Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 1% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Stephen BROWN, Norwich
20 April 2024 15:14
Great service.
Thank you for the great review of our service.
Dynamic Impulse Desk High Cupboard - 1 Shelf - 600m Depth
Great product delivery good at a reasonable price.
Thank you for the 5 star review of your new cupboard.
Alison Cooper, Bromsgrove
20 April 2024 11:18
'Very pleased'
Excellent service and received in excellent condition.
Fantastic to hear such great feedback.
Monarch Computer Trolley Tower Workstation
Excellent service, received promptly as promised, in excellent condition. It was easy to assemble and is perfect for moving if necessary.
Trusted Customer
20 April 2024 09:06
Dams Bari Chair
Gary Cockbain, Portsmouth
20 April 2024 08:52
Gopak Contour 25 Folding Table - (W) 1520 x (D) 685mm
Delivery was much quicker than expected and the table quality was excellent.
Fantastic to hear, thank you very much for your review.
Steve T, Blackpool
19 April 2024 16:58
'Accidents happen but excellent customer service sorted it'
The modesty board for the desk I ordered (1800mm) had a crack down it. Contacted support and a replacement board arrived the following day after reply. Excellent customer service, keep it up!
Thank you very much for this really fantastic review of our service, we do really appreciate feedback like this.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Comfy and sturdy, looks smart. Wider seat than expected which was a nice surprise. Easy enough to assemble but heavier than it looks so would benefit from a second pair of hands when attaching the seat base to the back. One week in working full time and no issues at all.
TC Single Upright Rectangular Desk with Single Cantilever Legs - 1800mm x 600mm
Good sturdy desk, 1800mm x 600mm. Ample room for 2x 24in monitors and 2 laptops. Straightforward assembly, managed it on my own no problem, a second pair of hands would make it a doddle.
Trusted Customer
19 April 2024 16:30
'Love my blue Sewing Chair'
There appeared to be several chairs on the website that would have been suitable. I ordered the chair over the Easter period so there was only a slight delay. I was kept informed when it would be delivered. Seemed very efficient
We really appreciate your honest feedback, thank you.
Dams Vantage 100 Operators Chair
I purchased this chair for my sewing room, delivery was good. The chair was easy to assemble I and did not require any tools. It is very comfortable and easy to manoeuvre. The colour was perfect.
Thank you for the really fantastic review.
Heidi Surman, Wantage
19 April 2024 10:46
'Quality product, looks very smart'
Good quality product. Prompt delivery and updates on when delivery expected.
Thank you very much for taking the time to leave such great feedback.
Dams Taurus Chrome Frame Stacking Chair - Pack of 4
Trusted Customer
19 April 2024 10:29
'Conference chairs'
Prompt delivery
Thank you for the really great review.
Dams Prague - Conference Chair with Arms
Smart, comfortable chairs, needed some with arms for some of our less mobile people. have been well received by all who have used them
Russ, Peterborough
18 April 2024 20:39
'Excellent'
Excellent, good comms, express delivery, what more could you ask for.
Thank you for taking the time to leave such great feedback.
Gala Rectangular Desk with Twin Cantilever Legs - 1600mm x 600mm
Faultless service, express next day delivery within 20 hours of order. Good comms. Decent table too for the price, very simple installation.
We really appreciate the 5 star review, thank you.
Trusted Customer
18 April 2024 17:27
'Good quality desk - good price too'
Fast efficient delivery - good communication
Thank you very much for the feedback, we appreciate your great review.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm
Fast delivery, and really well packed to protect from any knocks in transit. It had easy step by step instructions of how to assemble and I feel it is a good quality, sturdy desk - perfect size for my needs and comfortable to sit at.
That is really fantastic to hear, thank you for the feedback.