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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,120 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 93 of 112
Excellent

Trusted Customer
24 October 2020 16:37

Good quality. Reasonable Price. Arrived on time and good communication.

That is really great to hear, thank you very much for the really positive review.

Good quality, exactly as described

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Excellent

Trusted Customer
20 October 2020 11:36

'Good quality and easy to put together.'

Good quality and easy to put together,.

Thank you very much for the fantastic five star product review of your new Dams corner desk.

Excellent

Robert Mellor
20 October 2020 08:50

'Office furniture made easy.'

Excellent quality furniture at a fair price, quickly and securely delivered

Really fantastic to hear, thank you very much for taking the time to leave such great feedback.

Easy to assemble, very robust and good build quality. Cable management features are really excellent.

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Good

Trusted Customer
19 October 2020 16:37

'Happy with Office Furniture Direct's service'

Pleased with purchase, which was delivered on time.

Thank you for taking the time to review both our service and your new comfy TC office club fabric chair.

Daughter very pleased with chair, well made and comfortable .
Happy with purchase.

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Excellent

Manish Nandha
19 October 2020 11:50

'Quality product, delivered on time'

Good info on their website about specifications, good quality product which was delivered in the timeline they had quoted.

Thank you very much for your really great review of our service and new desk and pedestal, we appreciate your feedback greatly.

Quality product, good packaging and instructions

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Good

Trusted Customer
18 October 2020 09:23

'Good service'

Delivery within a few days, product as described, easy to put together

Fantastic to hear, thank you very much for the great review.

Excellent

Trusted Customer
18 October 2020 08:03

Very nice cabinet

Brilliant to hear, thank you very much for leaving a review.

Very nice cabinet. Well made

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Excellent

Trusted Customer
16 October 2020 07:18

Ordering online was simple. Delivered on time. Good quality furniture

Excellent

Kevin McGuinnes
12 October 2020 09:20

Arrived on time and works

Excellent

Neil Broadley, Edinburgh
7 October 2020 12:54

'Highly recommended for great quality, solid office furniture.'

The Lavoro Advance motorised sit/stand desk I ordered arrived within a couple of days. While the boxes were a bit bashed, Office Furniture Direct had packed the materials so well that there was no damage to any components.

Directions for putting together the desk were extremely clear. You need two sizes of allen key, which aren't provided, but after years of dealing with flat-packed furniture, I had several lying around.

Amazingly, my only criticism of the whole build process was fitting the under-desk cable tray. If you don't have a long-length screw driver, the design of the tray makes fitting it incredibly tedious.

But overall, the desk is fantastic - clean, modern design, beautiful, high quality surface, solid build, smooth and quiet motors on the legs. I highly recommend Office Furniture Direct - great service.