Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
8 March 2023 10:07
'Fast and efficient'
Fast and efficient
Thank you very much for the review of our customer service, it is greatly appreciated.
Michael Robson, West Midlands
7 March 2023 15:49
'I would recommend this company for your office furniture needs.'
Great Customer Service. Items delivered ahead of time and were of great quality. I would rate the assembly instructions 7/10, but with a bit of head scratching we got there in the end. I would definitely recommend this company to others looking to purchase office furniture.
Thank you very much for your really positive review of our service. We really appreciate you taking the time to leave such great feedback.
I will definitely look into the assembly instructions to see whether these can potentially be simplified.
Gentoo Corner Desk with Panel End Leg 1800 x 1200mm
Easy to assemble and looks great in situ.
Gentoo Tall 3 Drawer Pedestal 630 x 426 x 600mm
Comes ready assembled apart from the castors and the draw handles which only took a few minutes to fit.
Gentoo Combination Unit 1790 x 800 x 470mm
Very easy to assemble, but very heavy when complete, so you might need a few pairs of hands to get it upright as you build it upside down.
Trusted Customer
7 March 2023 10:17
'Perfect service'
Everything arrived on time, as expected and when I had to talk to customer services (because I had made a mistake on the order) the problem was fixed instantly.
Thank you very much for taking the time to leave such great feedback, we appreciate the positive review.
Nautilus Luna Designer Mesh Chair
exactly what we wanted, thank you
Trusted Customer
3 March 2023 08:27
'Excellent help and support'
Excellent help and support
Thank you very much for your positive review, it is greatly appreciated.
Gentoo Corner Desk with Panel End Leg 1600 x 1200mm
Excellent quality - no issues at all
Jon Lloyd
2 March 2023 09:48
'Excellent'
Fast efficient service
Delivery drivers very helpful (DAMS)
Brilliant to hear, thank you for the great feedback.
Gentoo Combination Unit 1790 x 800 x 470mm
Furniture is ok for price
Doors marked when delivered but no issue replacing and sending out straight away!
Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs and 3 Drawer Mobile Pedestal - 1200 x 800mm
Desks are very good!
Pretty easy to put together aswell
Spaceright Pinup and Pen White Boards - W1200 x H900mm
Chairs are easy to construct
Relatively comfortable so far
Denise, West Yorkshire
2 March 2023 08:50
'Great product. Great service'
Excellent quick efficient service. The desk I received is of good quality & easy to put up.
Thank you very much for taking the time to leave such great feedback.
Gentoo Rectangular Desk with Panel End Legs - 1000mm x 600mm
As expected. Good quality solid desk
Agnes cockburn, Selkirk
1 March 2023 16:28
'A little bigger than I thought but it is a lovely chair. Great price.'
Think your service has been excellent. Thank you.
Thank you very much for taking the time to leave such lovely feedback.
TC Club Black Frame Fabric Chair
As already stated chair is lovely and the price was excellent.
pauline norris, Tadley, Hants
28 February 2023 14:56
'Fantastic service from Office Furniture Direct'
Fantastic service. Cupboard ordered and delivered within 2 days, and arrived at the exact time given. well worth the five stars for service.
Thank you very much for your great review of our service, we really appreciate the feedback.
Brenda Ryan
28 February 2023 13:43
'Great Service'
Great Service everything handled well and all arrived on time in good condition.
Great to hear, thank you for the 5 star review of our service and delivery.
Teknik Deco Visitor Chair
Lovely hairs brough a pop of colour to our office.
Carole Taylor, Birmingham
28 February 2023 10:39
'First Class Service'
They phoned me to make sure my order was correct. Also asked when it would be convenient to deliver. Delivered on the day I requested. Courier was very helpful. Would use this company again. Perfect from start to finish.
Thank you for your great comments about our customer service team, we really do appreciate the fantastic feedback.
Gentoo Rectangular Desk with Single Cantilever Legs - 1000 x 800mm
Just as ordered. First class service