Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
20 January 2024 19:45
'Great communication and draw unit well packaged. Arrived exactly on time'
Great product delivered on time with great communication Simple assembly
Trusted Customer
19 January 2024 11:39
'Good product, delivery and value'
Great service, affordable and good delivery. Nice chair which provides good back support. Easy to assemble and very comfortable. Good value for money
Nautilus Java 200 Operator Chair
Good value, comfy chair which provides excellent adjustable back support. Easy to assemble
JO LONGWORTH
19 January 2024 08:57
Great service, fantastic product very easy to assemble!
Gentoo Vantage 200 - 3 Lever Asynchro Operators Chair
Very easy to assemble extremely comfortable and very good quality chairs
Trusted Customer
19 January 2024 08:55
They responded to all my questions. I have given 4 stars because I only got 20 minutes notice of delivery.
Gentoo Rectangular Desk with Single Cantilever Legs - 1200 x 800mm
The desk is suitable for purpose.
Adam Rowson
15 January 2024 10:18
'Very pleased with purchase.'
Great service. Small missing part sent out immediately. Thank you!
TC Ergo Lite 100 Mesh Ergonomic Chair
Great chair and customer service.
Ian Charnock
14 January 2024 17:56
Great desk dispatched quickly. Arrived slightly damaged. Not sure who is at fault, but we contract with Office Furniture Direct. They need to review the delivery companies they use.
Trusted Customer
13 January 2024 16:19
'Bedroom desk'
Prompt and efficient delivery. Friendly couriers.
Dynamic Impulse Two-Tone Rectangular Desk with Panel End Legs - 1200mm x 600mm
Sturdy and great bedroom desk
Trusted Customer
12 January 2024 08:52
'Good service and product'
Website easy to use and furniture was delivered promptly.
Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs and 3 Drawer Mobile Pedestal - 1600 x 800mm
Quality was good and desk assembly easy. Appreciated that 3 rawer pedestal only required handles and castors fitted.
Michael Collins
11 January 2024 16:15
Excellent. Minor dispatch issue sorted quickly by helpful staff.
Michael Johnson, Northamptonshire
10 January 2024 12:45
'Great product great service.'
Good prices. Chair was delivered promptly and at the time stated. Delivery company checked that I would be at home the day before delivery.
Dynamic Saturn Executive Chair
Quality of materials and build standard are very good. Self assembly was easy with the only tool needed-an Allen key supplied.