Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 1% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Neil, Aberdeen
21 May 2024 22:22
'Great service'
Got email from a person confirming details and delivery was really quick.
Thank you for the great feedback.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Mat looks stiff enough, but arrived rolled up so still needs to flatten out completely for me to be 100% satisfied. Delivery was really quick.
Trusted Customer
21 May 2024 17:52
'Happy with service and product'
Excellent
Fantastic to hear, thank you for the great review.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Just right mat under the chair to protect the carpet
Trusted Customer
21 May 2024 06:16
'4 star'
Excellent
Thank you for your review of our service, it is very much appreciated.
David Wade
20 May 2024 14:11
Teknik Ergo Twin PU Operator Chair
Chris Ellis, Cambridge
17 May 2024 09:00
Gentoo Desk High 3 Drawer Pedestal 725 x 426 x 600mm
Trusted Customer
17 May 2024 08:27
Very quick service
Thank you very much for your really great review of our service.
Dams Napier Operator Chair
Very quick delivery and the chair is good quality
Barney Craw, Long Eaton
17 May 2024 07:01
Elite Norton A1 Plan 3 Drawer Chest
Once built it is a good unit for the money.
Unfortunately two of the connections had been put in the wrong way around. We had to resort to a hammer and screwdriver to turn them around so everything slotted together.
Still waiting (2 months) for a response from them.
Hi Barney, Thank you for taking the time to leave good feedback. I can see that we have spoken to you regarding this now, but if there are any further issues please do let us know and we will be happy to help.
Trusted Customer
15 May 2024 09:06
I have not received the cupboards and cannot make a comment at the moment because of that.
I am sure that once I receive the order, my rating will change.
Please get back to me a few days after you have delivered.
Thank you for your review. I believe that this has now been delivered including the replacement fixings that were missing from the original order.
martin stockdale, bradford
14 May 2024 12:21
'Great service'
great service
Thank you for your review, we appreciate the great feedback.
Nautilus Luna Designer Mesh Chair
Ordered day one, delivered day 2
great service
Trusted Customer
14 May 2024 09:27
'Urgent ordered required - target met.'
First class seamless online service.