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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,120 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 92 of 112
Excellent

neil crossland
13 November 2020 18:40

'Nice chair, sat on it now.'

Nice chair, sat on it now.

Fantastic, thank you very much for the great 5 star review.

Nice chair, sat on it now.

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Excellent

Trusted Customer
10 November 2020 07:39

'Professional in all adpects'

Accurate information regarding delivery, laptop up to date with information

Thank you very much for the really fantastic 5 star service and product review.

Exactly as described. Comfortable and well made. The customising options made it just right for me. I can use it 8 hours a day whilst WFH and do not get any back or leg pain.

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Excellent

Trusted Customer
9 November 2020 09:14

'No problems, quick delivery'

Speedy, efficient delivery. Arrived really early on delivery day. Everything was in the parcel as expected. Table required building, it wasn't already assembled, but we did expect this.

Thank you very much for your fantastic honest review of your delivery, we appreciate your comments.

Excellent

Trusted Customer
8 November 2020 17:41

Excellent service from start to finish came on time with no hassle. good quality smart looking table.

Brilliant, thank you very much for your really great feedback.

Brilliant table, base a little larger than expected for size of table but overall very nice table.**

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Excellent

Trusted Customer
4 November 2020 11:03

Excellent service with very helpful staff.

Thank you very much for your really positive 5 star review of our service.

very good value for money

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Excellent

Trusted Customer
3 November 2020 20:45

'Outstanding quality of furniture for the price.'

I am so impressed with the service and the quality of the furniture is outstanding for the price. I would highly recommend and would not hesitate to buy from this company again. I've bought office furniture in the past from numerous suppliers but I was amazed at the furniture when it arrived and in comparison this is 1st class.

Thank you very much for the absolutely fantastic 5 star review of your new Gentoo pedestal and your feedback of our service. We appreciate the time you have taken to write such wonderful comments.

This furniture is quality made and it looks brilliant also it was also easy to assemble.

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Brilliant and easy to assemble. High quality desk for the price and woulsnt hesitate to recommend or buy from this company again.

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Excellent

graham steed, Addlestone surrey
3 November 2020 10:07

'Good service Deliverd on time and well informed thanks and good quality'

very good nice desk good well made nice and strong good will use this firm again

Thank you very much for your great comments regarding our service and delivery and we look forward to hearing from you again.

Excellent

Trusted Customer
2 November 2020 09:35

They delivered on time! the customer service responds to messages on time.

Thank you for your wonderful review of both our service and your new Gentoo desk.

The desk is easy to set up and it is very sturdy. The purchase is worth it. Quick delivery

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Good

Trusted Customer
28 October 2020 09:55

'Comfy work chair'

Delivery a bit late, but otherwise a great service and the chair perfect for working from home. A solid and comfy chair and no issues for a sensitive person either.

Thank you very much for taking the time to review our great service, it is very much appreciated.

Excellent

Trusted Customer
25 October 2020 08:35

Fast and efficient

Thank you for the great review of our fast and efficient service.

Great chair but product details were wrong as it stated 35 stone as maximum weight but it’s actually 27 stone.

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