Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 85% | |
4 | 11% | |
3 | 2% | |
2 | 0% | |
1 | 1% |
Latest Office Furniture Direct customer service reviews
Richard Saxton
12 December 2022 09:24
'Good overall service.'
I ordered a chair, they delivered a chair. Very punctual and arrived the next day.
Great to hear that your chair arrived on time and that you are happy with our overall service.
Teknik Samson Heavy Duty Executive Chair - Black
As described, it's a comfortable chair
Julie Whitehead, Reading uk
11 December 2022 10:52
'Great Service'
Excellent Service, needed a 2 man delivery. Care of item was great.
Thank you for taking the time to leave a really great review of our service and delivery.
Trusted Customer
11 December 2022 07:57
Great all round service
Thank you very much for your review, it is really lovely to hear positive feedback.
Nautilus Titan Oversized Leather Effect Executive Chair
Great all round service. Good solid product
Trusted Customer
9 December 2022 14:34
'Good service'
You replied to all my questions promptly
Thank you very much for the review of your new Monarch trolley and thank you for your kind words.
Monarch Computer Trolley Compact Workstation with Adjustable Height
Good service and replied to all my question
Trusted Customer
8 December 2022 22:42
Item arrived ahead of delivery date given
That is really great to hear, thank you for the feedback.
Gentoo Rectangular Desk with Twin Cantilever Legs - 1800mm x 800mm
It's a good desk and fits my space
Trusted Customer
8 December 2022 22:07
Kept me in the loop with the order. Delivered on time
Fantastic to hear, thank you for the really great review of our service and delivery.
Titan One Piece Classroom Chair - (8-11 Years) 380mm Seat Height
The children in hospital have already made good use of them and think they are fantastic
Gopak Enviro Early Years Bean Shaped Table
The right height for the bean shaped tables, very sturdy for youngsters with mobility issues
Trusted Customer
8 December 2022 20:39
'Brilliant'
Brilliant service from start to finish. Excellent customer service who answered all my questions so that I could make an informed decision on what I wanted
Thank you, we really appreciate your kind words about our service and are really pleased that we were able to help answer your queries.
Gentoo Rectangular Desk with Cable Managed Legs - 1400mm x 800mm
Great customer service. All questions answered
Trusted Customer
8 December 2022 18:26
'All great!'
Timely delivery, very good quality and exactly as described.
Thank you very much for your really great review of our service and delivery.
Nautilus Aura Medium Bonded Leather Executive Chair
Very good quality, comfortable and good-looking
Christopher Trenfield
8 December 2022 18:13
Very quick and efficient delivery, very pleased also good quality items.
Thank you very much for your really positive review of our delivery and service.
Gentoo Rectangular Desk with Panel End Legs - 1800mm x 800mm
Just what I wanted and in stock, good quality item.
Vicki Cheney
8 December 2022 17:18
'Brilliant!'
Great item, great price, great delivery
Thank you very much for the really great review of our service, we really do appreciate the fantastic comments.
Spaceright Coated Steel Writing Whiteboards - 900 x 600mm
Exactly as described. Great value