Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Click to view our independent Feefo review profile

4.897% Positive (963 reviews)

Ratings based on data collected by third party reviewing platform.

5		85%
4		12%
3		2%
2		0%
1		1%

Latest Office Furniture Direct customer service reviews

Excellent

Trusted Customer
24 July 2017 11:26

First class service

Fantastic, thank you.

Excellent

Andrew Woodman
21 July 2017 09:50

Super fast service, thank you!

Thank you for the excellent 5 star review, we appreciate your comments.

Excellent

Trusted Customer
4 July 2017 12:43

'Perfect Purchase !'

Excellent prices, easy to use website and order arrived as promised.Cheaper than any local company with free delivery that arrived a day early - everyone's happy.

That is really great to hear.

Thank you for taking the time to review both our service and your new ISO stacking conference chairs as excellent.

Excellent

John Bradford, Tamworth
3 July 2017 08:55

'Excellent value'

From start to finish complete professionalism. Delivery was quick

Many thanks for your great review, it is appreciated very much.

TC Club Wood Chrome Frame Chair Available Without Arms

as stated on the order form.

View product

Excellent

Chris Mayhew
13 June 2017 12:35

'Excellent Service'

Excellent service and delivered when they said they would!

That is really great to hear, thank you for taking the time to write a review for us.

Good

James McCarthy
6 June 2017 09:43

'Good product. Web ordering and use instructions need improving'

Excellent product but fitting / operating instructions supplied are not adequate. When contacted, your support team were able to provide a video of how to fit and operate the chair, which solved all problems.
The website suggests that the chair can be bought with or without headrest. However, in selecting to buy the chair, the option is not offered so I ended up buying the headrest that I did not want for an extra sum. Unsatisfactory.

Thank you very much for taking the time to review us.

Unfortunately the option without headrest seemed to have not been added - I have however, now added this.

We are available on the telephone (01480 220311) for anything that our customers are unsure of, or if you have any queries at all.