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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (963 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
12%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 90 of 97
Good

Charlie Lingham
1 September 2018 12:14

'Good service - poor product'

Good range of office furniture. Order placed and delivered on time as promised.

Thank you for the great service review, however I am sorry that you are unhappy with your Gentoo Executive Tall Pedestal 3 Drawer - please get in touch with us to discuss any problems you are having.

Excellent

Simon Foster
26 August 2018 08:10

'Good Value'

Delivered on time and product good quality

Fantastic to hear, thank you for the review.

Excellent

Elena Pistoni
20 August 2018 09:20

Great commmunication, excellent service, speedy delivery!

Thank you very much for the great review of our service and speedy delivery.

Exactly what we needed for our office space!

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Excellent

Suzann King, Milton Keynes
6 August 2018 09:12

'Happy Customer'

item was as described, and staff were very helpful.

Brilliant to hear, thank you very much for the great service review.

plenty of space, love the area at the bottom to use for filiing

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Excellent

Phil Jones
4 August 2018 11:03

'1st class service.'

Everything, easy to book and helpfull information. Adivsed when the delivery was due. very professional well done

Thank you very much for the really great review of our service and delivery.

Easy to assumble very strong and impressed with the 18mm solid back. Other manufactures in the same price bracket are only thin hardboard or ply.

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Ready assumbled was a blessing. Looks good and very strong.

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Easy to assumble and the adjustable legs make it easy to level.

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Excellent

Tony Cruickshank
18 July 2018 06:54

Excellent service all round.
Furniture was delivered on time, following a call discussing delivery date and times.
No fuss.
Would definitely recommend

That is brilliant to hear, thank you very much for taking the time to review us as excellent.

Excellent furniture and service

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Good

Trusted Customer
16 July 2018 08:53

Good service and communication

Thank you very much for the review, it is appreciated greatly.

Really good quality and easy to assemble

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Excellent

Trusted Customer
15 July 2018 13:25

I could not necessarily find all the choice I had wanted and it was not always possible to see all the colour combinations. But it was quick and easy to order and the desks were delivered efficiently and in good condition. Some products are better value than others so you have to choose carefully. I have ordered more than once and I will re-order in future.

Thank you for the fantastic service review, we appreciate it very much.

reasonably good quality furniture..

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Good

Tracy Fowler, Derby
9 July 2018 08:58

A good fast services. Order one, delivery the next. Only down side had to assembly the bookshelf myself, but it was fairly straight forward.

Thank you for taking the time to review our service, it is appreciated.

Excellent

Trusted Customer
4 July 2018 15:26

delivery was as advertised, set up quick, product is good quality

Thank you very much for your great 5 star review, we appreciate the fantastic feedback.

the desk is good quality for the price

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