Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 1% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
19 November 2024 07:53
Superb next day delivery with good communication
Thank you very much for your 5 star review of our service.
christopher heaume, London
19 November 2024 07:45
'Good'
Fast
Great to hear thank you for your review.
Tom F., Northampton
18 November 2024 07:53
'Good service'
Not much contact as done all online.
Thank you for the great review of our service.
Dams Vantage 100 Operators Chair with Adjustable Arms
As described. Chair is more suitable for teenager rather than an adult but it might be down to the size I chose. However luckily this was for my 11 year daughter hence it works for me.
Thank you for the feedback.
The Dams Vantage operator chair is a great chair with a good seat width of 480mm and is height adjustable so would suit an 11 year as well as most adults .
Trusted Customer
17 November 2024 14:15
'Quite satisfied.'
No problems at all with product or delivery.
TC Versi 2 Lever Operators Chair
Generally quite satisfied. Price reasonable. Assembly instructions a bit confusing but I managed. Am using it without problems. Thanks!
David J Stallard, Essex
16 November 2024 10:45
'Great product, great service!'
Great service, communication start to finish to let me know exactly where my order was. Would recommend without hesitation
Extrema Round Table Top - 600mm
2 images
Great top, fast delivery and good communication. I made a table base and wasn't sure how it would look - didn't need to worry think it works really well. Can add 'Maine Coon cat' proof to the list.
Trusted Customer
13 November 2024 16:29
'Chair good, desk a nightmare'
Easy to order, got plenty of info on the delivery.
Great to hear, thank you for the five star review.
Nautilus Ergo Luxury Mesh 24 Hour Executive Chair
Good chair, easy to assemble, just don't tighten the screws before setting them all in to avoid alignment problems with the rest of the screws.
Comfortable to sit on, would probably be good to have a way to set the headrest in its position in a more fixed manner, but I can live with it as it is.
Thank you very much for taking the time to leave your feedback.
Dams Maestro 25 Corner Desk with Twin Cantilever Legs - 1600 x 1200mm
Desk itself seems okay, but the instructions to assemble it tell you to use one type of insert for one set of legs, and another for the other one. Only one of these inserts works with the screws provided, leaving the other side stuck as the screws won't go in as they should. There is also no way to back track on it, so you can't take the leg out anymore without ripping the top but the screws won't tighten enough to make the leg secure. Mine is now propped and secured with other means.
All the screws provided are also so soft, that you won't be able to screw them in all the way before the top smoothens out, had to use pliers to tighten them properly. The desk will be going to the skip when I next move.
Trusted Customer
11 November 2024 13:54
'As good as it gets'
Next day delivery, updates. Perfect
Brilliant to hear, thank you for the great review.
TC Ergo Lite 100 Mesh Ergonomic Chair
1 image
Easy to build, supportive for back problems and comfy to sit on. What else could I need?!
That is really fantastic feedback, thank you very much for taking the time to leave your review.
Trusted Customer
11 November 2024 08:48
'Office chair'
The service is great, fast. It was very easy to open an account with Office Furniture Direct and a massive bonus next day delivery :)
Great to hear, thank you very much for taking the time to leave such brilliant feedback.
Dynamic Storm Fabric Operator Chair
The chair is very comfortable and gives a very good back support. Having issues with back pain this chair is much more comfortable than my previous one
Thank you very much for your really positive review, it is greatly appreciated.
Trusted Customer
8 November 2024 09:12
Next day delivery - good service.
Thank you very much for your great feedback.
Dams Hale Operator Chair with Adjustable Arms
Good comfortable office chairs at a competitive price and easy to assemble.
Wonderful to hear, thank you for the positive review.
Trusted Customer
5 November 2024 16:46
good and on time
Thank you very much for taking the time to leave really great feedback.