Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
3 August 2020 13:51
'Would buy from you again'
Very pleased with the quality of the product, and the delivery firm was excellent, professional and courteous.
Only one concern - the holes for attaching the top/bottom pieces were wrongly aligned for the bolt or wooden peg. Luckily my husband was able to make the too-narrow hole wider and we attached the end pieces successfully.
Dynamic Impulse Combination Unit 2000mm High
Pleased with how strong unit was, lacking your fifth star because of the wrong size of holes for fastening top and bottom pieces with the bolts and wooden peg.
Trusted Customer
2 August 2020 22:24
'Very happy with purchase.'
Excellent. Contacted customer service as original item was out of stock and checked alternative available. Ordered a similiar item which arrived on time as notified. Courier was really helpful too.
Desk is of good quality and easy to assemble.
Dynamic Wave Desk with Panel End Legs - 1400 x 600-800mm
Really pleased with my purchase. Great quality, very sturdy and even managed to put it together on my own. Thank you.
Karen Derry
27 July 2020 10:32
'Excellent'
Excellent service and already ordered again
TC Bulk Steel Cupboard 1950mm High
Good furniture and very nice looking too
TC Bulk Steel Cupboard 1950mm High
Good furniture and nice looking
Jim, Preston
26 July 2020 19:24
'Recommended'
Easy purchase, good price, facts delivery.
Teknik Goliath Duo Bonded Leather Heavy Duty Executive Chair
Chair is wide and seems so fr to be strong. However, it does not rise enough for an office desk chair, and the padded head support is far too low down and digs in your upper back if you are tall (the chair is allegedly for taller users). Also I'm not convinced it is actually leather...
Trusted Customer
25 July 2020 12:46
quick fast service
Teknik Large Noir Bonded Leather Executive Chair
made my mattress feel like a bed of nails
Edgar Ogston, Girvan
19 July 2020 20:56
'Excellent desk. Superb delivery service.'
Delighted with the desk which I ordered. It fits perfectly in the alcove in my study. Good communication about the delivery date and very helpful driver.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm
The corner desk fits perfectly and is ideal for my purposes. Very stable and well made.
Trusted Customer
16 July 2020 07:36
'Fast delivery, comfort chair'
Fast delivery, comfort chair
TC Calypso 2 Operator Chair with Adjustable Arms
Very comfort chair for people who works with computer long time
Trusted Customer
14 July 2020 15:20
'Can't say much I mean it's a desk but delivered promptly'
Speedy delivery. Delivery guys twice phoned me to provide an eta on the morning delivery due
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1600mm x 800mm
It's a desk ideal for my purpose. Easy to build
Andrew Smith, London
14 July 2020 12:52
'Standing desk and chair purchase'
Next day delivery as promised for the standing desk.
The Web site was easy to use to select the options required for a desk and other items were easy to search as well. PayPal is available as well to purchase.
Dams Tuscan Mesh Operator Chair
Next day delivery as promised and clear instructions provided on how to build the desk including changes to the original instructions where new screws were supplied in addition.
Lavoro 4 Way Programmable Memory Up/Down Switch & LCD Display
Easy to install and use and memory and LCD feature is a great option for this desk.
Lavoro Cable Management Tray System
Cable management tray is a must for this desk. Allows you to hide all your cables.
Lavoro Edge Height Adjustable Desk - 1600 x 800mm
Good quality and easy to build.
Christine Jones, Swansea
12 July 2020 20:23
Excellent service...fab product. Just the job!!
Dynamic Bulk Echo Cantilever Chair
Bought for reception area, well packed and very sturdy.