Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Nick Barton
1 February 2024 17:19
Prompt, efficient service
Nautilus Aura Medium Bonded Leather Executive Chair
Good value product and easy to assemble
Frank Boyle
31 January 2024 11:20
'Great product'
Great service, quick delivery and a good price
Kate Paterson
31 January 2024 10:56
'Would use again'
Chairs are very good, even with the delivery of the missing part on the last single (repeat) order.
Yes, I would use this company again,
Chilli Mist 2 Vinyl Draughtsman Chair
Chairs are very good, even with the delivery of the missing part on the last single order.
Yes, I would use this company again,
Trusted Customer
30 January 2024 11:08
'Good product, very poor customer service support'
Reasonably quick delivery. Very good product with -- for the first part =- easy-to-follow instructions. The desk is sturdy, spacious, capacious and the grey is a good finish. However, when it came time to add the drawer unit...oops, no instructions. So I phone them, as they suggest. The rep told me use the pre-drilled holes to screw it in. Extremely simplistic. I asked for the actual instructions and was told she would have to ask and write it down. What? Really?! Lo and behold 36 hours later I get emailed the instructions that I knew existed and sought the day before. So it went from five-star to three rather quickly. Awful service in the end.
Gentoo Corner Desk with 3 Drawer Pedestal and Single Upright Leg 1800 x 1200mm
Sturdy, spacious, capacious, the grey finish is quite good.
Lee Hillyer
30 January 2024 07:57
'Fast, effecient, value for money'
I placed an order on Friday for an office chair, it was delivered on Monday morning, fast effecient service and easy to order online. Product is very good and reasonably priced. Would recommend using them
Dams Vantage 100 Operators Chair with Adjustable Arms
Fast, efficient and value for money
michael willis
25 January 2024 10:01
'Reliable, efficient and prompt combined with good customer service'
The ordering was simple and efficient as was the delivery within the time stated and on time.
Dynamic Penza Bonded Leather Chair
it is what it said it was!
Trusted Customer
24 January 2024 10:02
'Better than expected'
Excellent service
Rene Crevel
22 January 2024 11:05
The cupboard I ordered was delivered very promptly and within the specified times.
Dams Double Door Cupboard with 1 Shelf - 740mm High
I'm very happy with the product, which is exactly as specified and well built. It is exactly what I was looking for. I needed. It also fits in nicely with the rest of my office's furniture.
I have no hesitation in recommending both Office Furniture Direct and the product.
Trusted Customer
22 January 2024 08:45
'Great'
Arrived quickly. I thought the post to the IoM was a bit dear, but seeing the build and quality of the items on arrival it was justified. Great product at a great price
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Good quality, great proce
Val Joseph
22 January 2024 07:26
Very fast delivery, lovely item.
Dynamic Impulse Rectangular Desk with Panel End Legs - 1800mm x 800mm
Very nice item and quick delivery