Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
14 February 2023 11:41
'Great'
The desks are great and at a good price. Also, I asked for the delivery date to be changed and they were able to do that. Thanks!
Fantastic to hear, thank you very much for taking the time to leave such lovely feedback.
Dynamic Evolve Plus Bench Desk Single - 1600 x 800mm
High quality. Exactly what I expected.
Trusted Customer
10 February 2023 09:35
'Failed to deliver'
The delivery van turned up on time. But without my item in it.
Thank you for your review. I am very sorry that your desk was missing from the delivery van and the inconvenience caused. Our customer service team has organised a replacement desk to be sent out to you with express delivery for today, so I hope that you receive it in good time.
Please let us know if there are any further problems and we will do our very best to assist you.
Jeffrey Turner
8 February 2023 16:08
EXCELLENT product. The item was an office chair service good
Fantastic to hear, thank you very much for your really great 5 star review of our service.
Darren Longbottom
7 February 2023 08:48
'Excellent service'
Very quick delivery, and the club chair i ordered is excellent, and very comfy.
Fantastic to hear, thank you very much for reviewing our quick delivery and service.
John Taylor
4 February 2023 12:44
Easy to purchase online delivery within two days item very easy to assemble and very solid. Delivery company used were excellent also arrived on time and couldn’t have been more helpful or pleasant (praise to their workers). I would certainly make them my first option for any other furniture requirements.
Thank you very much for taking the time to leave such lovely feedback of both our service and the delivery too.
Dams Standard Bookcase 2140mm High
Excellent product easy purchase online easy assembly and very solid product
Trusted Customer
4 February 2023 10:00
'Easy to order, good product, good price, quick delivery'
I ordered online on Thursday afternoon, website very easy to navigate and a vast choice at all different prices. I ordered 2 chairs, very quick to order and pay etc. I received e mail confirmations immediately. The chairs arrived by 09:00 the following morning, they arrived before the e mail to say they had been dispatched. I have purchased before and will purchase again, highly recommend.
Fantastic to hear, thank you very much for taking the time to leave such great feedback, it is greatly appreciated.
Dynamic Domino Bonded Leather Chair
Great product, great price, super quick delivery
Abigail Cox
4 February 2023 01:44
Extremely happy with the desk and brilliant service from ordering to delivery!
Thank you very much for your really great comments about our service.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
Very happy with this product
Trusted Customer
30 January 2023 09:43
'Ordered a table folding tool late Wednesday afternoon, arrived Friday.'
Excellent service.
Thank you for the really great review of our service and delivery.
Trusted Customer
27 January 2023 08:37
'Superb service'
Looked after very well, happy to recommend
Brilliant to hear, thank you very much for your review.
Ray Blighe
27 January 2023 07:57
'Good company to deal with via website and phone, helpful, cheerful staff.'
Website quick and easy to navigate/use.
When contacting staff to change an item after ordering, staff were pleasant , helpful and changed item with no fuss.
Thank you very much for taking the time to leave really great feedback.
Dams Desk Mounted Straight Fabric Screen 1600 x 400mm
Item delivered promptly and was exactly as ordered.