Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Hugo Potgieter
12 October 2021 09:04
'Quality furniture.'
Great service. Very fast delivery at a great price. Good strong quality furniture. Will highly recommend.
Really great to hear, thank you very much for taking the time to leave such positive feedback.
Dynamic Impulse Corner Desk with Panel End Legs - 1600 x 1200mm
Will use this company again. Great quality desk
joanne Williams
7 October 2021 07:48
They look great & fit purpose
Thank you very much for your great feedback of your new chair and table.
Paul Grace
6 October 2021 12:13
'Great Service'
Great service, good price for such a high quality chair
Fantastic to hear, thank you very much for taking the time to leave great feedback.
Dams Jota High Back Operator Chair with Fixed Arms
Great chair, fast delivery.
Corey Webber
6 October 2021 08:46
Furniture is great,would use again
Thank you very much for taking the time to leave great feedback.
Dams Executive Pedestal 3 Drawer - 426 x 600mm
All brilliant, all delivered well
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1800 x 1200mm & Desk High Pedestal
Great products, great service
Frank Kups
1 October 2021 08:16
I actually wanted two bedside cabinets that would double up as office cabinets.
The width had to be 30cm wide and Office Furniture Direct was one of the few places that met my limited space requirements.
Delivery was quicker than expected, just a phone call prior to delivery and hey presto!
Thank you very much for taking the time to leave great feedback.
Gentoo Tall 3 Drawer Narrow Pedestal 630 x 300 x 600mm
Nothing to say other than the units are exactly what I thought they would be
Susanne Singh
29 September 2021 16:00
Assembly is difficult and instructions should be more detailed....
Thank you very much for your feedback.
I'm sorry to hear that the instructions were not as helpful as they could have been. I will pass this on to the manufacturer and see if this can be improved.
Dynamic Impulse Cupboard 1200mm High - 2 Shelf
Good quality furniture but fitting of door difficult
Dynamic Impulse Bookcase 2000mm High
Assembly is quite difficult and instructions should be more detailed...
Trusted Customer
24 September 2021 07:29
Delivered within days of order. Computer desk was excellent value.
Fantastic to hear, thank you very much for the great feedback.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1400 x 1200mm & Desk High Pedestal
See previous section for review
Alan Sawyers
24 September 2021 07:08
'Great service and product'
Lovely quality desk, delivered when they said it would be. Received a call to say when delivery was due.
This is really great to hear, thank you for the fantastic feedback.
Gentoo Back to Back Desk with H-frame Leg 1600 x 1600mm
Very good quality, easy to put together.
Trusted Customer
16 September 2021 13:04
'Came promptly, office chair just like it looked, very pleased with it'
I ordered an office chair, which was delivered very promptly. Im very happy with the chair and would use Office Furniture Direct again
Thank you for the really fantastic feedback, it is very much appreciated.
Dynamic Eclipse Plus 2 Chair With Height Adjustable Arms
Very comfortable chair thx
Trusted Customer
6 September 2021 07:58
'5 star product with 0 star customer service'
The product itself is 5 star can’t fault it sturdy solid exactly what I wanted. However customer service none, I had to chase them for confirmation and invoice, last minute delivery date just very unprofessional
Thank you for taking the time to leave your review.
I am very sorry that our communication was not up to standard. Unfortunately, this was due to a technical error which we were unaware of, whereby our emails were not being sent from certain email addresses. Please accept our apologies for this inconvenience and for any frustration that this caused.