Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
16 November 2022 08:47
'Ordered then heard nothing.'
Hello. I will say this. I ordered the office furniture. I had confirmation of the order on the same day.
Now, over a week later and I have heard nothing. No order update, no dispatch notification, nothing.
At this point I am concerned and at one point was beginning to wonder if the site was a scam.
If there is an update on this I will happily remove this feedback, but right now I am merely being honest.
Thank you for taking the time to leave feedback.
I have just looked into this and as far as I can see this was delivered on time, however the despatch email was sent a little late, which I apologise for and hope that this did not cause too much worry.
Many thanks
Customer Services.
Robert Price
15 November 2022 09:35
Product as described and arrived when it should have, just what you want no drama...
Great to hear, thank you very much for the positive feedback.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1000mm x 600mm
Product as described and took 10mins to put up.
Trusted Customer
13 November 2022 11:42
Good guality
Thank you very much for the really lovely review of our service, it is greatly appreciated.
Simon, Shaftesbury
9 November 2022 08:19
Very swift delivery and delivery men brought the items into the room, excellent service all round
Thank you very much for the really great review of our service and swift delivery.
colvin williams
8 November 2022 09:19
The sliders were exactly what a required and with a little modification fitted perfectly. The Post Office had damaged the packaging quite severely and it was lucky that all 4 items were still in the package
Thank you for taking the time to review our service, it is appreciated.
Peter Wright
7 November 2022 06:46
no complaints at all
Brilliant to hear, thank you for your 5 star review
Dams Executive Desk High Pedestal - 426 x 600mm
does the job well and easy to assemble other than key wearing out
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
solid construction and fair value for money
Trusted Customer
6 November 2022 08:05
Quick delivery, good sturdy product.
Thank you very much for the fantastic 5 star review.
Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs - 1000 x 800mm
Nice finish, product as described
Warren Low, Lowestoft
5 November 2022 11:58
'Good Service'
Good quality product with fast delivery - easy to put together
Thank you for the positive feedback, it is greatly appreciated.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Easy to put together with all parts clearly identified. Appears very comfortable. Quality seems okay although some lateral movement in arm rests and wheels struggling on carpet. Lumber support welcome
Trusted Customer
5 November 2022 10:55
'We would certainly recommend this firm.'
We were very pleased with the help and service we received. The delivery men were pleasant and installed the cupboard quickly and professionally .
It would have been helpful (to us and them) if we had been notified of the arrival date/time, but apart from that, no problems.
Thank you for leaving great feedback, it is very much appreciated.
Gentoo Double Door Cupboard with 4 Shelves 1790 x 800 x 470mm
This cupboard is well made and we are very pleased with it.
Trusted Customer
5 November 2022 10:54
Thank you for your excellent service.
Thank you for taking the time to leave such great feedback.