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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (966 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
12%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 23 of 97
Excellent

Kieran Henderson
22 December 2023 05:08

'Excellent service. Fast delivery. Competitive price.'

Excellent service. Fast delivery. Competitive price

Brilliant to hear, thank you very much for taking the time to leave such great feedback.

Excellent

Jeff Pinkerton, Gilberdyke
22 December 2023 02:35

'Ideal'

Trolley is perfect for our needs, and delivered well ahead of schedule.

Really great to hear, thank you for the feedback.

Excellent

Trusted Customer
21 December 2023 11:53

Great service, reasonable prices and quick delivery.

Thank you for taking the time to leave really great feedback.

Excellent

Mark Rennie
20 December 2023 20:01

'Really good.'

Fast fast, fast!

Brilliant to hear, thank you for the fantastic 5 star review.

Fast, fast, fast, really good quality.

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Excellent

Trusted Customer
20 December 2023 17:55

Through the website, I was able to set up an email alert for when the items I wanted came into stock.
I could always get through to someone on the phone if I had questions.

Thank you very much for taking the time to leave such great feedback.

Easy to assemble. A robust and good-looking product. I particularly like that the shelves are adjustable in height.

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Excellent

William Lloyd
20 December 2023 10:37

The service was effiscient so thnks for your prompt attention!

Brilliant to hear, thank you very much for your feedback.

Excellent

Trusted Customer
20 December 2023 10:33

good quality and reliable delivery

Great to hear, thank you for the fantastic review of our service.

Good quality and reliable delivery

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Good

Trusted Customer
18 December 2023 07:48

'A very good chair but faulty fittings.'

A very comfortable and solid chair. Arrived within a week.

Thank you very much for taking the time to leave feedback.
Please let us know if you need any replacement fittings sent out to you for your chair.

Godd value. Pity that one of the bolts did not fit. This should have been picked up in quality control before despatch.

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Excellent

Andrew Hogg
15 December 2023 21:30

'Reliable and great quality and service.'

Always great quality and service.

Thank you for the really fantastic review of our service.

Excellent

Trusted Customer
15 December 2023 10:15

'Great service.'

Very helpful customer service. Clear delivery arrangements.

Really fantastic to hear, thank you very much for your review.

Good quality folding tables.

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