Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
4 October 2022 08:21
'Great Retailer'
Excellent service, order status updates and delivery time!
Thank you very much for taking the time to leave really great feedback.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Superb chair. Perfect for all day office working.
Trusted Customer
2 October 2022 22:41
'Great product'
Great quality product. Well packaged.
Thank you very much for the really great 5 star review.
Franken Cork Pin Board - 1200 x 900mm
Well made, great quality product.
Sarah, Telford
30 September 2022 11:45
'Highly Recommended'
Really good communication and desks are as described. Will definitely use again :)
Thank you very much for your really great review of our communication and service.
Dynamic Impulse Corner Desk with Twin Cantilever Legs - 1600 x 1200mm
Really good communication and as described. Will definitely use again :)
Dynamic Impulse Tall Under Desk Pedestal - 440 x 550mm
Really good communication and desks are as described. Will definitely use again :)
Michael Ferguson
30 September 2022 08:46
'Good product and efficient service..'
The desk I purchased was just what I wanted, I assembled it with ease and it looks great.
This is really fantastic to hear, thank you very much for taking the time to leave great feedback.
Gentoo Rectangular Desk with Single Cantilever Legs and 3 Drawer Fixed Pedestal - 1600mm x 800mm
Good value for money and efficient delivery.
Geoffrey Ratcliffe
28 September 2022 13:26
'Sitting pretty'
Superb range of items on their website which was easy to navigate. Ordering and payment was quick and secure. The chair arrived within days and was easy to put together with the instructions provided.
Many thanks for the really fantastic review of our service and ranges, we appreciate your feedback greatly.
TC Calypso 2 Operator Chair with Adjustable Arms
Very sturdy chair with comfortable seating.
Trusted Customer
28 September 2022 07:08
'GREAT SERVICE'
VERY EAST TO ORDER PRODUCT, DELIVERED ON TIME AND PRODUCT IS OF GOOD QUALITY
Brilliant to hear, thank you for the wonderful feedback.
Nautilus Westminster Bonded Leather Executive Chair
VERY EASY TO ORDER, DELIVERED ON TIME AND A GREAT PRODUCT.
Trusted Customer
27 September 2022 16:10
Quick delivery time. Very pleased with the product
Thank you for the really fantastic review of our delivery and services.
Spaceright Telescopic Flipchart Easel Non-Magnetic Writing White Boards
quick delivery. Excellent product
Robert Douge
21 September 2022 08:49
Good product and communication
Thank you for this really great 5 star review.
Trusted Customer
19 September 2022 07:29
'Instruction is clear and items was not individually label.'
If you can levelling each item so that it can make easy to install and perfectly.
Thank you for taking the time to leave feedback.
We do have instructions available to download on our website - but as it is quite a simple flat-packed item with many of the components the same, the instructions are a little basic relying on customers to match pre-drilled holes to the corresponding images on the instructions. I hope that you managed to complete your cupboard and found all of the fittings easy to fit.
I would advise ensuring that all components are counted and checked before construction to make the process easier.
NICHOLAS COMFORT, London SE20
18 September 2022 08:32
'A success!'
Just what I wanted. Stylish and well worth the price. Great and useful piece of furniture.
Thank you for taking the time to leave such great feedback, we appreciate your fantastic comments.