Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 12% | |
| 3 | 2% | |
| 2 | 0% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Steven Brown
9 February 2021 11:22
'Great Desk, Great Service, and Quick Delivery'
Great desk at a great price. £40 delivery cost taken into account in overall price compared to others offering ‘free’ delivery, however fast and friendly delivery of a very well protected desk top and preassembled drawer set was excellent. I bought from this company specifically because of the high rating, and am very pleased that I did !
Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs and 3 Drawer Mobile Pedestal - 1600 x 800mm
Great quality desk, well protected for transportation and delivered quickly and safely. Pleasantly surprised to see that the drawer set was pre-assembled and ready to go
Trusted Customer
9 February 2021 08:31
'Excellent'
Excellent quality furniture delivered on time and easy to assemble.
Thank you for the fantastic feedback of our excellent quality furniture and easy assembly.
Dynamic Bulk Desk High Pedestal 3 Drawers - 425 x 600mm
Great quality and easy to assemble. Exactly as described on website.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 800mm
Great quality and easy to assemble. Exactly as described on website.
Trusted Customer
7 February 2021 14:16
'Very quick delivery'
Very quick delivery, despite the website suggesting that the order was still being prepared for despatch.
Brilliant to hear, thank you very much for taking the time to leave fantastic feedback.
Lavoro Protective Foot Cover x2
These are well made and enhance the clean lines of the rest of the frame. Must be installed as part of the desk assembly process though could be retrofitted without too much hassle as the feet need to come off to install them.
Lavoro Advance Height Adjustable Desk - 1400 x 700mm
Very good quality, nice and deep allowing for lots of cables, multi-plugs, PSUs and even a docking station (port replicator) to be hidden away.
On the downside there are no end covers supplied so the contents can be seen from the side of the desk but that's a minor issue. Tray extends to the full width of the desk which is good as the website doesn't make that clear.
Lavoro 4 Way Programmable Memory Up/Down Switch & LCD Display
Nice quality option for the desk, gives the desk height in centimetres on the display, stores 4 positions. Can be mounted anywhere along the desk edge and can be slid out of the way for aesthetic purposes or to avoid it getting damaged.
Lavoro Cable Management Tray System
Very good build quality, good value for money.
Trusted Customer
1 February 2021 08:53
'Good product and service'
Found what we wanted on website, ordered, product delivered and all went very smoothly. Good price and the desk was straightforward to assemble
Thank you very much for the really great feedback of our service.
Dams Maestro 25 Rectangular Desk with Twin Cantilever Legs and 3 Drawer Fixed Pedestal - 1800 x 800mm
Choice of sizes enabled us to buy exactly what we needed. The desk was as described and very good value
Trusted Customer
31 January 2021 09:19
Everything went as planned - no complaints
Thank you very much for your really great 5 review.
TC Marlos Mesh Back Chair with Folding Arms
It is as depicted - good quality chair
Trusted Customer
15 January 2021 09:13
Super service, straight forward, helpful person when I had a query before ordering and phoned up. Item arrived in good time.
Thank you very much for taking the time to leave such great feedback of our service.
Teknik Wooden Kneeling Stool
Great item as described :)
Becky
14 January 2021 18:54
Easy to order from. Delivered really quickly. Great value!
Fantastic to hear, thank you very much for the really great review of our service & delivery.
Dynamic Echo Cantilever Bonded Leather Chair with Arms
Super comfortable! Feels really well made
Trusted Customer
13 January 2021 07:55
Good range at good prices, and good communication
Thank you very much for taking the time to leave such great feedback.
Trusted Customer
12 January 2021 11:39
'Ready Assembled Office Chair'
Not many companies do ready assembled furniture these days! Easy ordering of chair online. Delivered on time, and taken to room where required. Delivery men were friendly and professional.
Thank you for the great review of our service & delivery, it is very much appreciated.
Teknik Warwick Bonded Leather Executive Chair
Very good value, and very comfortable office chair.
Susan East
10 January 2021 16:55
'Quality Product, Good Price. Great Communications. Highly Recommend.'
First rate service. Kept up to date with order and delivery progress. Quality product (Gentoo Rectangular Desk with Twin Cantilever Legs). Easy to put together table, good clear instructions. Reasonable price. Already bought from them again. Highly Recommend.
Thank you very much for the really fantastic feedback and recommendation.
Dynamic Impulse Rectangular Desk with Twin Cantilever Legs - 1400mm x 800mm
Good quality materials. Easy to assemble. Good clear instructions. Good price. (Had bought a different table from another company at the same time, which was a big mistake - so many problems.) Glad we bought this table from Office Furniture Direct, so pleased bought another one. Will certainly use the company again.