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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (1,094 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
11%
3
2%
2
1%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 12 of 110
Excellent

Brian Donnelly, OX11 7HH
2 August 2024 07:32

Good service

Thank you very much for your really great feedback.

Very happy with item

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Very happy with item

Thank you for the great review.

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Excellent

Trusted Customer
2 August 2024 07:23

Good quality

Thank you very much for your great review.

Good quality.

Great to hear, thank you very much for the feedback.

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Excellent

Trusted Customer
2 August 2024 07:17

'Perfect transaction'

Good

Thank you for the feedback.

Robust, light, good quality. Just what was required. Delivered on time.

Great to hear, thank you for the review.

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Excellent

Trusted Customer
30 July 2024 22:39

good service

Great to hear, thank you for taking the time to leave great feedback.

excellent quality

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Poor

Nicky Gulley-Brown
30 July 2024 17:34

'Arrived eventually'

Delivery not to us - but to a property about 10 doors away even though I used what 3 words within my order details to help the delivery driver.

Thank you very much for your feedback.
Unfortunately, the driver really struggled to find your address as many of the houses on your road do not have numbers. I have looked into this and on the POD and in the notes section on your order, I cannot see the 'what 3 words' information which would have definitely helped. I am very sorry that the driver seemingly delivered about 10 doors down from your address and left your parcel with a neighbour as although it is standard protocol, it can be quite inconvenient too.
I hope that you were able to bring your chairs to your address easily.

ordeing was easy

Great to hear, thank you for taking the time to leave feedback.

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Excellent

David Worrall, Liphook
30 July 2024 14:12

Delivered on time and excellent service

Thank you for the great feedback.

Delivery on time and a !st class product. I had a similar product by the same manufacturer but scrapped it as the chair cover material completely failed. As this covering is leather I hope this will last

Thank you for the feedback.

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Excellent

Sam McM, Cambridge
30 July 2024 09:59

Quick & friendly delivery

Great to hear, thank you very much for your positive review.

Good quality, good price, quick delivery

Thank you very much for your 5 star feedback.

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Excellent

Simon, Milton Keynes
28 July 2024 22:14

'Excellent service and product'

Excellent service, good communication .

Thank you for the really great 5-star review.

Excellent

Trusted Customer
28 July 2024 12:45

'Comfy while not too bulky'

Very good

Great to hear, thank you for the review.

Great chair. Really good for an under bed desk chair, room is very small, like a box room. But the chair is well padded and high enough at the back to provide good support. (I am so glad I didn't buy the bigger version. It would have been too bulky for the size of the room.) The 2 levers, for tilting the back and adjusting the height, work well. My older son 22 is currently using it for studying for many hours a day and finds it comfortable. Pleased it has no arms.

Fantastic feedback, thank you very much for taking the time to leave a great review.

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Excellent

Trusted Customer
27 July 2024 16:04

As said, excellent in price and delivery. Price of the chair was very much more across online search, and deliveries for one purchase was six days!

Thank you very much for your really excellent review.

I needed a chair with arms and online found a lot the same as the one I bought. But, this one was reasonably priced, delivered the next day an was used the same day!

Great to hear, thank you for the feedback of your new Dams Prague chair.

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