Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Umesh Samaranayake
6 August 2023 19:33
Quick, hassle free, no complaints
Brilliant to hear, thank you very much for the 5 star review of our service.
Dams Tyler Task Chair With Fixed Arms
Decent chair. Step 4 in the assembly instructions needs to emphasize that the level should end up on the right side. I initially fitted it the wrong way round and found the chair tilting forward instead of backward!
Hayley, Cornwall
5 August 2023 09:07
'Really pleased with the chair'
Easy process and quick delivery. Good quality chair very comfortable
Thank you for taking the time to leave such great feedback of our service and delivery.
Nautilus Luna Designer Mesh Chair
Great quality chair and really comfortable
Roger Carroll
4 August 2023 09:54
'Excellent fast service'
Responded to my request for 2 Gopak table tools quickly and efficiently.
Many yhanks.
Thank you for the really great 5 star review of our service.
keith bayford
2 August 2023 16:09
'MOST IMPRESSED, DELIVERY ON TIME AND THERE WAS A HUMAN ON YOUR HELPLINE.'
Prior to purchasing an executive chair I contacted a member of the sales team to request a measurement which was not contained in the on-line specifications.
Within seconds he was able to give me the details I required.
Thank you very much for the really fantastic review of our service. We appreciate the fantastic comments.
Nautilus Kiev Luxurious Genuine Leather Executive Chair
NOT THE EASIST TO ASSEMBLE
Carol Rockett
2 August 2023 16:09
Received delivery promptly.
Brilliant to hear, thank you for taking the time to leave a really fantastic 5-star review.
Dynamic Sitall Standard Fabric Active Stool
Comfortable, I think this will help my lower back problem, and it sits well under my desk, not taking up as much room as a chair
Trusted Customer
2 August 2023 11:46
'Excellent'
Easy to order, delivered quickly, clear simple assembly instructions, very easy to assemble (less than 30 minutes for one person), feels comfortable and strong.
Thank you for the fantastic 5-star review of both our service and delivery.
Nautilus Westminster Bonded Leather Executive Chair
Easy to order, delivered quickly, clear simple assembly instructions, very easy to assemble (less than 30 minutes for one person), feels comfortable and strong.
Mohammed Waqas
31 July 2023 09:10
Great service!
Thank you for the great feedback.
Dams Helsinki - 3 Seater Sofa
I did think the face of the sofa was leather but it seems like faux leather. Apart from that it’s all good.
Trusted Customer
28 July 2023 11:16
Fantastic customer service
Brilliant to hear, thank you for the great 5 star review.
Trusted Customer
27 July 2023 11:26
'Excellent service'
Really prompt delivery of my new executive office chair, already assembled. Also one of the the team responded quickly regarding a query regarding the locking leaver on the chair.
Thank you for leaving us such a great review, we really appreciate the fantastic comments.
Nautilus Titan Oversized Leather Effect Executive Chair
Really comfortable chair.
Trusted Customer
24 July 2023 10:16
'Great Service'
The service was excellent. Item delivered on time even after corrected an ordering mistake made by myself with no drama. Quality of the item was as expected. Would definitely use again.
Thank you for the really great 5 star review of our service, we appreciate your comments and look forward to assisting you again in the future.