Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
8 December 2022 16:57
'Good value and good quality'
Delivered earlier than expected. Good quality desk and drawers at a good price.
Only disappointment is that the supplied allen key is too small for the fixings supplied
Thank you for your feedback.
I am very sorry that the allen key sizing was wrong and will happily rectify this for you asap. I will ask our customer service team to reach out to you today.
Anthony Robson, suffolk
8 December 2022 16:39
Very competitive prices. Our desks were dispatched promptly and we were kept up to date on the time time we could expect delivery.
Thank you for the really fantastic 5-star review of our service.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1800mm x 600mm
Well built desk. The instructions could have been specific rather than generic and the Allen key provided was made from too soft metal.
Gentoo Rectangular Desk with Twin Cantilever Legs - 800mm x 800mm
Well built desks and easy to assemble.
Trusted Customer
8 December 2022 16:38
'Excellent service'
Easy to order via website, delivery exactly as promised, office furniture very sturdy and well made. Really couldn't fault any part of the service or product.
Thank you for taking the time to leave great feedback, we appreciate your wonderful comments.
Dams Double Door Desk High Cupboard - 800 x 600mm
Sturdy, well made, easy to assemble, all parts arrived correctly, all holes aligned etc!
Trusted Customer
8 December 2022 16:36
'Excellent product and service'
Excellent service
Thank you very much for taking the time to leave really great feedback.
Gopak Contour 25 Folding Table - (W) 1220 x (D) 760mm
Bought to extend our dining table at Christmas. Perfect size, lightweight and easy to fold away. Will use as a craft table for our grandchildren after Christmas.
george mcglone
23 November 2022 14:02
first class customer service,definitely recomend,minor issue promptly dealt with by Claire
Thank you very much for your really positive review of our service.
Dams Amazonia Rectangular Home Desk with Panel End Legs and 1 Door Support Pedestal - 1200 x 600mm
a nice piece of furniture,what I expected
Adrian Duffy
18 November 2022 07:58
'Excellent company'
Excellent products and delivery services They even rang me to confirm delivery ?
Thank you very much for the really great review of our service and delivery.
Gentoo 3 Drawer Pedestal 567 x 426 x 600mm
A desk that will last forever
Gentoo Corner Desk with Double Upright Leg 1400 x 1200mm
Straight out the box. Good drawers
Gentoo Wooden 2 Drawer Filing Cabinet with Silver Handles 730 x 480 x 650mm
Top quality desk and cabinet
Derek Syme
16 November 2022 17:42
'Great Service'
Great service. Did what they said they would.
Thank you very much for the really positive review of our service it is greatly appreciated.
Gopak Economy Folding Table - (W) 1830 x (D) 685mm
Good table at reasonable price.
Trusted Customer
16 November 2022 08:47
'Ordered then heard nothing.'
Hello. I will say this. I ordered the office furniture. I had confirmation of the order on the same day.
Now, over a week later and I have heard nothing. No order update, no dispatch notification, nothing.
At this point I am concerned and at one point was beginning to wonder if the site was a scam.
If there is an update on this I will happily remove this feedback, but right now I am merely being honest.
Thank you for taking the time to leave feedback.
I have just looked into this and as far as I can see this was delivered on time, however the despatch email was sent a little late, which I apologise for and hope that this did not cause too much worry.
Many thanks
Customer Services.
Robert Price
15 November 2022 09:35
Product as described and arrived when it should have, just what you want no drama...
Great to hear, thank you very much for the positive feedback.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1000mm x 600mm
Product as described and took 10mins to put up.
Trusted Customer
13 November 2022 11:42
Good guality
Thank you very much for the really lovely review of our service, it is greatly appreciated.