Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Jud
18 February 2021 11:19
Online purchase. Efficient service. Good communication about one item out of stock and fair options given.
Thank you very much for taking the time to leave such great feedback about our communication and efficient service.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal
Sturdy. Good shelf depth.
Dynamic Impulse Bookcase 2000mm High
Good size and strong structure.
Trusted Customer
16 February 2021 07:52
'Very good quality furniture'
The desk looks lovey. It’s very sturdy, which is what I needed to support my specialist equipment. I’m really pleased with my purchase.
Thank you very much for taking the time to leave great feedback of our service and your new desk.
Dynamic Impulse Rectangular Desk with Cable Managed Legs - 1600mm x 800mm
Lovely looking office furniture and good quality too.
Angela Avery
15 February 2021 08:39
'Excellent....Super fast delivery'
Brilliant, easy ordering , fast delivery with plenty of information about delivery times, got my filing cabinet within 3 days of ordering. Very happy I would recommend and use again. Thank you.
Fantastic to hear, thank you very much for the really great review of our service, communication and speedy delivery.
Dams Executive Filing Cabinet 4 Drawer
Lovely quality filing cabinet. Very heavy, good value. Very happy thanks
Trusted Customer
15 February 2021 08:30
'Exactly how an online order should work'
Order delivered in good time, easy to assemble. Customer service dealt with my query quickly, very helpful.
Thank you very much for taking the time to leave such great feedback of our customer service.
Dynamic Hugo PU Managers Chair
Great chair for the price, easy to assemble compact and looks great. Perfect for me working from home. If you need something with specific support or have a history of back pain spend more money!
Steven Brown
9 February 2021 11:22
'Great Desk, Great Service, and Quick Delivery'
Great desk at a great price. £40 delivery cost taken into account in overall price compared to others offering ‘free’ delivery, however fast and friendly delivery of a very well protected desk top and preassembled drawer set was excellent. I bought from this company specifically because of the high rating, and am very pleased that I did !
Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs and 3 Drawer Mobile Pedestal - 1600 x 800mm
Great quality desk, well protected for transportation and delivered quickly and safely. Pleasantly surprised to see that the drawer set was pre-assembled and ready to go
Brilliant feedback, thank you for taking the time to leave a 5 star review.
Trusted Customer
9 February 2021 08:31
'Excellent'
Excellent quality furniture delivered on time and easy to assemble.
Thank you for the fantastic feedback of our excellent quality furniture and easy assembly.
Dynamic Bulk Desk High Pedestal 3 Drawers - 425 x 600mm
Great quality and easy to assemble. Exactly as described on website.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 800mm
Great quality and easy to assemble. Exactly as described on website.
Trusted Customer
7 February 2021 14:16
'Very quick delivery'
Very quick delivery, despite the website suggesting that the order was still being prepared for despatch.
Brilliant to hear, thank you very much for taking the time to leave fantastic feedback.
Lavoro Protective Foot Cover x2
These are well made and enhance the clean lines of the rest of the frame. Must be installed as part of the desk assembly process though could be retrofitted without too much hassle as the feet need to come off to install them.
Lavoro Advance Height Adjustable Desk - 1400 x 700mm
Very good quality, nice and deep allowing for lots of cables, multi-plugs, PSUs and even a docking station (port replicator) to be hidden away.
On the downside there are no end covers supplied so the contents can be seen from the side of the desk but that's a minor issue. Tray extends to the full width of the desk which is good as the website doesn't make that clear.
Lavoro 4 Way Programmable Memory Up/Down Switch & LCD Display
Nice quality option for the desk, gives the desk height in centimetres on the display, stores 4 positions. Can be mounted anywhere along the desk edge and can be slid out of the way for aesthetic purposes or to avoid it getting damaged.
Lavoro Cable Management Tray System
Very good build quality, good value for money.
Trusted Customer
1 February 2021 08:53
'Good product and service'
Found what we wanted on website, ordered, product delivered and all went very smoothly. Good price and the desk was straightforward to assemble
Thank you very much for the really great feedback of our service.
Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs and 3 Drawer Fixed Pedestal - 1800 x 800mm
Choice of sizes enabled us to buy exactly what we needed. The desk was as described and very good value
Trusted Customer
31 January 2021 09:19
Everything went as planned - no complaints
Thank you very much for your really great 5 review.
TC Marlos Mesh Back Chair with Folding Arms
It is as depicted - good quality chair
Trusted Customer
15 January 2021 09:13
Super service, straight forward, helpful person when I had a query before ordering and phoned up. Item arrived in good time.
Thank you very much for taking the time to leave such great feedback of our service.
Teknik Wooden Kneeling Stool
Great item as described :)