Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Becky
14 January 2021 18:54
Easy to order from. Delivered really quickly. Great value!
Fantastic to hear, thank you very much for the really great review of our service & delivery.
Dynamic Echo Cantilever Bonded Leather Chair with Arms
Super comfortable! Feels really well made
Trusted Customer
13 January 2021 07:55
Good range at good prices, and good communication
Thank you very much for taking the time to leave such great feedback.
Trusted Customer
12 January 2021 11:39
'Ready Assembled Office Chair'
Not many companies do ready assembled furniture these days! Easy ordering of chair online. Delivered on time, and taken to room where required. Delivery men were friendly and professional.
Thank you for the great review of our service & delivery, it is very much appreciated.
Teknik Warwick Bonded Leather Executive Chair
Very good value, and very comfortable office chair.
Susan East
10 January 2021 16:55
'Quality Product, Good Price. Great Communications. Highly Recommend.'
First rate service. Kept up to date with order and delivery progress. Quality product (Gentoo Rectangular Desk with Twin Cantilever Legs). Easy to put together table, good clear instructions. Reasonable price. Already bought from them again. Highly Recommend.
Thank you very much for the really fantastic feedback and recommendation.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 800mm
Good quality materials. Easy to assemble. Good clear instructions. Good price. (Had bought a different table from another company at the same time, which was a big mistake - so many problems.) Glad we bought this table from Office Furniture Direct, so pleased bought another one. Will certainly use the company again.
Gwyn Jones, reading
9 January 2021 09:28
brilliant .will do again
Thank you very much for taking the time to leave us a really great 5 star review.
Trusted Customer
7 January 2021 13:08
'Could do Better!'
Unit supplied without doors. Noticed by Courier.
Thank you for your feedback. I am very sorry that the delivery was supplied incorrectly for you. I have spoken to customer services and the doors have been sent out straight away today.
Dams Bulk 1790mm High Standard Cupboard
What I expected - except for shade of Oak
Trusted Customer
5 January 2021 10:40
'Good quality chair'
Service and item purchased. Delivery not so great! You book a delivery date on website and delivery company call to confirm date. I missed the call but called them straight back but couldn't get hold of anybody and no answering service. This resulted in not being able to deliver on my chosen day! There's no point choosing a day if you then have to choose a on the phone in my opinion. Other than that, I'm happy with my purchase.
Thank you very much for taking the time to leave great feedback on our service. I am sorry that the delivery was a little frustrating for you, but I'm afraid that so close to Christmas the couriers were under immense pressure with their deliveries and were struggling to keep up with the high demand. Under normal circumstances I can assure you that they are fantastic.
Dams Vantage 100 Operators Chair
fair price for the product
Carol Nash
4 January 2021 09:39
'Fab product, staff and customer service'
Excellent service, delivery arrived much sooner than predicted and was kept informed all through their processes. Would use them again in a heartbeat
Thank you for the really great review of our service and delivery, it is very much appreciated.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
Great quality product fab
Alan Campbell
2 January 2021 08:26
Excellent service
Brilliant to hear, thank you very much for taking the time to leave such great feedback.
Grahame Emmerson
28 December 2020 12:00
Very good quality product, quick delivery and helpful communication. Highly recommended
Thank you very much for the really great review of our service and for the recommendation.
Teknik Ambassador Reclining Chair
quality product, excellent and very good service