Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 85% | |
4 | 12% | |
3 | 2% | |
2 | 0% | |
1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
21 August 2023 11:16
Delivered when expected
Thank you very much for the really great feedback.
Dams Adapt Bench Desk One Person - 1400 x 800mm
![Dams Adapt Bench Desk One Person - 1400 x 800mm](/Cache/Images/8264-3-50x50.jpg)
Good value as expected thank you
Emma Jones
21 August 2023 08:44
'Sales team very helpful, items good - very easy process.'
Excellent from start to finish.
Thank you for taking the time to leave really lovely comments.
Barry James, Devon
20 August 2023 12:03
'Superb service, can't fault it'
The whole process from start to finish has been excellent; great website with good options, good communication from the team, and the two people who delivered the items were also fantastic. Highly recommended.
Thank you so much for taking the time to leave such lovely feedback, we really appreciate your review.
Dynamic Impulse Corner Desk with Twin Cantilever Legs - 1600 x 1200mm
![Dynamic Impulse Corner Desk with Twin Cantilever Legs - 1600 x 1200mm](/Cache/Images/I000299-1-2048-2048-50x50.jpg)
Great desk that fits in perfectly with my other office furniture.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 800mm x 600mm
![Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 800mm x 600mm](/Cache/Images/MI003221-1-2048-2048-50x50.jpg)
High quality desk, described perfectly and delivered as expected.
Trusted Customer
19 August 2023 11:30
'Office mat'
Excellent service
Thank you for the fantastic 5 star review.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
![Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm](/Cache/Images/CP2CCHAIRMATCARPETCLOSEUP-1024-10242x-50x50.jpg)
I like it very much , good quality
john nayler, Woodbridge,suffolk
18 August 2023 17:46
'Price was very competitive'
Excellent service and bought at a reasonable price
Brilliant to hear, we appreciate you taking the time to leave a fantastic review
Gopak Large Table Trolley
![Gopak Large Table Trolley](/Cache/Images/large-table-trolley-empty-50x50.png)
Better design than our old trolley
Gio Decortes
17 August 2023 10:12
We love the quality of this furniture. And when we ordered pedestals and chairs we received them very quickly.
Thank you for the really fantastic review of our service.
Dynamic Impulse Desk High Pedestal - 800mm Depth
![Dynamic Impulse Desk High Pedestal - 800mm Depth](/Cache/Images/I000071-a9225b00-fe48-48c5-a60a-07f1cd9f60c0-540x-1-50x50.jpg)
Beautiful colour, great quality, absolutely satisfied.
Dynamic Penza Bonded Leather Chair
![Dynamic Penza Bonded Leather Chair](/Cache/Images/EX000185-3-50x50.jpg)
Great quality, perfect size, looks great with the matching desk.
Dynamic Impulse Desk High Pedestal - 600mm Depth
![Dynamic Impulse Desk High Pedestal - 600mm Depth](/Cache/Images/I000069-540x-50x50.jpg)
It was easy to find the correct version and size we needed. Nice website and great customer service.
Trusted Customer
17 August 2023 09:49
opened a new account and despatched very quickly
Thank you for the great feedback of our speedy delivery!
Metalicon Linx Vertical Cable Spine for Standard Desk - 20 Vertebrae and Weighted Base
![Metalicon Linx Vertical Cable Spine for Standard Desk - 20 Vertebrae and Weighted Base](/Cache/Images/VCS4-SV-50x50.jpg)
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Trusted Customer
15 August 2023 12:30
Efficient service and very helpful. Cannot fault anything,
Thank you very much for your brilliant 5-star review of our service, it is greatly appreciated.
Dams Rectangular Table with Radial Leg 1200 x 800mm
![Dams Rectangular Table with Radial Leg 1200 x 800mm](/Cache/Images/CF3O-1-50x50.jpg)
Perfect table to go along with the office furniture we already have.
Trusted Customer
11 August 2023 12:08
'Good supplier.'
All good except delivery time slot of 9am-5pm is not ideal.
Thank you for the great feedback, we appreciate your comments and we are always looking to improve and make deliveries easier for our customers.
Gentoo Rectangular Desk with Panel End Legs, 2 and 3 Drawer Fixed Pedestals - 1800mm x 800mm
![Gentoo Rectangular Desk with Panel End Legs, 2 and 3 Drawer Fixed Pedestals - 1800mm x 800mm](/Cache/Images/NP188S23B-2-50x50.jpg)
Good quality desk - self assembly needs two eople thogh.
JEFFREY WEST
11 August 2023 07:12
'Exceptional, totally smooth transaction.'
Just excellent all round. From ordering to delivery, everything was easy. They confirmed my delivery date too. As for the desk that I ordered it came well packaged, was easy to put together and I felt it was of good quality and value.
Brilliant to hear, thank you for the really fantastic review of our service.
Gentoo Rectangular Desk with Single Cantilever Legs - 800mm x 600mm
![Gentoo Rectangular Desk with Single Cantilever Legs - 800mm x 600mm](/Cache/Images/NS86SB-2-50x50.jpg)
I put it together in about 30 minutes or so. It’s good quality and the beech finish matched existing bedroom furniture.