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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,120 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 85 of 112
Excellent

David Humphries
13 June 2021 16:17

of good quality

Thank you very much for the fantastic feedback.

what i wanted and excepted

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good and prompt service given

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Excellent

Katherine Whitehead
13 June 2021 11:42

Very quick and free delivery.

Brilliant to hear, thank you very much for taking the time to leave great feedback.

Excellent

Trusted Customer
13 June 2021 09:25

'Excellent service, great product, fast delivery'

Knowledgeable and helpful. Had to call them twice and both times they sorted out my problem straight away.

Brilliant to hear, thank you for the really fantastic feedback.

Fantastic stool, well made, easy to assemble, good quality. Well padded, very comfortable. Would definitely recommend.

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Excellent

Ronald Sheridan
12 June 2021 13:31

Excellent quality, great style and appearance, ideal desk top size for computer, hard drive and printer as well as work space.

Thank you for the review of your new desk & pedestal, we appreciate you taking the time to leave such fantastic feedback.

Quality is excellent, very functional, great buy.

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Excellent

CAROL MCCLEAN
10 June 2021 11:38

'Great service'

Kept well informed re delivery dates and table arrived as forecast and well packed in good order.

Fantastic to hear, thank you very much for your really great review of our service.

great service and great product

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Excellent

Andrew Wilson
9 June 2021 15:11

'Excellent furniture at a budget price, delivered fast'

Online ordering was easy, I was kept informed of my order status, and delivery was really quick too. What more could you need?

Thank you very much for taking the time to leave fantastic feedback, we really appreciate the great review.

Despite the budget price, the furniture they supplied is superb: well made, robust and nicely finished, plus it's all easy to assemble. I was worried I might get cheap, sticking drawers runners and the like at that price, but it's all great quality. Delivery was really quick too.

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Despite the budget price, the furniture they supplied is superb: well made, robust and nicely finished, plus it was delivered assembled, saving a job! I was worried I might get cheap, sticking drawers runners and the like at that price, but it's all great quality.

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Despite the budget price, the furniture they supplied is superb: well made, robust and nicely finished, plus it's all easy to assemble.

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Despite the budget price, the furniture they supplied is superb: well made, robust and nicely finished, plus it's all easy to assemble.

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Excellent

Trusted Customer
9 June 2021 13:18

'Good value'

Excellent service, desk was delivered in time by helpful staff

Good value product and easy to assemble

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Excellent

Trusted Customer
7 June 2021 19:33

Very quick delivery, good service, would use again

Fantastic to hear, thank you very much for taking the time to leave such fantastic feedback.

It's a table, it does its job

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Good

Trusted Customer
21 May 2021 07:24

'Would be easier to build if the arms was marked L - R front- back'

The chair arrived early the delivery driver was pleasant and polite.

Thank you very much for your review of our service.
I will certainly pass this feedback to the manufacturer and hope that you are happy with your new chair.

Delivery was very good the delivery operative was polite

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Excellent

Alister Bell
15 May 2021 15:52

Excellent service and very helpful customer service

Thank you for taking the time to leave a really great 5 star review of our service and your new Gentoo Chesterfield Executive chair with arms.

Excellent product and very comfortable

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