Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Charlie Fitzpatrick, Ipswich
2 March 2021 12:03
'Great product, price, and shipping. Communication and packaging to improve'
The Product is great and so is the price, the parcel suddenly appeared without communication only a few days after purchase but the box was very damaged and the packaging was poor. The product inside was thankfully not damaged.
Thank you for taking the time to leave a review.
I appreciate your comments regarding packaging and lack of communication, which I can only apologise for.
Paul Smith, Leeds, West Yorkshire
2 March 2021 01:36
'Would definitely use again, more than happy'
Excellent service at a decent price, what more could I ask for.
Thank you very much for taking the time to leave such great feedback.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1200mm x 800mm
Very nice sturdy desk, just what I wanted
Trusted Customer
28 February 2021 12:56
'Good desk'
Delivery time reasonable
Thank you for taking the time to leave positive feedback.
Doreen Frost
28 February 2021 07:53
'Would strongly recommend it to all my friends'
Brilliant in every way - quality, size and ease of assembly
Thank you very much for taking the time to leave such fantastic feedback and for the really great recommendation.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal
Extremely good value. Would look to purchase from you again
Simon Spencer
23 February 2021 20:10
'Excellent service'
Website easy to use, huge product range, items ordered arrived bang on time - and cheaper than John Lewis!
Thank you very much for the really great review of our service and fantastic comments.
Dynamic Eclipse Plus 2 Lever Operators Chair
I am very happy with the office chairs I ordered, they are exactly as described. Easy to assemble and comfortable to use.
Trusted Customer
19 February 2021 08:59
'Superb covers it.'
Superb service.
Fantastic to hear, thank you very much for taking the time to leave such great feedback.
Jud
18 February 2021 11:19
Online purchase. Efficient service. Good communication about one item out of stock and fair options given.
Thank you very much for taking the time to leave such great feedback about our communication and efficient service.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm & Desk High Pedestal
Sturdy. Good shelf depth.
Dynamic Impulse Bookcase 2000mm High
Good size and strong structure.
Trusted Customer
16 February 2021 07:52
'Very good quality furniture'
The desk looks lovey. It’s very sturdy, which is what I needed to support my specialist equipment. I’m really pleased with my purchase.
Thank you very much for taking the time to leave great feedback of our service and your new desk.
Dynamic Impulse Rectangular Desk with Cable Managed Legs - 1600mm x 800mm
Lovely looking office furniture and good quality too.
Angela Avery
15 February 2021 08:39
'Excellent....Super fast delivery'
Brilliant, easy ordering , fast delivery with plenty of information about delivery times, got my filing cabinet within 3 days of ordering. Very happy I would recommend and use again. Thank you.
Fantastic to hear, thank you very much for the really great review of our service, communication and speedy delivery.
Dams Executive Filing Cabinet 4 Drawer
Lovely quality filing cabinet. Very heavy, good value. Very happy thanks
Trusted Customer
15 February 2021 08:30
'Exactly how an online order should work'
Order delivered in good time, easy to assemble. Customer service dealt with my query quickly, very helpful.
Thank you very much for taking the time to leave such great feedback of our customer service.
Dynamic Hugo PU Managers Chair
Great chair for the price, easy to assemble compact and looks great. Perfect for me working from home. If you need something with specific support or have a history of back pain spend more money!