Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
24 February 2023 12:05
Quick delivery, good service, good price and easy-medium skills needed to set up.
Thank you very much for taking the time to leave such great feedback of our services and for leaving a 5 star review.
Dams Tikal Rectangular Desk with Hairpin Legs and 1 Door Support Pedestal - 1400mm x 600mm
Great product. Well bought
Trusted Customer
20 February 2023 01:00
'Great service'
I wanted a good computer chair delivered quickly to replace my broken one - and that's what I got. Good sales team, customer service gave accurate delivery info and chair arrived next day.
Thank you for the 5-star review of our service and quick delivery.
TC Calypso 2 Operator Chair
Good comfortable sturdy chair. Easy to put together
JULIE FARMER
19 February 2023 17:04
'Very happy with service and product'
Good & regular email correspondence, quick delivery, quality product.
Brilliant to hear, thank you very much for taking the time to leave great feedback.
Teknik Ergo Twin Operator Chair
Very easy to build, I did it without help from my partner. Good quality chair. Seat area a little smaller than my previous chair but all in all happy with it.
Michael Brumby, GRAVESEND
18 February 2023 13:39
'Nice office chair'
Great, fast professional delivery well packed.
Thank you for the really great 5 star review of our service.
Nautilus Polaris Executive Chair
Very comfortable but I may opt for the ready erected next time. I got the same chair last time and it lasted 10 years.
John Lewis
18 February 2023 09:27
Amazingly quick and so efficient.
Thank you very much for the really fantastic review.
Trusted Customer
15 February 2023 11:08
Excellent products and service.
Thank you for taking the time to leave such great feedback.
Nautilus Java 200 Operator Chair with Adjustable Arms
Excellent product and service.
Gentoo Tall 3 Drawer Pedestal 630 x 426 x 600mm
Excellent product and service.
Gentoo Rectangular Desk with Panel End Legs - 1600mm x 800mm
Excellent product and service.
Trusted Customer
14 February 2023 20:21
'Helpful team and fast service'
Fast response to email query, speedy checkout and fast delivery.
Thank you very much for taking the time to leave really great feedback.
TC Club Black Frame Fabric Chair
Just what was needed and look and feel good
Dynamic Impulse Arrowhead Leg Boardroom Table 1800 x 1000mm
2 images
Damage to top and leg fortunately it’s hideable and had it not been for the need of it it would have gone back.
Dams Double Door Cupboard with 1 Shelf - 740mm High
Super product just wish the parcels were labelled more clearly
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1800 x 1200mm & Desk High Pedestal
Look amazing tricky to put together but worth it
Trusted Customer
14 February 2023 11:41
'Great'
The desks are great and at a good price. Also, I asked for the delivery date to be changed and they were able to do that. Thanks!
Fantastic to hear, thank you very much for taking the time to leave such lovely feedback.
Dynamic Evolve Plus Bench Desk Single - 1600 x 800mm
High quality. Exactly what I expected.
Trusted Customer
10 February 2023 09:35
'Failed to deliver'
The delivery van turned up on time. But without my item in it.
Thank you for your review. I am very sorry that your desk was missing from the delivery van and the inconvenience caused. Our customer service team has organised a replacement desk to be sent out to you with express delivery for today, so I hope that you receive it in good time.
Please let us know if there are any further problems and we will do our very best to assist you.
Jeffrey Turner
8 February 2023 16:08
EXCELLENT product. The item was an office chair service good
Fantastic to hear, thank you very much for your really great 5 star review of our service.