Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 1% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
11 July 2024 08:41
good prompt order to delivery time scale
Great to hear, thank you for taking the time to leave your review.
Chilli Polyurethane Draughtsman Chair
Good well made chair at a good price, despite its name it is used in a FMG factory environment and thus has to withstand a harsh cleaning and hygiene regime.
Thank you very much for the excellent feedback.
Trusted Customer
10 July 2024 18:48
Superb communication and received the order within 24 hours of ordering.
Thank you very much for taking the time to leave such a positive review.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Comfortable chair with plenty of adjustment settings. Took approx 10 mins to build.
Brilliant to hear, thank you for the fantastic feedback.
simon westley
8 July 2024 16:58
The delivery was prompt and i got regular updates about the package and when it would be delivered
Thank you for taking the time to leave your review.
Trusted Customer
7 July 2024 13:46
'So good I ordered another one'
Very prompt delivery.
Fantastic to hear, thank you very much for taking the time to leave feedback.
Gentoo Double Door Cupboard with 1 Shelf 740 x 800 x 470mm
Good quality storage which matches my other office furniture. Just ordered a taller one for my husband.
Andrew Holmes, Renfrewshire
6 July 2024 09:05
'Comfortable and stylish office chair'
Service was quick. I bought the chair (on a week day) and it arrived within 48 hours
Great to hear, thank you very much for your really positive review.
Nautilus Westminster Bonded Leather Executive Chair
A comfortable office chair that can be adjusted for height. Putting it together took me a while and at times you might need a second person to help you. Delivery was quick: I bought it on a Monday and it was delivered within 48 hours.
Thank you very much for taking the time to leave great feedback.
ROBERT KOCH, London
3 July 2024 13:11
Superb, customer driven
Wonderful to hear, thank you for your really positive comments.
Trusted Customer
1 July 2024 10:23
Very Quick service
Great to hear, thank you for the really positive feedback.
Teknik Goliath Light Bonded Leather Heavy Duty Executive Chair
Very good, very comfortable good price.
Thank you for taking the time to leave the 5 star review.
Trusted Customer
1 July 2024 09:44
good
Great to hear, thank you for your positive review.
Nautilus Westminster Bonded Leather Executive Chair
Martyn James, Swinton, Rotherham
1 July 2024 09:21
'Home Office Desk'
Delivered on time.
The driver/delivery man was very helpful in placing the desk in the room I was going to use it.
Great to hear, thank you very much for your fantastic review.
Gentoo Corner Desk with Panel End Leg 1800 x 1200mm
Very robust, high quality product,
A lot heavier than expected, so although I found it easy to put together by myself, it definitely needs two people to turn the desk over once it has been put together.
For me personally, as I tend to sit with my legs crossed under the desk, the height of the legs could be increased by about 5mm, as the extending screws were not quite enough to raise the desk above my crossed knees, but this was remedied by using the chipboard pieces that came with the packaging as blocks under the feet.
All in all a very good product which has given me increased desk space.
Thank you very much for your feedback, it is greatly appreciated and I will certainly let the manufacturer know your comments and findings whilst putting this desk together.
Sarsy, Liverpool
1 July 2024 07:30
'Great people to deal with'
Brilliant service and will be a returning customer.
Thank you very much for taking the time to leave great feedback.
Siesta Air Barstool - 650mm
Excellent product and they look great with excellent comfort
Thank you for the 5 star review, your feedback is very much appreciated.