Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 85% | |
4 | 12% | |
3 | 2% | |
2 | 0% | |
1 | 1% |
Latest Office Furniture Direct customer service reviews
TERRY WHITMAN
27 January 2023 07:14
First rate
Thank you very much for the fantastic review.
Joy Barnard
25 January 2023 09:20
helpful on phone, and chair arrived promptly
Thank you for taking the time to leave a really great 5 star review, it is very much appreciated.
Nautilus Java 200 Draughtsman Chair
![Nautilus Java 200 Draughtsman Chair](/Cache/Images/BCF-P505-BL-FCK-JAVA-200-D-50x50.jpg)
chair very comfortable and fit for purpose
Lorna Rudland-Wood
25 January 2023 08:44
'Amazing customer service, so helpful'
amazing customer service, so helpful. and the products arrived when they were expected, they were always ready to answer any questions i had.
Thank you very much for your really fantastic review of our service, we appreciate the comments greatly.
Trusted Customer
24 January 2023 12:43
'Satisfied customer.'
Great communication with prompt service. Kept me informed about delivery.
Thank you very much for your 5 star review and really positive feedback.
Teknik Mobile Cart - White
![Teknik Mobile Cart - White](/Cache/Images/5414873-50x50.jpg)
Trusted Customer
24 January 2023 10:23
'All good'
The desk was reasonably priced, I liked the double leg support. The desk was delivered next day in the time window advised on the day, damage free. The desk was easy to assemble and is very strong and stable. All good.
Great to hear, thank you for taking the time to leave such great feedback.
Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs and 3 Drawer Mobile Pedestal - 1200 x 800mm
![Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs and 3 Drawer Mobile Pedestal - 1200 x 800mm](/Cache/Images/sbs312b-2-3-50x50.jpg)
The desk was exactly the specification that I wanted, was competitively priced and I liked the double leg design. It was delivered next day in the time window promised and without damage. Although it is a two man job, the desk was easy to assemble. It is strong and stable. All good.
Trusted Customer
24 January 2023 07:41
'Fast, efficient and great value'
Clear website, easy ordering, immediate confirmation then subsequent communication over timescale and delivery.
Thank you very much for the really great review of our service and delivery.
Trusted Customer
22 January 2023 08:47
'Very pleased with the item purchased.'
Excellent service. Ordered an office chair ready assembled. Expected this to take a little longer but item was delivered within four days. Would be very happy to use again or recommend to others.
Thank you for the really fantastic review and recommendation of our service, it is very much appreciated.
Teknik Knightsbridge Executive Chair
![Teknik Knightsbridge Executive Chair](/Cache/Images/image94-8-50x50.jpg)
Item was as I expected and I am pleased.
Trusted Customer
20 January 2023 11:15
New desk ordered on Monday and delivered Friday, great service and communication
Thank you very much for taking the time to leave such great feedback.
Pam Gallagher
18 January 2023 08:03
'Courier left chair unattended. Fortunately not stole/damage in rain'
Chair fine and price, good service
Thank you for your feedback.
Teknik really try to ensure that customers are happy with deliveries ensuring that if you are not available to sign for your items they will leave it in a designated safe place.
Trusted Customer
16 January 2023 17:49
'Very good service. No long wait for delivery. Very pleased with table.'
Very pleased with collapsible table. Not a long wait for delivery.