Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Tim Brown, home
22 May 2023 07:05
the process was great. there is a lot of information when investigating the product. the price is quite high, but everything needed was in the delivered package.
my only issue is the image or text didn't indicate that the draws were separate, this would not have been a problem if they would fit under the desk.
The text is also wrong, the desk is self assembly, which in my case was a bonus as i needed to manoeuvre the desk up some stairs.
Trusted Customer
20 May 2023 07:09
Great service
Thank you very much for the 5 star review of our great service.
Gentoo Wooden 2 Drawer Filing Cabinet with Silver Handles 730 x 480 x 650mm
Just what I needed thank you
Trusted Customer
19 May 2023 13:01
'Very happy'
Excellent delivery service.
Brilliant to hear, thank you very much for the really great 5 star review.
Gopak Economy Folding Table - (W) 1830 x (D) 685mm
Just what we ordered and very nice tables.
Trusted Customer
19 May 2023 09:03
'Just good'
Quick simple way to order good quality items
Thank you for the review of our services, it is greatly appreciated.
Spaceright Magnetic Mobile Swivel Writing Whiteboards - 900 x 1200mm
Good product and does what we want it to do
Kevin Stapleton
18 May 2023 16:13
Good and quick service
Brilliant to hear, thank you very much for taking the time to leave great feedback.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Its works takes a time to flaten
Bernard Partridge
17 May 2023 14:40
Delivered on time by friendly, courteous delivery man. We had phone call giving us delivery day and time.
Thank you very much for the fantastic feedback
Gentoo Rectangular Desk with Panel End Legs - 1400mm x 600mm
Instructions for assembly were clear, concise and in good English! Desk is solid and just what we wanted.
Tim Baron
17 May 2023 11:24
'Delivered quickly'
Delivered on time
Thank you very much for taking the time to leave great feedback.
Don Nichol, BRISTOL
16 May 2023 09:38
'Good product,poor delivery'
Product was just what we wanted and the price seemed reasonable ,however damaged in transit and not noticed until unpacked. Anything like this delivered in a flimsy cardboard box needs corner protection. two screws in the underside just left sticking out
Thank you for taking the time to leave feedback.
I am very sorry that the packaging was inadequate causing damages during transit. Please make sure that all damages are reported as soon as possible so that we are able to remedy this for you.
Hugh Ogus, London
15 May 2023 17:44
'Excellent service.'
Very good communication. Delivery details given promptly and carried out as promised.
Thank you very much for taking the time to leave great feedback.
Dynamic Impulse Desk High Pedestal - 800mm Depth
I bought one of these several months ago and needed another one. Good quality and fair price.
Jill Stowe, Lichfield
15 May 2023 08:59
Extremely efficient, delivered promptly and products of high quality
Brilliant to hear, thank you very much for the really fantastic review of our service and delivery.
Dams Hale Operator Chair with Adjustable Arms
Purchased all of our new furniture for our new offices and