Office Furniture Direct - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 85% | |
| 4 | 11% | |
| 3 | 2% | |
| 2 | 1% | |
| 1 | 1% |
Latest Office Furniture Direct customer service reviews
Trusted Customer
24 October 2024 08:32
'Excellent high back office chair'
The service from Office Furniture was good. The chair I wanted was out of stock but I left my email and they told me when it came in and it was with me a few days later
Thank you for the really wonderful feedback of our service, it is greatly appreciated.
Dams Noble Managers Chair
I bought this because I like a chair with a really high back to support my head (when I fall asleep sitting in it) and this is excellent. Very comfortable too. Just what I wanted
Thank you very much for your really fantastic review.
Trusted Customer
22 October 2024 15:01
'Review of new office chairs.'
Very good service with a very competitive price for chairs.
Great to hear, thank you for the great review.
Dams Hale Operator Chair with Adjustable Arms
1 image
Received two lovely new office chairs, they should have new owners very soon! 👍
Thank you for the picture and the feedback, these really are great chairs and very comfortable too.
Trusted Customer
19 October 2024 08:22
'SMART OFFICE CHAIR'
Great service
good communications from start to finish
Brilliant to hear, thank you very much for your review.
Teknik Warwick Bonded Leather Executive Chair
Great value, very comfortable chair, looks smart too
Relatively easy to assemble
Great comms from placing the order to delivery
Recommended
Thank you very much for the fantastic 5 star feedback, it is greatly appreciated.
Jeff, Billericay
17 October 2024 12:22
'Office Chair for Heavyweight people'
Attentive fast and efficient, next day delivery if ordered by 3pm. Delivery was alerted with a satellite image of where it was dropped
Thank you very much for your wonderful 5 star review of our service.
Trusted Customer
14 October 2024 08:43
ll went very well
Great to hear, thank you for the review.
Nautilus Lipped Studded Chair Mat for Carpet - 900 x 1200mm
Nautilus Kiev Luxurious Genuine Leather Executive Chair
Trusted Customer
14 October 2024 08:22
'Efficient and fast.'
Efficient and fast.
Great to hear, many thanks for your 5 star review.
Nautilus Resolute Executive Mesh 24 Hour Heavy Duty Chair
quick delivery, comfy chairs for the team.
Thank you very much for taking the time to leave your feedback.
Tony Richardson, Seaford
12 October 2024 08:53
'Good quality & price'
Product exactly as advertised. Ordering very easy and delivery on time .
Looked at several other suppliers but this was best for price - not at the expense of quality
Thank you very much for your really fantastic review of our service.
Gala Rectangular Desk with Twin Cantilever Legs - 1200mm x 600mm
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Very pleased with quality and the number of fixings which made the table strong and secure. Very easy to assemble.
Delivery was as promised - next day
This is really great to hear, thank you for the really wonderful feedback.
Trusted Customer
11 October 2024 10:22
long lead time which kept being put back
Thank you for taking the time to leave your feedback. I can see that you ordered a made -to order TC book case in a maple finish which does have a long lead time of 8-10 weeks.
Although the delivery date was unfortunately changed, it was still delivered within 8-10 weeks.
Katrina Davies, Woking
11 October 2024 09:48
'So good I now have three!'
Delivery was a lot quicker than expected, which is always a plus. They gave me the 3 hour window the day before and then rang to give me a 30 minutes heads up. Overall excellent service.
Thank you for the really fantastic review of our service.
Gentoo Double Door Cupboard with 2 Shelves 1090 x 800 x 470mm
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I bought a small double door cupboard to put all my files in. My husband was jealous and wanted one for his office so I ordered the medium size one for him. I then decided I needed another one so here it is (see pic). I love that the oak effect matches my existing desk. The shelves have plenty of options to get the heights just right for whatever you want to store and they are lockable in case you have small grandchildren like me who like to look in every cupboard! The delivery has been prompt each time, you get a 3 hour window the day before and they ring to let you know when they are half an hour away. So pleased with both the level of service and the finished product.
Barry Skuse, Newbury
11 October 2024 09:04
'Highly recommended'
Competitive price, excellent customer service from Claire who responded to my queries speedily, delivered next day with no issues.
Wonderful to hear, thank you for taking the time to leave great feedback.
Dams Zeus High 24 Hour Chair
Very pleased with this chair. Easy to self-assemble, great adjustments and very comfortable after several hours working.