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01480 220311Sales advice & customer services

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Office Furniture Direct - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.897% Positive (966 reviews)

Ratings based on data collected by third party reviewing platform.

5
85%
4
12%
3
2%
2
0%
1
1%

Latest Office Furniture Direct customer service reviews

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Page 65 of 97
Excellent

Trusted Customer
15 December 2021 19:46

Product as expected. Prompt service & delivery.
Definitely recommend

Brilliant to hear, thank you very much for the great feedback.

Great Product as expected

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Excellent

Kenneth Tomlins
13 December 2021 07:40

The filing cabinet arrived promptly, well packaged, with two men to arrange delivery.

Thank you for taking the time to leave such wonderful feedback.

The cabinet is well made and efficient, and the appearance in oak veneer is attractive.

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Excellent

Luke Ferguson, Hereford
25 November 2021 11:22

Great service, great desk

Thank you very much for taking the time to leave great feedback.

Excellent

Trusted Customer
24 November 2021 11:03

'Excellent Product & Service'

Excellent prompt hassle free service and delivery

Fantastic to hear, thank you very much for your wonderful review of our service.

Great product and price. Highly recommend

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Excellent

Lee, Bonnyrigg
17 November 2021 13:57

'Perfect'

first class service, no problems with purchase. Tables arrived well packaged and with no damage. Tables are very sturdy and exactly what we required.

Thank you very much for your really fantastic review of our service and delivery, it is greatly appreciated.

Gopak Premier Folding Table W1830 x D610

these tables are as described on the internet. No damage during transit, well packaged.
Very sturdy tables.

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Good

Trusted Customer
17 November 2021 09:54

'Improve packaging'

Pleased with the chair itself. Needed better packaging. Star base of office chair scuffed where it had fallen out of box, as box was sellotaped up.

Thank you for the great feedback. I will certainly look into the packaging of your chair and see where we can improve.

sturdy good looking chair

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Excellent

Trusted Customer
15 November 2021 07:10

10 out of 10

Brilliant to hear, thank you very much for the great feedback.

Excellent

Trusted Customer
8 November 2021 09:41

Communication was great and item arrived as expected. Could not fault!

Fantastic to hear, thank you for taking the time to leave such great feedback.

Happy with quality of product as well as company communication. Could not fault and would definitely purchase again.

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Good

Andrea Barp
4 November 2021 08:40

'Packaging'

The product is great, but the box was completely open upon delivery. Not great. Fortunately, nothing was missing

The product is great, but the box was completely open upon delivery. Not great. Fortunately, nothing was missing

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Excellent

Trusted Customer
31 October 2021 14:13

easy to fill out

Thank you for taking the time to leave great feedback.

good service and easy to fill out

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