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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,119 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 95 of 112
Excellent

Trusted Customer
10 September 2020 08:37

'Good quality and the right money.'

Would recommend this company, delivered on time.

Great quality for good price

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Excellent

Jane Minchin
8 September 2020 10:37

'Great chair and customer service.'

I am very please with my new chair. It arrived on time with no problems. It was easy to put together. The video instructions for use of the 3 levers was very helpful.

I had a custom made chair via access to work when I was in paid work, I am funding this chair so couldn't stretch to an inflatable back so this chair is a good compromise.

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Excellent

Trusted Customer
8 September 2020 07:45

Great service, quality product.

Great service, quality product

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Excellent

Trusted Customer
7 September 2020 10:57

'Teknik Nova mesh chair is great and service good.'

Service was good. I telephoned to check the item was in stock, ordered online and the chair was delivered a few days later.

Teknik Nova Mesh chair. I already have one and needed another. Well made, well padded seat and comfortable. Used at home desk, not an exe chair.

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Excellent

Nicholas Roberts
7 September 2020 08:56

Very efficient, trouble-free purchase and delivery

Good value office chair with excellent back support

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Excellent

Trusted Customer
5 September 2020 13:42

Customer service team were very helpful when I inadvertently made a duplicate purchase.

The office chair was easy to put together and is extremely comfortable. Just what I wanted!

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Excellent

Marvin Page
29 August 2020 10:31

'Very good'

As you would expect

Nice quality chair easy assembly

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Excellent

Trusted Customer
22 August 2020 08:39

'Delivery very quick delivery. Courier very helpful.'

Would recommend, very quick service. Easy to order online. Delivery as promised, within 1 day.

Very good quality, great price, easy to assemble.

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Excellent

Claire Lewis
16 August 2020 17:14

'A good service and I would buy through them again.'

Great website with lots of choice, and easy to purchase online. Good communication about delivery, especially as purchased during pandemic so restrictions were in place. A prompt and courteous delivery.

A good quality desk which is sturdily made. There are a decent number of cable tidy holes, more than in other similar desks. It was very easy to attach the legs and vanity boards. A great desk at a great price. I can recommend the desk and would definitely buy through them again.

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Excellent

charles vald
14 August 2020 08:36

All went great

Great desk, son happy....

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