Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
24 July 2022 14:36
'A good purchase'
Excellent delivery service. Delivered the day after it was ordered.
Brilliant to hear, thank you very much for taking the time to leave great feedback.
Phoenix Safe SS0802E Vela Home & Office Security Safe with Electronic Lock - 250mm 350mm 250mm
A nice robust little safe. Easy to install and protect with your own locking code.
Trusted Customer
20 July 2022 07:25
'Excellent'
Fast service
Thank you very much for this really fantastic review.
This is a fairly new product and they seem to be a very popular choice of safe - which is great as they are very good value.
Phoenix Safe SS0805E Vela Home & Office Security Safe with Electronic Lock - 560mm 370mm 445mm
Excellent product - 5 stars
Trusted Customer
10 July 2022 12:08
'Good'
would purchase again
Thank you very much for taking the time to leave great feedback.
Trusted Customer
1 July 2022 12:14
'Good Product and service.'
Item was well priced. Delivered fairly quickly.
Item itself is okay apart from the feet. As soon as you move it they just pull straight out of the frame as they are only held in by plastic.
Thank you for taking the time to leave feedback.
I am very sorry that the legs seem a little unstable when moving the desk- if you could give us a call so that we can check that the legs are installed properly- hopefully we can solve this issue for you.
Gentoo Corner Desk with Double Upright Leg 1600 x 1200mm
Item is okay. Just some issues with feet. They are only held in place by plastic and come out as soon as you move the item.
Chris Vince, Stowmarket
29 June 2022 18:04
'Great product, delivery needs work.'
Overall a great product. Delivery was guess work. Didn't receive any notice of when it was going to arrive. Just that I had to be in for delivery. One of the legs of one of the tables was incorrect but due to the time frame it took to get to me, I fixed that problem myself. (Just needed to be re-drilled). Overall, very happy with the products.
Thank you for taking the time to leave feedback.
On our website we do say that delivery for this particular desk is within 10 working days as they are delivered straight from the manufacturer. The desk was delivered to you only 6 working days later. Our customers usually get an email or phone call before the delivery so I am not too sure why you did not - I will speak to the couriers to emphasise the importance of this. I am also very sorry that one of the legs wasn't quite right which we would have replaced, but very glad that you were able to fix the problem and that it wasn't too much trouble.
Gentoo Corner Desk with Cable Managed Leg 1400 x 1200mm
After a bit of alteration, good solid piece of furniture.
Geoffrey Reid
28 June 2022 07:52
'Fast delivery'
Goods as advertised, arived quickly.
Brilliant to hear, thank you very much for the positive feedback.
RB Boss 4 Tier Red/Black Powder Coated Freestanding Shelving 1600 x 750 x 350mm
Easy to order and quick delivery.
Trusted Customer
21 June 2022 08:33
'Good service, good product'
Very good. Easy to use site
Thank you for taking the time to leave feedback regarding our service and easy to use website.
Nautilus Nordic Compact & Curvaceous Workstation with Spacious Storage Drawer - White Gloss
Looks and feels great 👍🏼
Nautilus Aura High Back Bonded Leather Executive Chair
Looks and feels great 👍🏼
Trusted Customer
20 June 2022 10:30
'Quality product'
Very good and well made product
Brilliant to hear, thank you very much for your feedback.
RB Boss 5 Tier Red/Black Powder Coated Freestanding Shelving 1800 x 900 x 400mm
Well made product . Quick delivery
Rosh Mulvany
20 June 2022 07:21
Brilliant desk, high quality and great for the price. Relatively easy to assemble (except for the drawer runners which aren't clear on the instructions). Delivery was 4 days later than expected which makes it hard to plan for someone being in, but overall very pleased
Thank you very much for taking the time to leave positive feedback, it is greatly appreciated.
ian portman
11 June 2022 09:48
'Everything spot on'
I ordered an office table for my laptop and 2 screens. It was delivered within a couple of days. It’s exactly as advertised. Following the clear instructions it went together with no issues. The delivery was great and the team very helpful. I would not hesitate to order from here again.
Fantastic to hear, thank you very much for your review.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
Exactly as advertised - really pleased