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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (963 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
12%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 91 of 97
Good

Trusted Customer
1 July 2018 11:25

The chair is very comfortable and it arrived in advance of the delivery date.
I would suggest that friends look at your site if they are looking for office equipment and I would order again if I needed further equipment

Thank you very much for taking the time to leave your review, it is appreciated.

The chair is very comfortable

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Average

Mark Ansermoz, Sutton Coldfield
29 June 2018 07:51

'Delivery Driver with Attitude'

Excellent product pity about the delivery driver

Thank you for the review.

I am very sorry that you have had a bad experience with the delivery driver. If you could email me at sales@office-furniture-direct.co.uk to let me know what happened, I will be able to contact the delivery company to ensure that this doesn't happen again.

Excellent product, exactly as described yet a little time consuming to assemble.

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Good

BBW, Stevenage
25 June 2018 09:32

Very good customer service, nice people to deal with.

Thank you very much for your great comments and review.

All good apart from one arrived damaged.

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Excellent

Trusted Customer
20 June 2018 09:17

Fast Delivery & Low Price

good quality and low price

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Excellent

Trusted Customer
10 June 2018 10:11

'Great desk.'

Prompt service and delivery.

Thank you for the great review of our service and prompt delivery.

Excellent desk, just what my son needed, easy to put together too.

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Good

Trusted Customer
29 May 2018 12:09

Great service and excellent product

Thank you very much for the great review, we appreciate your comments.

Great product and good value

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Excellent

Trusted Customer
15 May 2018 08:52

Swift efficient service - item arrived on time, and not damaged.

Thank you for the 5 star review, we appreciate your really fantastic feedback of our service and delivery.

Excellent chair - great price.

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Excellent

Anthony Willcox
14 May 2018 11:49

Goods delivered on time and very pleased with the quality

Thank you very much for taking the time to leave such great feedback.
If you need anything else, please just give us a call on 01480 220311.

Nice quality chair at a good price. Easily adjustable with a good range of seating height.

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Excellent

karen severn
8 May 2018 14:42

'Good to deal with'

lovely, very efficient

Fantastic to hear, thank you very much for the 5 star review, it is very much appreciated.

Average

Patricia Hamilton
27 April 2018 09:12

Original item I purchased was not available. The replacement was ok, but I would have liked the desk set up to see if it worked

Thank you for your review.
I'm sorry that you are unhappy with the different colour option as the colour that you after was not available for several weeks, however when purchasing we did offer you the option to wait for your preferred colour. We also offered an installation service, and although this is an extra charge to the normal self-assembly service - many of our customers do appreciate the option - but again, you did seem happy to continue with self-assembly.

Please contact us and we will be happy to try and resolve any concerns that you may have.