Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Tony, Beverley
26 October 2022 15:58
'Excellent, perfect purchase'
Excellent service. I ordered my desk and anticipated the 'up to 10 working days' promise from the website but was pleasantly surprised to receive my desk about 4 days later.
Thank you for taking time to leave a fantastic review. It is really great to hear that your desk arrived earlier than expected.
Teknik Chunky Industrial Bench Desk Smoked Home Oak - 1262 x 482mm
It is the easiest self-assembly item I've ever built less than 20 minutes (5 or which was the opening of the package.
Once done it is perfect as a home work(!) station
karl alexander
26 October 2022 07:53
'Really good sturdy desk'
Very sturdy desk perfect for what I needed and good quality
Thank you very much for taking the time to leave really great feedback, we appreciate the time taken to do this.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1800 x 1200mm & Desk High Pedestal
Easy purchase fast delivery good product
Sarah Banfield
25 October 2022 08:34
'Chair was delivered, then notification of another delivery. Second was a mi'
Confusion with 2 orders
Thank you for taking the time to leave feedback.
We only have one completed order for you, so I'm afraid that I do not know why you received any other notifications. I can see that we have sent you 4 emails in total:
New registration - this is to confirm your new account
Order confirmation - this confirms your order
Invoice - this is for your records and for your accounting/inventory purposes
Items despatched - this email lets you know that your order has left the warehouse and is on its way.
If you received any other emails - please let us know.
Lyn Warrener
23 October 2022 12:28
'Great service'
Service was great, delivered in a few days. Easy to assemble within a few minutes.
Thank you very much for taking the time to leave feedback of the great service and delivery that you received.
Nautilus Aura Medium Leather Bonded Executive Cantilever Chair
Comfortable small office chair great for my small room. Love it as it doesn't have legs and wheels which take up so much room
Trusted Customer
21 October 2022 11:06
'Excellent product and service'
Excellent delivery service. There is a large time slot but it’s reliable The quality of the right hand corner desk I purchased was very good. Value for money especially as it came with a fully made up pedestal too. I would definitely recommend this Company if you are Loki g for quality and economical office furniture for your home.
Thank you very much for this really fantastic review of our service, it is greatly appreciated.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
Excellent quality and easy to make up the desk The pedestal was fully made up. The fed quality was as seen in the picture and description perfectly
Trusted Customer
21 October 2022 09:52
'OFD delivered on all counts'
Easy to sign up & order. Company kept me informed about lead time for bespoke product. Item arrived in a few days. Most of all my new posture stool is really good -- just what I wanted.
Thank you very much for the really wonderful review of our communication and service.
Dynamic Kneeling Stool Bespoke Fabric
Comfortable, easily adjustable & manoeuvrable, stable & stylish.
Adjustment lever is close to back of heel when I'm seated; must work on my technique for getting off chair to avoid slight ejector seat effect, but it adds to the fun!
Trusted Customer
19 October 2022 16:10
'Great Service'
Great service, quality chair and kept informed of delivery date/time. Arrived fully assembled which saved a lot of time.
Thank you for the really great review of your new Orangebox task chair - these are fantastic quality chairs.
Orangebox Do Task Chair with Arms
Good quality product, arrived in perfect order.
Mick Gallivan
18 October 2022 09:42
'I was really pleased with my purchas.'
A great product and easy to assemble.
Delivery was also very good.
Brilliant to hear, thank you for the fantastic review.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
A great product and easy to assemble.
Trusted Customer
18 October 2022 07:46
Excellent Service goods came next day and were so easy to assemble
Thank you for the really great positive feedback, it is very much appreciated.
Dams Double Door Cupboard with 2 Shelves - 1090mm High
Great value for money excellent service
Trusted Customer
15 October 2022 13:30
'Very good customer service'
Rang regarding delivery, I was contacted back within an hour with everything arranged to fir round my sechedule.
Fantastic to hear, thank you very much for your positive feedback.
Gentoo Rectangular Desk with Single Cantilever Legs - 1400 x 800mm
Very good quality desk, looks nice and descent price.