Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
David Ellicott
9 April 2022 08:34
'Quick to deliver, but quality of product not great'
Quick delivery, but product not great. No wheel under file drawer, chips in surface, holes for drawer handles visible once handles fitted. Feels very cheap.
Thank you for taking the time to leave us a review, we appreciate your feedback and will take these comments on board.
Dams Executive Tall Pedestal 3 Drawers - 426 x 600mm
Product not great. No wheel under file drawer, chips in surface, holes for drawer handles visible once handles fitted. Feels very cheap.
Stephen Gibson
30 March 2022 09:35
good price, very fast delivery
Thank you very much for taking the time to leave such great feedback.
Nautilus Aspire Rectangular Desk with Twin Cantilever Legs - 1000mm x 600mm
great price, very fast delivery
Farzana Zamir
27 March 2022 16:34
'Happy with the goods'
Excellent delivery staff. Good quality chairs aswell as assembly service. Quick response from the staff. Excellent packaging. Assembly service provided for majority of the products. Durable. Quick delivery.
This is brilliant to hear, we are glad you were happy with your purchase. Thank you for taking the time to leave Office Furniture Direct such a great review.
Nautilus Oyster Folding Mesh Chair
Good product and super comfy. Can carry over 120 kilos. Excellent packaging aswell as assembly service. Fast delivery and looks good.
Dynamic Galloway Executive Chair
Excellnt quality. Looks good. Durable. Ideal for small spaces or a childrens room. Can be folded away. Quick delivery
Maria Watson
25 March 2022 08:55
Prompt service, very happy with our desks and pedestals
Thank you for taking the time to leave such a great review, we really appreciate it.
Trusted Customer
24 March 2022 20:10
Everything was fine. Item was as expected and delivered on time. Only problem was the delivery. The promised phone call didn't materialise.
We appreciate you taking the time to leave Office Furniture Direct a review. Thank you for bringing this to our attention and we can only apologise for any confusion caused.
Gopak Large Table Trolley
Was the item we wanted and does the job.
Lucy Tuaifaiva
24 March 2022 09:23
Excellent service, staff quick to respond to my request to set up an account and delivery was prompt and I was kept informed throughout the process.
Thank you
We're glad your experience with us was so positive, thank you for taking the time to leave us a great review.
Adrian Thompson
23 March 2022 11:52
'Very happy with this twin cantilever desk in white with silver legs.'
Very happy with the 1600mm X 600mm twin cantilever desk that we have put in our daughter's room, white with silver legs. Quality is good, desk very sturdy, Easy to build.
My only gripe would be the price. They charged £90 just for delivery to Northern Ireland! Anyway, desk arrived in exactly 5 working days as promised.
We needed this size so had no choice.
Thank you for sharing your experience with us, we are glad you are happy with your purchase. Unfortunately due to courier limitations, we are unable to offer a free delivery service throughout the whole of the UK.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1600mm x 600mm
Very happy with the 1600mm X 600mm twin cantilever desk that we have put in our daughter's room, white with silver legs. Quality is good, desk very sturdy, Easy to build.
My only gripe would be the price. They charged £90 just for delivery to Northern Ireland! Anyway, desk arrived in exactly 5 working days as promised.
We needed this size so had no choice.
Tim Alanthwaite
23 March 2022 09:52
Good service, product as expected.
Thank you for taking the time to leave such great feedback.
Trusted Customer
21 March 2022 08:59
'Brill!'
Fast and efficient. Good customer service. I needed a delivery re-directing and they sorted it for me with no hassle.
Thank you for sharing your positive experience with Office Furniture Direct, we really appreciate your feedback.
Iain Pullinger
16 March 2022 08:39
'Efficient delivery'
Fast delivery; delivery a little expensive.
Thank you for sharing your experience with us, we are glad you are happy with your purchase.
Nautilus Aspire Rectangular Desk with Twin Cantilever Legs - 1000mm x 600mm
Strong attractive computer desk; wasy to assemble