Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Jayne Egerton
13 December 2023 14:31
Quick delivery, good quality product
Thank you for the really great review, it is very much appreciated.
Trusted Customer
13 December 2023 13:43
Efficient service on telephone. Arrived a day later than originally informed.
Thank you for your review.
Next day delivery is usually if the items are ordered by 2pm, however as it is December unfortunately as much as we try our couriers are very stretched at this time of year.
Trusted Customer
13 December 2023 10:49
'Great service'
very quick and professional service . Chairs provided were perfect.
Thank you very much for taking the time to leave such great feedback.
Trusted Customer
12 December 2023 09:28
'Does what it says on the tin!'
Very straightforward
Thank you very much for taking the time to leave a 5 star review.
Tabilo Forza Round Table - 700mm
Good quality, well packaged and solid top
Soyab Patel
9 December 2023 11:16
RECEIVED RELATED PAPERWORK AS SOON AS ORDER WAS PLACED. RECEIVED MY ORDER IN TWO DAYS TIME . DAMAGED GOOD IN DELIVERY REPLACED WITHOUT UNNECESSARY COMPLICATIONS.
Brilliant to hear, thank you very much for taking the time to leave feedback.
Trusted Customer
8 December 2023 18:37
Excellent service, responded promptly and efficiently when there was an issue with the delivery.
Really great to hear, thank you for taking the time to leave such fantastic feedback.
Trusted Customer
8 December 2023 10:59
'Efficient ordering and delivery'
Website ordering fairly straightforward. Order delivered next day and all in good condition. Courier very helpful delivering to house.
Thank you very much for the review of our service, it is greatly appreciated.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal
Generally good quality with clear build instructions
Dams Standard Bookcase 740mm High
good quality for purchase price
Dams Executive Desk High Pedestal - 426 x 600mm
Generally good quality and easy final assembly
Trusted Customer
7 December 2023 15:26
Efficient and helpful service
Thank you for taking the time to leave a really fantastic 5 star review of our efficient service.
Dynamic Air Rectangular Height Adjustable Desk - 1800mm x 800mm
Very robust desk with very smooth mechanism for rising and lowering height. Very pleased.
Trusted Customer
7 December 2023 13:35
All good -although instructions could have been better-
Diagrams unclear and small-
Thank you very much for taking the time to leave feedback and we will certainly look at improving the instructions.
David Evans, Christchurch
7 December 2023 09:28
'Comfortable and good quality chair delivered quickly and easy to assemble'
Easy to search on the website, clear descriptions, quick to order and pay, Delivery Next day as stated. Easy and quick to assemble and comfortable to sit on.
Really great to hear, thank you for the feedback.
TC Versi 2 Lever Operators Chair with Adjustable Arms
Easy and quick to assemble of good quality and comfortable to sit on.