Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
15 November 2021 07:10
10 out of 10
Brilliant to hear, thank you very much for the great feedback.
Trusted Customer
8 November 2021 09:41
Communication was great and item arrived as expected. Could not fault!
Fantastic to hear, thank you for taking the time to leave such great feedback.
Teknik Round Bistro Table
Happy with quality of product as well as company communication. Could not fault and would definitely purchase again.
Andrea Barp
4 November 2021 08:40
'Packaging'
The product is great, but the box was completely open upon delivery. Not great. Fortunately, nothing was missing
Dynamic Relay Bonded Leather Seat Operator Chair Black Back
The product is great, but the box was completely open upon delivery. Not great. Fortunately, nothing was missing
Thank you for taking the time to leave feedback of our service.
I am very sorry that your packaging was not intact and will certainly pass this on to our couriers.
Trusted Customer
31 October 2021 14:13
easy to fill out
Thank you for taking the time to leave great feedback.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
good service and easy to fill out
Trusted Customer
29 October 2021 10:42
'Seems really well constructed'
Seems very well constructed and the Double Locking system is very useful, works as it should. Only issue I have is the product is a bit pricy, but if it is still working well in a years time probably worth it.
Thank you for the great feedback.
We have a number of pedestals at great prices and the Gentoo Mobile 2 Drawer pedestal that you have chosen is a fantastic choice and really good value.
Trusted Customer
28 October 2021 09:31
'Efficient & fast service!'
I'm a very satisfied customer, I ordered 3 Office chairs which was very easy, the chairs are very good quality and were extremely easy to put together. The chairs were very well packaged and arrived quickly.
Thank you very much for taking the time to leave such great feedback of our service and efficient delivery.
Andrew Cornish
28 October 2021 08:30
Product as expected, delivered on time, no complaints.
Fantastic to hear, thank you very much for taking the time to leave such great feedback.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1200mm x 600mm
Happy enough, does the job.
Trusted Customer
28 October 2021 05:31
'Excellent quality.'
Contacted the company in regard to stock and general questions about the chesterfield office chair. My call was answered quickly by a very friendly chap, who supplied all the necessary information. Impressive speedy delivery.
Thank you very much for taking the time to leave such great feedback.
Dynamic Chesterfield Bonded Leather Executive Chair with Arms
I was a little concerned in buying this office chair as not many reviews to refer too but decided to go ahead anyway. The chair arrived quickly, and simple to assemble. Is very comfortable indeed and looks great. However, I am pleasantly surprised that the price of the chair is incredibly reasonable, having sat on many that were at a much higher price bracket, this is our favourite out of them all ! Highly recommend.
Gary Webber
26 October 2021 09:17
'Great piece of furniture.'
I am so pleased for with my desk. It came really well packaged. There wasn't any damage and the instructions were very easy to follow.
Thank you very much for taking the time to leave a great review of our service.
Gentoo Corner Desk with Double Upright Leg 1800 x 1200mm
I would definitely recommend this corner desk. It will last a lifetime. It is so well made.
Trusted Customer
25 October 2021 12:43
'Quality product'
Swift delivery within 5 days direct to my door. Product of commercial quality in a choice of finishes.
Thank you very much for the really fantastic review of our delivery and service.