Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 85% | |
4 | 12% | |
3 | 2% | |
2 | 0% | |
1 | 1% |
Latest Office Furniture Direct customer service reviews
Charlie Lingham
1 September 2018 12:14
'Good service - poor product'
Good range of office furniture. Order placed and delivered on time as promised.
Thank you for the great service review, however I am sorry that you are unhappy with your Gentoo Executive Tall Pedestal 3 Drawer - please get in touch with us to discuss any problems you are having.
Simon Foster
26 August 2018 08:10
'Good Value'
Delivered on time and product good quality
Fantastic to hear, thank you for the review.
Elena Pistoni
20 August 2018 09:20
Great commmunication, excellent service, speedy delivery!
Thank you very much for the great review of our service and speedy delivery.
Workmode Double Door Storage Units 926 x 720 x 500mm
![Workmode Double Door Storage Units 926 x 720 x 500mm](/Cache/Images/ZSU710DD-BCH-FRONT-45-50x50.jpg)
Exactly what we needed for our office space!
Suzann King, Milton Keynes
6 August 2018 09:12
'Happy Customer'
item was as described, and staff were very helpful.
Brilliant to hear, thank you very much for the great service review.
Formetiq Cube Steel Pedestal 2 Personal Drawers 1 File Drawer
![Formetiq Cube Steel Pedestal 2 Personal Drawers 1 File Drawer](/Cache/Images/pms4521-wh-1-50x50.jpg)
plenty of space, love the area at the bottom to use for filiing
Phil Jones
4 August 2018 11:03
'1st class service.'
Everything, easy to book and helpfull information. Adivsed when the delivery was due. very professional well done
Thank you very much for the really great review of our service and delivery.
Dams Double Door Cupboard with 2 Shelves - 1090mm High
![Dams Double Door Cupboard with 2 Shelves - 1090mm High](/Cache/Images/R1090DB-1-50x50.jpg)
Easy to assumble very strong and impressed with the 18mm solid back. Other manufactures in the same price bracket are only thin hardboard or ply.
Dams Cable Managed Cantilever Leg - Corner Desk 1400 x 1200mm
![Dams Cable Managed Cantilever Leg - Corner Desk 1400 x 1200mm](/Cache/Images/Gentoo-I-Corner-Cable-Managed-GT-CCM-Beech-50x50.jpg)
Ready assumbled was a blessing. Looks good and very strong.
Dams Bulk Corner Desk with 3 Drawer Desk High Pedestal - 1400 x 1200mm
![Dams Bulk Corner Desk with 3 Drawer Desk High Pedestal - 1400 x 1200mm](/Cache/Images/EBS14LM-50x50.jpg)
Easy to assumble and the adjustable legs make it easy to level.
Tony Cruickshank
18 July 2018 06:54
Excellent service all round.
Furniture was delivered on time, following a call discussing delivery date and times.
No fuss.
Would definitely recommend
That is brilliant to hear, thank you very much for taking the time to review us as excellent.
Dams Bulk Rectangular Desk with Twin Cantilever Leg - 1400 x 600mm
![Dams Bulk Rectangular Desk with Twin Cantilever Leg - 1400 x 600mm](/Cache/Images/MC612WH-50x50.jpg)
Excellent furniture and service
Trusted Customer
16 July 2018 08:53
Good service and communication
Thank you very much for the review, it is appreciated greatly.
Dams Bulk Corner Desk with 3 Drawer Desk High Pedestal - 1400 x 1200mm
![Dams Bulk Corner Desk with 3 Drawer Desk High Pedestal - 1400 x 1200mm](/Cache/Images/EBS14LM-50x50.jpg)
Really good quality and easy to assemble
Trusted Customer
15 July 2018 13:25
I could not necessarily find all the choice I had wanted and it was not always possible to see all the colour combinations. But it was quick and easy to order and the desks were delivered efficiently and in good condition. Some products are better value than others so you have to choose carefully. I have ordered more than once and I will re-order in future.
Thank you for the fantastic service review, we appreciate it very much.
Dams Bulk 740mm High Standard Cupboard
![Dams Bulk 740mm High Standard Cupboard](/Cache/Images/R740DB-1-50x50.jpg)
reasonably good quality furniture..
Tracy Fowler, Derby
9 July 2018 08:58
A good fast services. Order one, delivery the next. Only down side had to assembly the bookshelf myself, but it was fairly straight forward.
Thank you for taking the time to review our service, it is appreciated.
Trusted Customer
4 July 2018 15:26
delivery was as advertised, set up quick, product is good quality
Thank you very much for your great 5 star review, we appreciate the fantastic feedback.
Elite Matrix Rectangular Desk with Straight Legs - 2000mm x 800mm
![Elite Matrix Rectangular Desk with Straight Legs - 2000mm x 800mm](/Cache/Images/p083-MR16-8-50x50.jpg)
the desk is good quality for the price