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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,120 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 86 of 112
Excellent

Roger King
15 May 2021 08:58

'A good experience all round.'

Prompt and speedy delivery - the office desk and bookshelves were easy to assemble and were of a good and robust quality. I only needed a second pair of hands to lift the desk into position. I ordered leg inserts to hide wiring for the cantilever desk but decided not to use them.

Fantastic to hear, thank you for the great comments of our service and delivery.

Good quality at a fair price.

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Very stable smart looking desk. It is positioned against a wall where I had extra power sockets fitted. I didn't need the cable management inserts.

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Excellent

Julia Thorpe
15 May 2021 07:49

'Reliable delivery excellent quality for the money'

Excellent service . Kept upto date and delivered on time

This is fantastic to hear, thank you very much for the great feedback.

I would use them again and without hesitance recommend to others

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First class desk good looking and chair very comfy

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Good

Trusted Customer
9 May 2021 18:00

'Perfect chair'

Customer service was friendly and explained things well. The reason I gave a 4 and not a 5 was that I had expected to receive my chair 3-5 days after order which would have made it the Tues-thurs, I received it the following Saturday!

Thank you very much for taking the time to leave great feedback.
I can only apologise for the delayed delivery.

Chair gives a great level of support. Now only need a foot rest to go with it!

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Excellent

Gavin Nethercott
8 May 2021 07:10

'Perfect'

Perfect 5 stars

Thank you very much for the really great feedback.

Great product, will buy again

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Costing was more than the last order but still happy

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10/10 thank you there perfect

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Excellent

Ian McDowall
5 May 2021 19:42

Great service, clear communication and all products well packaged and as described

Brilliant to hear, thank you for taking the time to leave great feedback.

Excellnt, heavily made and really stable with three monitors fitted

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Fantastic desk, well made and really robust

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Excellent

GEOFFREY PARR
1 May 2021 10:11

'Superfast Delivery. 11 Out Of 10 Highly Recommended, Many Thanks. Parrzo'

Excellent Transaction, Item As Described, Quick Delivery. Many Thanks. Parrzo

Thank you very much, we really appreciate the absolutely fantastic review that you have left us.

Good

Trusted Customer
30 April 2021 09:19

Ease of ordering g, prompt delivery. Pleased with product.

This is really great to hear, thank you very much for taking the time to leave fantastic feedback.

Jt was exactly as advertised.

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Excellent

Trusted Customer
28 April 2021 16:26

'Good quality desk and easy to assemble.'

Easy to order, good quality desk that feels solid and easy to assemble. The maple is a lovely colour. Fast delivery.

Thank you very much for taking the time to leave a really fantastic 5 star review of your new Gentoo desk. We always try really hard to ensure that processes for delivery and ordering are as simple as possible, and welcome any feedback to improve.

Good quality desk for the money.

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Excellent

ANDREA BAIN, Sleaford
25 April 2021 13:32

'Office desk'

A lovely office desk,solidly made.Very pleased with it.

Thank you very much for your really great review of your fantastic new office desk.

Easy to assemble,good instructions.All small parts was in own bags

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Excellent

Terry Hancock, Southampton
25 April 2021 09:10

'Great value, excellent service'

Fast and efficient service. Good product, well priced. They got back to me quickly with answers to any questions I had and kept me up to date with my order with regular contact.

Thank you for the really great feedback of our service, we appreciate your fantastic comments.

Exactly as described. Easy to assemble and sturdily made.

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