Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Andy Green
21 October 2019 07:13
Jordan was extremely helpful He check my order was all OK and aloud me to picking up from the warehouse
Thank you very much for the really fantastic feedback of our service, it is very much appreciated.
Dynamic Bulk Desk High Pedestal with 3 Drawers - 425 x 800mm
Very easy bacs transfer to
Dynamic Bulk Desk High Pedestal 3 Drawers - 425 x 600mm
Very easy bacs transfer to
Dynamic Bulk Corner Desk with Twin Cantilever Legs - 1800 x 1200mm
Very easy bacs transfer to
Dynamic Bulk Cupboard 2000mm High (4 Shelf)
Extremely helpful staff thankyou
Dynamic Bulk Corner Desk with Twin Cantilever Legs - 1800 x 1200mm
Jordan was great very easy
Trusted Customer
14 October 2019 11:50
'Good, easy to use, prompt service - happy to buy from them again'
They have a very good website where you can interactively view in detail the products available from the various office suppliers. Once chosen, the furniture was delivered on time, the materials supplied were all correct and well packaged.
Thank you very much for the really great 5 star review of both our service and easy to use website.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1200mm x 600mm
Good solid construction - no 'wobble', even with the vanity panel partially removed to fit the pedestal.
Dynamic Impulse Cupboard 2000mm High - 4 Shelf
Good quality - runs well on the castors.
Dynamic Impulse Tall Narrow Under Desk Pedestal - 300 x 550mm
The unit itself is of good solid construction. However, what was not made clear is it will not fit fully under the desk when the vanity panel is in place. To recess the pedestal back in-line with the desk front, otherwise it sticks out, you need to cut out a section of the vanity panel.
Dynamic Impulse Bookcase 800mm High
Good solid construction. Could benefit from one more shelf
Dynamic Eclipse Plus 1 Chair with Loop Arms
Good construction, particularly useful is the 'solid' back panel making the cupboard very rigid and strong.
Dynamic Impulse Desk High Side Filer - 600m Depth
Good solid construction -
Trusted Customer
7 October 2019 16:24
Really pleased with the chair. Quick delivery, well packaged, and easy to put together. Would recommend.
Thank you very much for the really great review of our service and delivery, we appreciate the recommendation.
Dynamic Luna 3 Lever Operator Chair without Arms
Excellent quality and very comfortable. I do a lot of sewing and the chair is ideal. Wished I'd bought it sooner!
Kevin Williams, Anglesey.
25 September 2019 10:48
Quality product, Good price, No nonsense ordering system. Delivered promptly.
Thank you very much for the fantastic review of our ordering system and delivery.
Graham Wilkins, Manchester
6 September 2019 10:11
'A good chair, but is it leather?'
Service is quite rapid.
The chair is very good and comfortable.
It is advertised as being leather, but I don't think it is real leather, which was slightly disappointing.
Thank you for taking the time to review us.
The Chelsea chair is made from Bonded leather which is also known as blended leather.
Bonded leather is not only environmentally friendly, but has exceptional consistency with no natural defects which is great for a professional look.
Dynamic Chelsea Bonded Leather Chair
Not convinced that the chair is leather (i.e. from a cow) as advertised.
Trusted Customer
4 September 2019 10:59
'Good Supplier'
Ordering was easy and communication was good. Delivery timescale was also satisfactory and furniture arrived as advised.
Thank you very much for your great comments and review of our service.
angela White, Castle Cary
1 September 2019 20:13
'Hassle free! I ordered, they delivered'
I ordered, they delivered, it was that simple, no hassle, no problems.
This is brilliant to hear, thank you very much for taking the time to leave such fantastic feedback of our service.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 600mm
Great item, exactly as described. The only thing I can fault, is that there were no assembly instructions, but with a little thought and effort, it wasn’t too difficult. So, a great product, great service, one happy customer,thankyou
Trusted Customer
1 September 2019 07:14
'Chair over £100 cheaper than the same one in retail store.'
Fast shipping.
Thank you very much for the fantastic feedback.
Teknik Titan Heavy Duty Chair
Solid chair. Wide cushion. Well padded. Very comfortable. Suitable up to for 27 stone user. Overall very pleased. However, mine didn’t ship with assembly instructions, but it was reasonably easy to figure out.
Lester Coe
20 August 2019 08:10
'It was a pleasure doing business with you!'
1. Excellent website, easy to navigate, clear images and informative summaries.
2. Friendly and accommodating customer service.
3. Quality product - very happy with my desks and pedestals.
4. Prompt shipping to the south of France (if I could, I would give you an extra star for this point alone.)
Thank you very much for your really fantasic review of our service.
We were very happy to help you with your order and are very pleased that you have such a positive experience with ourselves.
Dynamic Impulse Desk High Pedestal - 800mm Depth
As per my previous comments.
Dynamic Impulse Rectangular Desk with Cable Managed Legs - 1400mm x 800mm
As per my previous comments
malcolm lippiatt
15 August 2019 08:59
Actual time of delivery was very good - 2 days. Desk was well packaged. When the desk was assembled it was solid excellent in appearance and ideal as an office desk. The only drawback was that there were no instructions to aid assembly.
Thank you for the great feedback, it is very much appreciated.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 600mm
Very good, well worth the cost.