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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (963 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
12%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 92 of 97
Good

john phillips
21 April 2018 06:03

I gave you 4 stars for prompt delivery service. After that it was all up to me to put it together.

Thank you for taking the time to review our prompt delivery.

the chair is comfortable and just the right height for my computer desk, but I wish the instructions would come with a few more words and not just pictures and arrows.

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Excellent

Trusted Customer
26 March 2018 12:08

Hi
Purchase was great a few missing parts but excellent staff help in replacing the missing parts. Thanks for excellent quick service and a great support t staff. Well satisfied with product will recommend to friends, thank you.

Thank you for the great feedback regarding our customer services and for the recommendation.

Excellent

Trusted Customer
20 March 2018 09:15

'VERY GOOD SERVICE'

THEY WERE EXTREMELY HELPFUL AND VERY PROFESSIONAL.

That is really fantastic, thank you very much for the brilliant service review.

THE FURNITURE I PURCHASED LOOKED EXACTLY LIKE THE PICTURE AND WAS EASY TO ASSEMBLE.

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Good

Trusted Customer
11 March 2018 13:35

'Great product'

Great product - makes the office looks lighter and and more spacious in comparison to our old ones.

Only problem is the delivery takes a very long time - was informed of this before ordering but would be nicer to get it more quickly as they are so nice!

That is brilliant, thank you for the great product review.

Excellent

Trusted Customer
24 February 2018 09:14

'Perfect Service and Excellent Product'

Excellent service, prompt despatch and kept well informed of delivery time. Product met all expectations.

That is brilliant to hear, thank you for taking the time to review us as excellent.

Excellent quality filing cabinets, met all expectations

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Excellent

Trusted Customer
23 February 2018 10:06

Very impressed with the service from Office Furniture Direct Excellent!!!!
Highly recommend the company

Thank you very much for the wonderful comments regarding our service, we appreciate your feedback and the fantastic recommendations.

Excellent

Andrew Woodman
19 February 2018 20:16

Great fast efficient service! Thank you again.

Brilliant, thank you very much for the fantastic review of our efficient customer service.

Great small desk, deceptively deep

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Solid operator chair at a good price.

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Excellent

Trusted Customer
15 February 2018 14:07

delivered as promised excellent quality well protected and wrapped

Thank you very much for taking the time to review our service as excellent, it is very much appreciated.

Excellent

A. D., Brighton
13 February 2018 09:28

'All delivered as promised.'

All delivered as promised. Would certainnly recommend this company

Thank you very much for the fantastic 5 star review of our service and delivery.
Our free delivery service is a great service that we are proud to be able to offer our customers.

Excellent

Trusted Customer
10 February 2018 08:08

Exemplary service. Excellent product!

Thank you for the really great review of both our service and the new Gentoo Carter luxury faux leather chair, we appreciate your comments very much.