

Daughter loves it. Looks good in her room perfect size and love the shelves under the desk, was worried they would be to big to fit legs underneath desk nicely but they are a perfect size would definitely recommend

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Excellent

JM Scorrer
17 January 2022 06:46

Quick delivery and quality products

Thank you very much for the really great review of our service.

Quality product and friendly staff

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Excellent

Joanne Spencer
30 December 2021 09:34

Really good piece of furniture, good communication, prompt delivery

Thank you for taking the time to leave great feedback, it is very much appreciated.

I’m so pleased with the plan chest, as a professional artist it has really helped me optimise studio space

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Average

Trusted Customer
29 December 2021 17:26

The communications could of been better. When the driver turned up there was a missing piece which was the first I had heard of.

Thank you for taking the time to leave your feedback.
I believe from looking at your order the courier delivered the missing parts on a separate delivery.

Quality of the desks is quite good although the instructions are pretty useless as the images do not correspond to the pieces you receive. On one there was even a missing step which we managed to work out at the end.

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Quality of the desks is quite good although the instructions are pretty useless as the images do not correspond to the pieces you receive. On one there was even a missing step which we managed to work out at the end.

View product