Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
JM Scorrer
30 January 2022 08:06
Very quick, and excellent communication
Brilliant to hear, thank you for the really great 5 star review.
Gentoo Desk High 3 Drawer Pedestal 725 x 426 x 600mm
Excellent quality and good value
Trusted Customer
27 January 2022 09:41
Good quality, great service and easy to erect.
Thank you for the great feedback of your new desk and for our service, it is very much appreciated.
Michelle Raymond
22 January 2022 11:23
Excellent customer service, very helpful straight to the point, I wasn’t bounced around different.
Thank you very much for the really great review of our service.
Riva Desk - Dark Grey
Daughter loves it. Looks good in her room perfect size and love the shelves under the desk, was worried they would be to big to fit legs underneath desk nicely but they are a perfect size would definitely recommend
JM Scorrer
17 January 2022 06:46
Quick delivery and quality products
Thank you very much for the really great review of our service.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal
Quality product and friendly staff
Joanne Spencer
30 December 2021 09:34
Really good piece of furniture, good communication, prompt delivery
Thank you for taking the time to leave great feedback, it is very much appreciated.
Elite Norton A1 Plan 8 Drawer Chest
I’m so pleased with the plan chest, as a professional artist it has really helped me optimise studio space
Trusted Customer
29 December 2021 17:26
The communications could of been better. When the driver turned up there was a missing piece which was the first I had heard of.
Thank you for taking the time to leave your feedback.
I believe from looking at your order the courier delivered the missing parts on a separate delivery.
Gentoo Corner Desk with Single Upright Leg 1400 x 1200mm
Quality of the desks is quite good although the instructions are pretty useless as the images do not correspond to the pieces you receive. On one there was even a missing step which we managed to work out at the end.
Gentoo Rectangular Desk with Single Cantilever Legs - 1600mm x 600mm
Quality of the desks is quite good although the instructions are pretty useless as the images do not correspond to the pieces you receive. On one there was even a missing step which we managed to work out at the end.
Trusted Customer
29 December 2021 13:36
'Cantilever visitor chair.'
Item arrived in good time and was well packed.
I would use Office Furniture Direct again.
Thank you for taking the time to leave great feedback.
Teknik Goliath Light Bonded Leather Heavy Duty Visitor Chair
Cantilever visitor chair arrived in good time and was well packed. I would only say that it needed two of us to assemble it - I could never have done it on my own and I speak as someone who has put flat packs together on my own for some years now. For that reason I deducted one star.
Once assembled it looks great and is comfortable.
I would buy from Office Direct again.
Trusted Customer
29 December 2021 11:30
'Really good for purpose'
Item perfect for requirements, delivery quicker than expected.
This is really great to hear, thank you very much for taking the time to leave your review.
Gopak Small Table Trolley
Perfect for purpose and works well
MAE Brookes-Staddon
26 December 2021 18:11
'On time, no damage, well packed.'
OTIF. Great quality
Thank you for the really great positive feedback.
Gentoo Wooden 2 Drawer Filing Cabinet with Silver Handles 730 x 480 x 650mm
OTIF, no damage, and great quality
Trusted Customer
23 December 2021 10:58
'Exceptional service and quality'
Excellent service! Purchased two Gentoo office desks and couldn’t be happier! Absolute quality furniture. Extremely solid and well constructed, these desks are well above average for the price point. I challenge anyone to find better quality for that price!
Thank you very much for your fantastic review, it is really appreciated.
Gentoo Rectangular Desk with Twin Cantilever Legs - 1400mm x 800mm
Excellent quality 100% recommend.
Gentoo Rectangular Desk with Twin Cantilever Legs - 1000mm x 800mm
Top top quality for the price point!