Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Phillip Rawlings
7 July 2020 07:53
'Great service.'
I called them to enquire about response times in the then COVID restricted times. They assured me that any delay from usual response times would be minimal. I wanted the chair prebuilt - no problem. It arrived promptly as promised and is an excellent chair. Very comfortable. Grwat VFM.
Dynamic Portland Chair Heavy Duty (Weight Capacity 32 Stone)
Wanted a bigger chair with a wider seat. This is perfect.
Mark Ford
7 July 2020 07:14
'Great Service'
Great choice - found exactly what i was looking for - great service when i messed up my order online - fast delivery. Highly recommended.
Dynamic Portland III Task Chair
Love this chair, highly configurable and super comfortable.
Trusted Customer
4 July 2020 09:18
'Good product, delivered on time.'
Good product, delivered on time.
Cleenol Virabact Trigger Spray Empty Bottle - 750ml
Good product, delivered on time.
Trusted Customer
29 June 2020 07:44
'The chair is exactly as its described. Really good product.'
I ordered my chair on Thursday and it was delivered on Monday. I did not have any Hassell. I got all the receipt immediately on ordering and a hard copy with the delivery. I was very impressed.
TC Calypso 2 Operator Chair with Adjustable Arms
Really good and comfortable. The colour is good and easy to assemble. I am really pleased with my chair.
Alan Dean
20 March 2020 10:28
Good communication timely delivery good product
Thank you for taking the time to leave a review. We believe in the quality and great construction of our products and we are very happy to hear you also see their quality. Please do not hesitate to contact us.
Dynamic Bulk Cupboard 2000mm High (4 Shelf)
Well built solid construction
Steve Suddick
14 March 2020 16:45
I already used the chair in work and because it is that good I purchased one for home, so I am a happy worker in the office and at home : )
Thank you for the great review. We are pleased you are happy with the chair, so much so you have bought two, one for the workplace and one for the home office. Please contact us if you require any futher assistance.
Comfort Mirus Mesh Chair
the chair is perfect, already using the chair in work and it was that good a purchased the same mode for use at home : )
James Law
9 March 2020 21:41
'Good product, good price'
Good product, as described, good price, arrived quick.
Thank you for the great review. We are very happy you are pleased with your purchase and delivery.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 800mm x 600mm
Good desk, good price, good delivery. No issues
Trusted Customer
9 March 2020 09:33
'Great little chairs'
I ordered these chairs on the phone and the young man was so helpful. They were ordered in the afternoon and were delivered the next morning. No problems.
Thank you. Its great to hear you were pleased with our Next Day Delivery option. If you need any further assistance please do not hesitate to contact us on 01480 220311.
TC Club Chrome Frame Fabric Chair
I bought some of these chairs last year and needed some more. The chairs look so good and are very comfortable. They also stack easily. I would strongly recommend them.
N SWIFT, Sheffield
6 March 2020 09:27
Easy ordering, quick delivery, excellent quality furniture
Thank you for your excellent feedback on several of our products. We take pride in our user-friendly purchasing process and prompt delivery service. We appreciate your very positive comments.
Dynamic Bulk Filing Cabinet - 4 Drawers
excellent quality
Dynamic Rectangular Desk 1400 x 800mm with 3 Drawer Mobile Pedestal & Mave Chair
Excellent Quality, Easy to put together
Dynamic Bulk Filing Cabinet - 4 Drawers
Excellent quality
Dynamic Rectangular Desk 1600 x 800mm with 3 Drawer Mobile Pedestal & Mave Chair
Excellent Quality,
Trusted Customer
3 March 2020 19:14
'Furniture was sturdy but missing parts.'
All was well and the desks we ordered are sturdy and to our requirements. However, 4 bolts were missing! Probably would have been 5 stars but attention to packaging needs improvement. I will be contacting you for the extra bolts.
Apologies for this, we will look into our packing system. We have found your order and will resolve the issue.
We are happy you are pleased with the desks.
Dynamic Impulse Corner Desk with Twin Cantilever Legs - 1600 x 1200mm
Some bolts were missing!