Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
14 March 2023 16:40
Very prompt with my order. Very well packaged too and it looks excellent quality. The only problem I have is getting it up the stairs now as it is extremely heavy.
Brilliant to hear, thank you very much for taking the time to leave us such great feedback.
Trusted Customer
11 March 2023 07:33
The complete process to purchase was quick and easy. They telephoned me to agree best time for delivery.
Thank you for the really fantastic review of our services.
Gopak Games Folding Table - (W) 910 x (D) 890mm
Great quality folding table
Trusted Customer
10 March 2023 10:01
'Great value'
Great quality, very happy, comfy seat. Great value
Brilliant to hear, thank you very much for your really positive review.
Dynamic Eclipse Plus 3 Lever Operators Chair
Add quality to the office space, fit for purpose
Scott Heslin
10 March 2023 07:35
'Excellent'
Good product and fast service.
Thank you for your really great review of our services.
Gentoo Rectangular Desk with Twin Cantilever Legs - 1600mm x 800mm
Great product and good price.
Nigel Lamb
9 March 2023 09:38
Emailed me within minutes of placing my order online to confirm what I wanted and provide me with other options if required. Good were d1spatched quickly.
Thank you very much for the really great feedback of our customer service, we really appreciate your fantastic comments.
Gentoo Rectangular Desk with Single Cantilever Legs - 1400mm x 600mm
Goods as described and in perfect condition.
Dynamic Impulse Pedestal - 3 Drawer
Goods as described and in perfect condition.
Trusted Customer
9 March 2023 09:18
'Excellent speedy service'
Easy ordering and speedy delivery
Brilliant to hear, thank you very much for the really great review.
James Coxon
8 March 2023 11:35
'Excellent but check furniture carefully on delivery.'
Good easy to use website.
Kept me well informed regarding delivery.
Two very professional and helpful delivery men.
It would have been a 5 star rating but there was damage on a side panel I hadn't spotted on delivery.
Thank you very much for your review, we appreciate the feedback.
I can see that we have since been in touch after this feedback to rectify the damages for you.
Gentoo Double Door Cupboard with 3 Shelves 1440 x 800 x 470mm
Exactly what I was after.
Gentoo Rectangular Desk with Twin Cantilever Legs - 1000mm x 600mm
Exactly what I was after.
Gentoo Deluxe Double Door Desk High Cupboard 725 x 800 x 600mm
Exactly what I was after.
Trusted Customer
8 March 2023 10:07
'Fast and efficient'
Fast and efficient
Thank you very much for the review of our customer service, it is greatly appreciated.
Michael Robson, West Midlands
7 March 2023 15:49
'I would recommend this company for your office furniture needs.'
Great Customer Service. Items delivered ahead of time and were of great quality. I would rate the assembly instructions 7/10, but with a bit of head scratching we got there in the end. I would definitely recommend this company to others looking to purchase office furniture.
Thank you very much for your really positive review of our service. We really appreciate you taking the time to leave such great feedback.
I will definitely look into the assembly instructions to see whether these can potentially be simplified.
Gentoo Corner Desk with Panel End Leg 1800 x 1200mm
Easy to assemble and looks great in situ.
Gentoo Tall 3 Drawer Pedestal 630 x 426 x 600mm
Comes ready assembled apart from the castors and the draw handles which only took a few minutes to fit.
Gentoo Combination Unit 1790 x 800 x 470mm
Very easy to assemble, but very heavy when complete, so you might need a few pairs of hands to get it upright as you build it upside down.
Trusted Customer
7 March 2023 10:17
'Perfect service'
Everything arrived on time, as expected and when I had to talk to customer services (because I had made a mistake on the order) the problem was fixed instantly.
Thank you very much for taking the time to leave such great feedback, we appreciate the positive review.
Nautilus Luna Designer Mesh Chair
exactly what we wanted, thank you