Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
24 September 2021 07:29
Delivered within days of order. Computer desk was excellent value.
Fantastic to hear, thank you very much for the great feedback.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
See previous section for review
Alan Sawyers
24 September 2021 07:08
'Great service and product'
Lovely quality desk, delivered when they said it would be. Received a call to say when delivery was due.
This is really great to hear, thank you for the fantastic feedback.
Gentoo Back to Back Desk with H-frame Leg 1600 x 1600mm
Very good quality, easy to put together.
Trusted Customer
16 September 2021 13:04
'Came promptly, office chair just like it looked, very pleased with it'
I ordered an office chair, which was delivered very promptly. Im very happy with the chair and would use Office Furniture Direct again
Thank you for the really fantastic feedback, it is very much appreciated.
Dynamic Eclipse Plus 2 Chair With Height Adjustable Arms
Very comfortable chair thx
Trusted Customer
6 September 2021 07:58
'5 star product with 0 star customer service'
The product itself is 5 star can’t fault it sturdy solid exactly what I wanted. However customer service none, I had to chase them for confirmation and invoice, last minute delivery date just very unprofessional
Thank you for taking the time to leave your review.
I am very sorry that our communication was not up to standard. Unfortunately, this was due to a technical error which we were unaware of, whereby our emails were not being sent from certain email addresses. Please accept our apologies for this inconvenience and for any frustration that this caused.
Trusted Customer
24 August 2021 17:27
'Good purchase'
Furniture was as expected. Happy with my purchase.
Thank you very much for taking the time to leave us some great feedback.
Kerry Morrison
17 August 2021 10:11
'Great value for money'
I decided on these desks due to the choice of colours and add on’s. We initially saw these with another company for a lot more money and although you had the option to have them built I didn’t think that it justified the hundreds of pounds more. I built these myself and very straight forward and simple to follow (the drawers were made up it was just the desk - two legs, a top and back panel. My only feedback is on the delivery - we received an email on the Friday saying they had been dispatched but no link with the courier and they just arrived on the Tuesday with no forewarning - I was in so it didn’t matter but I may not have been. Very pleased though with the product hence the 5 star.
Thank you very much for taking the time to leave great feedback.
Gentoo Wave Desk with 3 Drawer Pedestal and Single Upright Leg 1600 x 990mm
Great value desks and easy to put together. Would recommend to anyone requiring office furniture.
Trusted Customer
16 August 2021 09:38
'Excellent!'
The quality of the office chair is absolutely fantastic! It is comfortable and excellent value. Highly recommended.
This is fantastic to hear, thank you very much for taking the time to leave great feedback.
Gary Newsham
16 August 2021 08:36
'Excellent quality desk'
The desk is very sturdy and perfect to be honest. Delivery was fast and the delivery team were extremely courteous and professional. Highly recommended 10/10
Thank you very much for the really fantastic review of our service and delivery.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 600mm
Stunning desk made really well and easy to put together. 10/10
Trusted Customer
5 August 2021 15:27
NICE FURNITURE. WELL MADE
Thank you very much for taking the time to leave really great feedback.
Dams Bulk Desk High Pedestal - 426 x 800mm
MATCHED THE DESK WHICH IS WHAT I WANTED
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
AS ABOVE WENTB WELL WITH DESK
Angelo Peiris
30 July 2021 09:43
'Great product easy to install prompt delivery'
Great product
Thank you very much for the really great feedback.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1000mm x 800mm
Recommend this product easy to assemble