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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (963 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
12%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 89 of 97
Excellent

James Bannister
1 November 2018 09:51

'Very Helpful and Organised'

I went to office furniture direct looking to get a few desks at a good price, spoke to a very helpful rep and we were sorted in no time. would highly recommend

Brilliant, thank you very much for your really great feedback of our service.

nice easy desks to build, ideal for most needs

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Excellent

Trusted Customer
14 October 2018 08:06

Prompt delivery. Product as expected and great prices.

Thank you for the feedback and 5 star review.

Excellent

Trusted Customer
13 October 2018 11:56

Very impressed with quality of all the furniture I purchased and this was backed up by a very efficient service.

Brilliant to hear, thank you for the 5 star review of our service.

Excellent

Kevin McKay
2 October 2018 08:45

'Smart white desk!'

Perfect service, phoned up to get my address amended and the guy i spoke to was really helpful. No qualms at all.

Fantastic to hear, thank you for the great feedback.

Great desk for a great price, looks smart and is really sturdy.

Perfect addition to the office.

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Excellent

raiko, manchester
30 September 2018 17:53

'Great service first time buyer'

great service from start to finish. very professional, delivered on time, quality products will definately be ordering again,

Thank you very much for the great review of our service and we look forward to hearing from you again.

very pleased with these chairs, comfortable

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excellent quality good pricex

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Excellent

Projects team, London
22 September 2018 20:22

Office Furniture Direct/Spotted penguin were very good at coordinating our needs with their suppliers.

Emails did go to my spam folder which caused delay.

Thank you very much for taking the time to review us as excellent, it is very much appreciated.

Arrived assembled and very nice.

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Easy to add handles and castors to assembled unit.

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Excellent

Femi Asogbon
17 September 2018 12:00

Excellent communication and product delivered as promised.

Thank you very much for the great 5 star review.

High quality. A few screw I did not understand but overall good product. I like the fact the pedestal came pre assembled

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Great!! I like the fact this arrived pre assembled. Really sturdy product as well.

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Excellent

Trusted Customer
9 September 2018 17:46

Painless shopping experience. Pleased with the quality of the chair.

The Gentoo Blitz Executive Leather Chair is a fantastic chair, thank you for the great review.

Quality goods, excellent price.

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Excellent

Steve Simpson, WAKEFIELD
6 September 2018 08:10

'Perfect.'

Fantastic product, delivered on time, super excellent value for money. Will definitely use them again and will 100% recommend them.

Thank you very much for the really great 5 star review, we appreciate you taking the time to give us such fantastic feedback.

A top class product at a very reasonable price. Very happy.

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Good

Lorna C., Glasgow
4 September 2018 08:58

'Good quality furniture at a reasonable price'

Overall the service was pretty good, the furniture that arrived was of a high quality and it was well packaged so didn't arrive damaged. I only gave four stars because I was informed the pedestals I had ordered were out of stock, however I was only informed after I had placed the order. It would have been nice to know beforehand as I could have chosen something different instead of delaying my project. I would recommend this company, easy way to order office furniture without too much hassle.

Thank you for taking the time to review us, we appreciate your comments.