Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
20 February 2024 07:31
'Good light foldaway tables'
As over Xmas period quite a wait for tables which was advised but delivery not on day that was confirmed. After phone call they were delivered next day but no phone call to say time as promised and found them outside the building, luckily well wrapped as was raining but tables are great for what we need and colour samples provided quickly
Thank you for the positive feedback, we appreciate your comments.
Jenni Hardy
17 February 2024 08:03
'Excellent quality product'
Excellent quality and perfect functionally. This two drawer cabinet is just what I was looking for.
We highly appreciate your feedback. Thank you.
Gentoo Wooden 2 Drawer Filing Cabinet with Silver Handles 730 x 480 x 650mm
Good value for money and looks good too.
PAUL DANIELS
15 February 2024 10:40
'Fantastic Service and support'
Excellent service from placing my order to receiving my product within a matter of 48hrs fantastic.
I had a slight issue with the chair not performing as it should . I discussed this with Claire at Office Furniture Direct , she sent me some information on how to resolve the issue which was successful. Fantastic service and support , now enjoying the chair in my home office
Thank you for your positive review, we are always happy to help.
Trusted Customer
14 February 2024 21:14
'Competitive prices'
Easy to order, competitive prices and free delivery
Thank you very much for your 5 star review, it is highly appreciated.
Dams Vantage 100 Operators Chair
Easy to assemble and fast delivery, seems good quality
Dams Vantage 100 Operators Chair with Adjustable Arms
Easy to assemble and fast delivery, seems good quality
Trusted Customer
14 February 2024 09:02
'?'
Easy and accurate service, good delivery options and quality product..
Brilliant to hear, thank you very much for taking the time to leave such great feedback.
Dams Vantage 100 Operators Chair with Adjustable Arms
Good quality product, readily adjustable to individual need.
Trusted Customer
10 February 2024 18:26
'Fast delivery'
Excellent fast processing of order, website is good, easy to use and enabled us to determine correct size of furniture needed for our space
We're grateful for your feedback and are thrilled that you found our website user-friendly.
TC One Union Folding Rectangular Table - 1600 x 700mm
Very sturdy table, easy to put legs on, very good strong table.
Martin Wilson
10 February 2024 09:57
'Exactly as I hoped'
The title says it all, Arrived well within the forecast up to 5 days. I only give 5 stars for service above and beyond what should be expected, rather difficult to achieve in this case. No complaints.
Thank you for the review. We're pleased to hear that your order arrived within the expected time frame.
Caroline Fletcher
10 February 2024 08:56
'Great experience'
Easy online ordering. Great choice available. Quick delivery. Good communications & kept up to date on delivery status. Arrived when they said it would.
We appreciate your review and we're pleased that our efforts in quick delivery and clear communication met your expectations.
Gentoo Corner Desk with Double Upright Leg 1600 x 1200mm
Nice desk. Good size. Easy to assemble & get in place. Sturdy piece of office furniture suitable for either commercial or home office.
Trusted Customer
9 February 2024 14:06
'Chair'
Excellent service fast delivery
Thank you for the feedback. It is highly appreciated.
Dams Prague - Conference Chair with Arms
Good quality sturdy fabric lovely
ANTHONY GREEN
8 February 2024 11:44
'Good quality chair very robust construction'
fast delivery, quality items
Great to hear, thank you for taking the time to leave fantastic feedback.
Teknik Goliath Duo Bonded Leather Heavy Duty Executive Chair
great item good quality !!