Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Judith Jackson
13 December 2022 11:06
'Very happy'
They were helpful with my requirements. When I contacted them about their delivery and assembly service they were quick to respond and provide me with the details I needed.
Great to hear, thank you very much for your feedback.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
I was what I was looking for
Trusted Customer
12 December 2022 18:57
'Ideal tool for elderly people to use.'
I bought 2 tools for closing tables up in my village hall. There are many elderly people that use the hall frequently so they are ideal for them to use easily.
Thank you very much for taking the time to leave great feedback on your new Fastfold tool.
Gopak FastFold Tool
Ideal tool for elderly people to use. My village hall has several elderly citizens that use it frequently.
Trusted Customer
12 December 2022 11:10
'Very quick service'
Amazingly quick service, we haven't yet built the furniture but appears to be solid and well made.
The delivery service wasn't great as they had no pallets available and we had to help handball this off the truck which in an all female workplace wasn't ideal.
Thank you for taking the time to leave feedback.
I am very sorry that the delivery service let you down and apologise for any inconvenience caused.
Richard Saxton
12 December 2022 09:24
'Good overall service.'
I ordered a chair, they delivered a chair. Very punctual and arrived the next day.
Great to hear that your chair arrived on time and that you are happy with our overall service.
Teknik Samson Heavy Duty Executive Chair - Black
As described, it's a comfortable chair
Julie Whitehead, Reading uk
11 December 2022 10:52
'Great Service'
Excellent Service, needed a 2 man delivery. Care of item was great.
Thank you for taking the time to leave a really great review of our service and delivery.
Trusted Customer
11 December 2022 07:57
Great all round service
Thank you very much for your review, it is really lovely to hear positive feedback.
Nautilus Titan Oversized Leather Effect Executive Chair
Great all round service. Good solid product
Trusted Customer
9 December 2022 14:34
'Good service'
You replied to all my questions promptly
Thank you very much for the review of your new Monarch trolley and thank you for your kind words.
Monarch Computer Trolley Compact Workstation with Adjustable Height
Good service and replied to all my question
Trusted Customer
8 December 2022 22:42
Item arrived ahead of delivery date given
That is really great to hear, thank you for the feedback.
Gentoo Rectangular Desk with Twin Cantilever Legs - 1800mm x 800mm
It's a good desk and fits my space
Trusted Customer
8 December 2022 22:07
Kept me in the loop with the order. Delivered on time
Fantastic to hear, thank you for the really great review of our service and delivery.
Titan One Piece Classroom Chair - (8-11 Years) 380mm Seat Height
The children in hospital have already made good use of them and think they are fantastic
Gopak Enviro Early Years Bean Shaped Table
The right height for the bean shaped tables, very sturdy for youngsters with mobility issues
Trusted Customer
8 December 2022 20:39
'Brilliant'
Brilliant service from start to finish. Excellent customer service who answered all my questions so that I could make an informed decision on what I wanted
Thank you, we really appreciate your kind words about our service and are really pleased that we were able to help answer your queries.
Gentoo Rectangular Desk with Cable Managed Legs - 1400mm x 800mm
Great customer service. All questions answered